Address: | 7851 Foothill Blvd, Sunland-Tujunga, CA 91040, USA |
Phone: | +1 818-353-5789 |
Site: | elpolloloco.com |
Rating: | 3.7 |
Working: | 10AM–11PM 10AM–11PM 10AM–11PM 10AM–11PM 10AM–11PM 10AM–11PM 10AM–11PM |
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Aftyn Watkins
Wish I could do 2 and 3/4 stars. Food is good quality but the people always seem rushed and like they just wanna get you out, not exactly the friendliest to say the least. Also , tonight my burrito was sooo over stuffed that when I looked in the bag when I got home the foil wrapper was opening and the burrito was busted all down the middle , literally. It was the new Chipotle Avocado Burrito. So maybe they need to just slow down, relax, not stuff the tortillas so much and be a little nicer to us customers. Still good food tho :)
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Anonymous User
Pollo Loco is not as good as it once was. Their prices are high. Specially when you consider the chicken is the cheapest meat on the market. I stopped going there months a go and dont miss it. There is a new place in Tujunga (on Foothill Blvd and Commerce) that makes Pollo Loco taste like something out of a dinner table frozen dish. Its called Pollo Pio Pio. They have some of the best grilled chicken anywhere. Pollo Loco, eat your heart out!
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Anonymous User
El Pollo Loco food is great, and this one is no different in that category. However, I have yet to get an order (of more than one item) that does not have either something missing, or something different than what was ordered. It is really very strange that this El Pollo Loco just CANNOT get orders right. I still go here because I dont want to drive all the way to La Cañada, but make sure to CHECK INSIDE THE BAG.
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Ruby Hernandez
I came to cimer the crazy chicken i the cashier was charging me efwin S I was charging for two combos i toast chicken $ 45 dollars was charging twice i then piesas chicken are so chiquitas and not leave Creser chickens think they are quail are going with small pieces reborn I did not seem so they were cobrado
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Aleks Martinez
This place is steping up I currently work here and its getting better I came to this location once before and never came back now I can tell it has really turned around now that its under new management I say stop by and check it out your self
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Trevor B
Got decent service and decent food. The atmosphere is pretty typical fast food style. Regardless of how healthy the food is billed as, it left a displeasing aftertaste...
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Sandy Gonzalez
Total disappointment. Rude unprofessional staff. Such and inept manager. Veronica needs a class on customer service and leadership. Needs to tone her voice down.
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Robert Ruiz
I ordered grill chicken tacos, rice and beans, but tortillas kind of cold not warmed enough. The tacos were served in a big portion with meat (chicken).
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flory canela ramirez
i had THE WORST EXPERIENCE EVER WITH LITTLE FLAT CHESTED GIRL YELLING AT EVERYONE AND NOT GETING MY ORDER OUT. LYSIA I THINK IS HER NAME..
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Gregory Rivera
Bad customer service waited 20 mins in drive thru and when I got home Im missing 2 pcs on my 10 pc family meal
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Anonymous User
All the employees are awesome and very nice. The food is always spot on and I never have to wait long at all.
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Alberto Silva
Me dieron la especial del menú familiar
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Ashkan Rajabi
The quality of the food wasnt that good and I ended up trashing half of my Borritto . It was too watery.
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Eugenia Garcia
Mala presentacion del restaurant.
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Pamela McAlister
Nice people with great attitudes, they treat us like family. The food is always top notch as well!
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omar sibrian
I love El pollo loco *-*
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Eric Overholt
Can be hard to get into the drive thru line, but good, cheap grilled chicken is worth it.
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Jacob Miller
Food was excellent! Service was fast! Facility was very clean! Staff was very friendly!
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Justin Ruiz
Nice people and they always look of make it an enjoyable dinning experience.
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Maria Lopez
Hair in my food! Not only do they mess it up but they give hair in my food
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Carol Lubow
Food is usually good. Drive thru is narrow. Parking lot poorly designed.
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Varoozhan Khachatoorhartoonians
The grilled chicken is good but not great. Typical fastfood quality.
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CANDY RUIZ
Rotten avocado in my food! My dinner was terrible. I wont go back.
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Deb Blythe
Good was excellent. Competitive prices. Fast friendly service.
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Nina Gonzales
Not always the cleanest place. Lots of oil and grease.
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Patti Harmon
Wow an extra chicken for 5 bucks!!
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Angel Chinchilla
Staff was friendly. Food was ok
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Roger Williams
The employees are super nice!!
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Xiomara Cordova
Because it a good service
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Manuel Urrutia
I like it
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Keri Winters
Ok