FedEx Office Print & Ship Center

30900 Dyer St, Union City, CA 94587, USA

Address:	30900 Dyer St, Union City, CA 94587, USA
Phone:	+1 510-324-8911
Site:	local.fedex.com
Rating:	3.3
Working:	7AM–10PM 7AM–10PM 7AM–10PM 7AM–10PM 7AM–10PM 8AM–6PM 11AM–6PM

Location

Photos 18

Reviews 16

Shawn C

I have a Business Account with Fedex and have been shipping packages for more than 10 years. Went to drop off 2 boxes with pre-printed labels and one of the employees (witholding her name) refused to accept one of the boxes. When asked she said there was insufficient padding inside and she could hear the contents moving. I told her that the actual content (non-fragile) were actually packed in a small box and the small box was repacked in a bigger box and that I was ready to take responsibility if there was any damage in transit, but she still wouldnt accept. I then requested her to open the box and put some popcorn inside and bill me for it but ship it asap as it was a Fedex P1 shipment and it was nearing the cut off time. She still refused and wouldnt accommodate. I have shipped thousands of packages through Fedex and did not expect this kind of customer service. I usually dont write reviews but I was totally frustrated with this person. Also called Fedex and have lodged a complaint, hopefully some action will be taken.

Justin Tsang

This place is trying to rip off customers. Went in there with shipping boxes perfectly wrapped and pre-printed label. The clerk behind the desk told me that the box is going to collapsed. The box came from Macys and autozone. All I did was open the box, look at the items, tape it back up, and put a shipping label on top. The clerks try to sell me their boxes and point to the "single wall" label on the boxes I am trying to send and said these are "single use". If a box cannot be used twice, we may as well ship with metal crate for everything.

RENE B

TERRIBLE. THE EMPLOYEES OF THIS STORE I CARRIED A PACKAGE WITH PREPAID PAYPAL LABEL TO FEDEX UNION CITY STORE. AND THEY SAID THAT THE PACKAGE COULD NOT BE ACCEPTED THAT IT FAILED TO COMPLY WITH THE STANDARDS OF THE STORE THAT WAS A CRASH PACKAGE THAT IF IT SHOULD BE SHIPPED IT IT HAD TO PURCHASE A BOX FROM THE FEDEX STORE, I ASK FOR THE MANAGER AND THE EMPLOYMENT SAID THAT HE IS MANANGER ASSISTANT. THEY TOLD ME THAT IF I WANTED TO SHIPPED YOU HAD TO GIVE TO A FEDEX DRIVER COMPANY, DISASTER CUSTOMER SERVICE.

Kyle Emmerich

If you ever needed proof that the free market doesnt filter out bad behavior, just look at this FedEx Office location. Cant wait for FedEx to go under. This location is absolutely worthless. The kiosks are completely broken, the ONE employee has no sense of urgency, and theres an awful droning sound from the air conditioning that really gets to you after waiting an hour to ship something that Google only accepts FedEx for. Terrible experience.

Csr Pgl

Terrible customer service ! There were 4 customers including me at this store around 3.45 PM. I was waiting for 30 minutes just to deliver the prepaid package and get a receipt ! Five (5) customer service agents were at the store. 3 of them were talking to one client ( one after the other ) in the printing section. Please advise whether Fedex has changed its business to printing and not shipping any more !!!

Blues Tone

TERRIBLE location. The Asst. Manager named SARAH is a total *****. She argues with customers. She should be fired. No manager or anyone working dealing with other people should EVER have to deal with a woman with an attitude and disrespect of this chick. I have mailed over 200 packages from this location and this is the ONLY time I ever have an issues. Get a clue! FIRE sarah FEDEX.

Rolfe Dlugy-Hegwer

Ive called several times about holding a package at that location. Every person Ive spoken to has been smart, nice, and professional. Excellent customer service...every time.

Tom Cruz

Its pretty incredible that FedEx has no way of scanning papers and sending them to an email account. Luckily there was a UPS location nearby which could help.

Raul Eduardo Villafuerte

they are mean, no nice at all, they want to do whatever they want, charge u for fix the boxes even if u fix it in the good way, is the worst

Sonia Asghar

Great customer service at Dyer location! Staff is calm and helpful. My visits to local Fedex are always pleasant and productive.

Gerald Nitchals

Excellent customer service. Fast, efficient, and friendly. You have a great team there. Thanks.

Ly Mac

Always late with my printing, poor customer service and today they didnt even bother to do it.

Marcy Chapman

Terrible slow service just like every FedEx office.

Josh Wheeler

Awful. I will not be back.