Address: | 868 Blossom Hill Rd, San Jose, CA 95123, USA |
Phone: | +1 408-643-0964 |
Site: | retrofitness.com |
Rating: | 4.5 |
Working: | 5AM–11PM 5AM–11PM 5AM–11PM 5AM–11PM 5AM–11PM 7AM–7PM 7AM–7PM |
EL
Elaheh Ehsani
The work out facilities are designed for men body rather than women. Last year I switch to this place and couldnt do anything to build muscle with their machines. They is NO WAY to follow the standards and fit their machines for weighting. The staff are friendly but the customer service is not good, one time someone left the treadmill on and I didnt notice, as I stepped on the rubber it pushed me back and I heart my knees and hand badly. We told the staff but they didnt care. An other experience was about my birthday smoothie, I am VIP member and I was one day late for my free birthday smoothie so they refused to give it to me!! I dont know how many people go to the gym on their birthday day to get free smoothie!!!! Well, the manager called me yesterday and we discussed the issue over the phone. I appreciate his follow up and increase my rating to this branch. Thanks
TL
TL
I liked the facility and enjoyed the front desk members. But my workplace moved. So I cancelled my membership the 11th month, paid the fees, got a receipt. I thought we were done. But they kept trying to charge my credit card, and when I cancelled the credit card they sent the "bill" (not in writing, no explanation etc.) to collections. I have called twice and they promise to have a manager look into it but the manager doesnt return calls. I am considering calling BBB and anyone else I can think of (City of SJ?) as I.m now receiving 3-5 collection calls for $40 daily! WTH?! Update: 6 month after cancelling, I have a receipt that shows zero balance and a cancelled contract. They are STILL calling me.
JE
Jenna Toff
With a membership you can go to any location. Classes can only be at home locations, and you would have to pay additional each month unless you sign up with a good deal. Theres an entire level for cardio, as well as a wall on the other level. There are free weights, multiple squat racks, kettle bells, as well as multiple weight machines. All locker rooms have toilets and showers.
EU
Eugenia Pineda
So far my experience has been great! The trainer, Justin, made the subscription process so easy, and he has been very helpful and supportive. Everybody is very friendly, the place is super clean, and the Cardio Theater works great for me bc of my migraines. Keep up the great work!!!
DO
Dobrenz Rebecca
Love this gym! Its usually not too busy and the cardio theater makes cardio go by a lot faster, not to mention they have the most awesome staff members like Christobal, Justin, Caitlan, Domingo, and Reggie just to mention a few!
KA
Katie Cihla
Clean, never over crowded, lots of space and equipment, cardio movie theater, smoothie bar, tanning (I dont use but still worth the monthly cost), weights on weights on weights, nice staff. :)
FI
finn marbs
One of the best gyms Ive ever been to. Staff were always really friendly, the equipment is new they have a locker/shower room and a smoothie bar! For 19.99/mo cant beat it.
S
S
Agitating color combination of bright Red and yellow w. Loud music. Kids play room has no glass window to take a peek at and is dark.
IS
Isaac Fernandez
Awesome gym! Clean. Amazing staff. Great customer service. Not too crowded. Just what you need for the price.
DA
David Estrada
Esabien el anbiente
MI
Michael Renn
Amazing gym and only $19.99/mo!!!
JO
Joey Tipton
Good deal, clean facilities.
SA
Sammy Hayer
Very Helpful staff.
MI
Mi Vida Eres tu
Amazing!