Address: | 11788 E Foothill Blvd, Rancho Cucamonga, CA 91730, USA |
Phone: | +1 909-484-1801 |
Site: | storelocator.pepboys.com |
Rating: | 3.8 |
Working: | 7AM–7PM 7AM–7PM 7AM–7PM 7AM–7PM 7AM–7PM 7AM–7PM 9AM–4PM |
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Khoa Duong
They charged me labor for a battery installation that they promised would be free to install, did everything they could do to convince me that my car had a problem when it turned out they were trying to sell me an old, dead battery, and then nearly threw out my battery/fuse box cover when they tossed it to the side during the battery install. Theres a good reason why I never go to any Pep Boys for anything and this just reinforces that. Pep Boys will never get any business from me and my family again.
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Katie Conroy Cox
I came in to get my rear brakes fixed && have now been sitting here for a total 4 hours && my brakes are STILL not done. Meanwhile the workers are lolligagging, sitting back, texting && talking. Trained professionals with the proper tools && skills are taking longer than if i were to figure it out myself.this is also not the first time ive come here && waited for hours for a simple procedure. I will not be coming back
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Kyle Lindgren
This store is fabulous. Ive been too at least 7 pep boys, and plenty of other stores. I usually sit in broken chairs and beat up stores. This store has free kuerig machine for coffee. Couch store faux leather seats. A TV, WITH a remote that you can actually not be forced to watch their channels. Charging stations with USB and AC plugs. And the workers are great. This will be the only place I take my car.
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Brian Miller
Went to get an oil change and made an appointment over the phone. Interestingly, Marecio was rude, brazen and unpleasant over the phone and changed his tune as soon as he saw I wasnt a punk kid that will put up with being disrespected. His attitude was highly inappropriate and and I will certainly never return or recommend this place!
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Joel Hamill
Excellent customer service. Extremely helpful. I brought my 04 Elantra in because it started making a horrible screeching noise this week. They checked it out, They checked it out and tightened the belt for free. I couldnt even get them to charge me for labor. I will definitely return in the future.
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Juan Chavez
The staff is very efficient their estimates dont have surprises excellent customer service the mechanics take their job seriously the price is fair the shop is clean and functional and their kuerig works great no attitude no BS just clear and professional work my suzuki XL7 is very happy thank you
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Adam Zahner
They do good work, and their prices are reasonable. But they never seem to give a straight answer on how long it will take to finish the job. Ive been told 1 hour, then end up waiting over 2. Very frustrating. That aside, theyll do a good job with your car.
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Lotek77 c4rmtriangles
I would like to give a personal thanks to Danny and Robert for making sure my car was taken care of. The service I get from you all at the Terra Vista Pep Boys why I continue to be customer. Keep up the good work guys.
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denise dadras
I have been there twice and their staff is perfessional. They helped me alot taking care of the little things on my car that I cannot do myself. Thank you thank you.
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Brian Christensen
Fast friendly service,. Every one there was helpful
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allen kjos
Trustworthy and willing to match advertised prices
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Joseph Derosa
Seems to be a reliable service center
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Lourdes Contreras
Awesome service high five !!!
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Jessie Garcia
Awesome service!!
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Cynthia Shearer
Make an appt!
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Walter Saravia
Really nice.