Mr. Keys Locksmith

Reviews 10

ME

Melinda Funk

I only needed to change the main key of my house (4 doors, same key). The guy was unable to perform this on my main backdoor and told me I had to buy a new lock for the door (door has been there only 8 years and keys changed 3 x prior without any problems). $180 later, the next morning, I couldnt even fully place the key in one of my doors. I called the owner and after major words of complaint, he arraigned the SAME guy to come and fix it. Since then, my main front door is easily locked, but I have a difficult time even getting the key out of the lock for a few minutes (5x). Now, Im not able to get my key OUT of the main door lock. I have called the owner and he 1st comments that its the weekend. I DO NOT recommend these people!!

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DA

Dave Austin

The manager Carlos screwed me out of $60. I bought a lock cover for a doorknob that cost $60 frigen bucks! My wife hated the idea because it was a fire hazard, so when I took it back, the manager said "all sales are final, it says on your recipit:" Then he said I can have store credit and threw the lock cover on a pile of five others he had in the corner. I HAD to spend $60 frigen bucks as a damn lock store! It didnt cost that guy nothing to give me my money back. I was still going to buy about $30 of stuff there. Instead I left with a bunch of crap I didnt need and will never go there again. This used to be the only lockshop I would go to Slims Key Shop in Ontario.

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B

B Costeloe

This place is a tiny (but fully stocked) stand-alone shack between Hobby Lobby and Home Depot...but their extremely knowledgeable staff will quickly and competently size up and copy your keys in under a minute. The guy knew immediately which blank key size my irregular key needed without flinching. Home Depot wasted 10 minutes of my time before telling me they didnt, in fact have the right key blank. At Mr. Keys, I didnt even have time to check where my next appointment was on my phone before they were handing me two new shiny copies. Im impressed. I will come here first instead of Home Depot, next time. Thanks Mr. Keys!

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PA

Patrick Chesso

I went home and put my key into the door and the key broke off in the lock. I took the knob off and took it into Mr. Keys and asked them if they could take the old key out of the key hole and they told me it would cost $10 to do the job. Why would I pay that if I can just walk next door to the Home Depot and pay $12 for a new knob, and the guy flat out told me to go and do that then. I took the knob to Ontario Locksmith in downtown Ontario and the guy there took out the broken key and lubricated it for free. They just lost themselves a customer.

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AD

adrienne douglas

Within weeks, the keys that were purchased from and programmed by Mr. Keys ceased to start my car. I thought I was having an electrical issue until I took the car to the Ford dealer, where they found that the keys were dysfunctional. Mr. Keys refused to refund my money (even after I presented the Ford diagnosis & Mr. Keys receipt), and BBB was also unsuccessful in acquiring a refund. GET YOUR KEYS MADE ELSEWHERE. I lost $65. + tax for each of the 2 keys, and $290 + tax for the diagnosis.

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DA

Darlene Ferraro

Im a small business owner and was in a serious bind... these guys came out and made miracles happen. The guy that came out was really friendly and did a great job. I will be using these guys and recommending them to every one else I know! Seriously, great guys!

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Eric Worthley

Never had a issue with my keys not working. They do almost all car keys even the new ones. And MUCH cheaper than what the dealer was going to charge me.

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GE

gerald moen

Not a good place. Went in the and waited. He said he had to finish up with another lady. Then after somebody else got helped that walked in. How rude!!

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kendrie nichols

Lack customer service skills. Just rude. Do not recommend.

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Eddie Vazquez

Fast and reliable will use them again

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