Cocoon Urban Day Spa

330 1st St, San Francisco, CA 94105, USA

Address:	330 1st St, San Francisco, CA 94105, USA
Phone:	+1 415-777-0100
Site:	cocoonurbandayspa.com
Rating:	4.3
Working:	10AM–4PM 10AM–8PM 10AM–8PM 10AM–8PM 10AM–8PM 10AM–6PM 10AM–6PM

Location

Photos 66

Reviews 11

Candace Jackson

I booked a spa party for my best friends bachelorette party 3 separate times - once using their online form (no one ever called me back), and twice over the phone with the spa manager, Abby. The first time, she entered too many digits for the credit card deposit, and it didnt go through. Did she call to follow up? No. If I hadnt called back the next day to follow up on the fact that I didnt receive an email confirmation, my friends and I wouldve showed up thinking everything was ok when the day/time was never actually reserved for us. So Im thinking: close call. But now, everything is going to work out alright. Abby asks me to stay on the phone while she puts the deposit charge through. She assured me that the charge went through and we were all set for that specific day and time. But when I called back another day to confirm how long our services would actually take (so that I could know what time to book the next activity), I was told by another staff person that my spa party (which is still over a month away) isnt in the system and my day/time has been booked with other parties, so they wont be able to accommodate us. UPDATE: They found my booking under a misspelled name. Lets hope everything goes smoothly when my party arrives. If so, I will update my review again.

Bianca M. Curutan

Ive been here a few times already and so far, the experience here has been great. Its easy to get here via BART or MUNI (e.g., just walk down 1st St from Montgomery station). Its in the same building as Local Kitchen, just need to go up the stairs. On one side is the nail salon with comfy-looking chairs. Its well-lit with mostly natural light during the day. On the other side is the spa. Its darker here, with a more relaxing ambiance. I come here for waxing since they had a deal, 4 brazilians for the price of 3. The only downside of this deal is you need to call to make an appointment, cant book it online yourself, but thats a small thing to deal with. The front desk staff as well as the spa staff and friendly and easy-going, and theyre good at what they do. Every time Ive gone here theyve been a bit behind schedule FYI, but Im not usually in a major rush so it hasnt been an issue yet. After reading some of the other reviews, Im interested in trying out the Groupon deal for massage + mani/pedi, so Im sure Ill be back soon to try these out and/or some of their other services.

Pricilla Fallas

I recently went to this spa for a massage and facial, and also finished with a quick mani. My whole experience was amazing. I made my reservation over the phone and the receptionist was nice and answered my boat load of questions. I feel like I would of gotten annoyed with myself, but she stayed really nice during the convo. From the moment I walked in it was serenity, they offer a menu of complimentary drinks and I was in heaven! My massage was amazing, and so was my facial. My facialist was really nice and explained everything. I needed a manicure, but they were fully scheduled when I checked in for my service, but when I was on my way the receptionist was able to get me in for a express service, which is basically a manicure without a massage and I was on my way. All in all it was a great experience and the service was amazing. I will def be back!

Sarah Ettinger

I would give the wax services 10 stars if that was an option. Ive been going here for 5 years. The owner, Sarah, could not be nicer and I remember the good-old-days when she did the waxing too! The wax is quick and excellent quality. Mani/pedi - 4 The manicure/pedicure space is serene and relaxing. Nice bonus that theres complimentary champagne. I will say Ive transitioned to another nail spot (Zaza) thats slightly less and lasts longer but I will never get a wax anywhere else. Desk/phone service - 3/4 The desk service can be a bit hit or miss unfortunately, which is a bummer since everything else is really excellent. The online booking system really helps with this but their phone etiquette needs a makeover.

Jupiter Manteca

I came for a gel manicure and there are def a lot of pros with this place - its a really inviting space, comfy recliners to sit in while youre getting pampered, complimentary champagne/tea/cookies, and a ton of different nail colors to choose from. The basic manicure is $25, and for $7 more you can get the "ultimate" mani for $42. Youll get the standard mani (cut/shape nails, clip cuticles etc) as well as a 10 min hand/arm massage and time in heated mittens thatll leave your hands and forearms amazingly soft. There is a $20 additional fee for gel, which they let you know up front (always good!) Solid choice for a mani in the city for sure.

Anonymous User

I recently had a full day of services at cocoon including a facial, brow and bikini wax, a lash tint and a mani/pedi. Everything was amazing!! I especially loved the facial and my skin felt great afterward. I was a little nervous about getting the lash tint, but I love it and will definitely get it done on a regular basis. The ambiance at Cocoon is very relaxing and inviting.I also recently received a thai massage from Priya and took a few of the yoga classes that they offer. Both were wonderful and I will be back!! All of the staff are very friendly and I always feel at home there.

Herlindros SFO

It was my first time here and I got a Mani-Pedi + massage. The facility was pleasantly quiet and clean. The decor and aroma was calming despite the tense traffic outside. It was unusually quiet in the massage room and Katie was not chatty and she followed direction perfectly making my hour massage very tranquil. Jessica did my nails and she did a great job in preparation for closed-shoes season. Because you have to go through lots of traffic, I recommend taking public transportation to avoid spoiling your mood by looking for parking and dealing with construction.

Anonymous User

Just the act of making an appointment here makes me feel good. Every single visit to Cocoon has been amazing! I have been to Cocoon on three different occasions, once for a facial, once for a killer massage and once for an incredibly relaxing mani/pedi. Just walking in to this spa makes me feel serene, beautiful and grounded. The people who work here are so down to earth and friendly with out an ounce of pretentiousness.

Anonymous User

Easy to find from the street. Very calming and relaxing feel. Able to sip on water with a cucumber in it or champagne while you wait. I had a Brazilian done by Lauren. She was extremely quick and professional and an excellent conversationalist. The setting was very private and clean and Lauren waxed me relatively painlessly thanks to the numbing spray they offer and her experience. Absolutely recommend.

Dominique K.

Ive been to the spa multiple times now for manicures, waxing and spray tanning. Im always met with friendly faces and the services are wonderful. I definitely recommend checking out Lifebooker and Groupon as they often have deals on those sites. The space is clean, welcoming and has easy access to downtown and the bay bridge. Ive always found parking in the immediate area.

Ruth Seagraves

My eyebrows looked the nicest they ever have. My french pedicure looks great --even though I had her cut my nails short because I run. The environment is restful, very light and airy--no chemical smell because they have good ventillation and they dont do acrylics. Friendly staff--able to get a last minute appointment.