Royale Plumbing

1045 N Genesee Ave #10, West Hollywood, CA 90046, USA

Address:	1045 N Genesee Ave #10, West Hollywood, CA 90046, USA
Phone:	+1 323-654-5454
Site:	royaleplumbing.com
Rating:	4.8
Working:	Open 24 hours Open 24 hours Open 24 hours Open 24 hours Open 24 hours Open 24 hours Open 24 hours

Location

Photos 16

Reviews 11

Dave Sellars

I dont know much about plumbing, but I do know good customer service. I had some issues under my kitchen sink where the drains had become disconnected. The existing plumbing was kind of a mess & the guys from Royale Plumbing replaced & repaired the hack job that was there when I bought my place. I called RP at around 4:15 in the afternoon & spoke to Janelle. She was extremely helpful & reassuring & also clear about pricing etc. Although the price seemed high (I have nothing to compare it to), there was no confusion about what I should expect. Janelle let me know that the plumber(s) would be at my place between 6pm & 9pm. 3 hours is a big window & they ended up arriving closer to 9 than 6, but I appreciated that it was on short notice. The plumbers determined that there was more work than initially anticipated & I received a call from Janelle to inform me of additional costs while the guys were there/before they did the work. The guys were quiet & clean & respectful. They were there for almost an hour, I think. They did a great job & I feel confident that things are way better than they were before. I would definitely use Royale Plumbing again.

J Kim

Had a plumber come in to fix a leaky faucet at the price of $150. First off, what a rip-off but it was an emergency. In addition I asked them to install a faucet which they charged an extra $100, when I gave them all the parts. After they were done, they charged an additional $40 because of a faulty supply line without telling us about it. Youve got to at least tell us youre installing an extra part and for what price. Tried to reason with a lady named Monique on the phone because of the price, and she was so rude. She pretty much chewed us out on the phone when I know my roommate was being polite. I was going to give them at least 2 stars for coming in on short notice, but she made me give them a one for such rudeness. Overpriced and rude, so will never work with this company again. This sink better be faultless after all of that.

John Anderson

Best five start experience ever!!!! Punctual, polite, friendly service. Good business, I would recommend no other company to serve the consumers needs. Did wonderful and very professional job remodeling our huge bathroom. Roughed in perfectly, I had not one concern for the work they do. If you need the job done and done right, well, these are the right guys to come to. Very rare to find such a company that will strive to meet the consumers needs as well as this company has done, and done very well. I give this company 10 stars if the option was there, so they will have to settle for the highest offered: FIVE STAR SERVICE WITH FIVE STAR WORKMANSHIP. THANK YOU FOR YOUR GREAT AND AWESOME SERVICE, WE WONT CALL ANYONE BUT YOUR COMPANY........THANK YOU!!!!! YOU GUYS ROCK.....

Myong Chun

i called royale plumbing & the other company M.R at the same time due to the outdoor water leak . M.R came out & gave me estimate $615 for changing valve/nipples and other parts that i dont understand. Royale plumb.came out on time and started to loose the valve & stopped the leak. It took him 2 minutes 2 solved my problem. he explained me that sometime, if u tight the valve TOO TIGHT , ,it can cause leak. u they did not charge me a dime! in my 20years of being a home owner, i finally found the plumbing comp. that i can trust. they are prompt & honest & i highly recommend this company. thank you so much,Royale plumbing .for being honest and relieving me from stress,and of course saving $$$ !!

Libby Pashley

I have a vacation rental in LA, that I try to manage from halfway around the world in Australia. When I have a problem like a blocked toilet on a Saturday night, just hours before a guest is due to arrive, I need a company I can rely on! After reading other positive reviews on Yelp, I tried Royale Plumbing. Monique was prompt and professional, and completely understood the urgency and logistics of the problem. A plumber was sent within an hour, and for what I consider a fair price for a Saturday evening. The tenant reported a perfectly working toilet, and a perfectly clean bathroom. I couldnt ask for more, and wouldnt hesitate to use Royale Plumbing again in the future.

Patricia Caduff

I called Royale Plumbing based on their great reviews on Yelp. I manage an apartment building and needed a new plumber. It was already after business hours but Leon picked up the phone anyway. We arranged for him to come by the next day to meet in person and give us a free estimate for a few plumbing issues, which came in at a reasonable price. They showed up on time for the scheduled work, got everything done very quickly and left the units very clean. Leon is very experienced and trustworthy and does not try to sell you unnecessary repairs or replacements. I would definitely recommend them.

Anonymous User

We had a clogged kitchen drain at 8.30pm on a Wednesday night. Being new to the area, we went to the internet to find a nearby plumber, expecting to have to wait hours or until the next day to get our issue resolved. We were surprised with how nice everyone (the dispatch and the actual plumber who came to our house) was, and with the speed that they responded. They were there within the hour and made quick work of our problem. Hopefully our plumbing issues are behind us, but its nice to know theres a good local vendor we can call upon if we have any future problems.

Gee young

Amazing interface and customer Service by the wonderful Monique! She is knowledgeable, great at trouble shooting and even watched out for me to save money. Unprompted, she tries to zero in on the real root of the problem, to save money and time. Ive worked with many plumbing companies and These guys are the Best!! Fast, Accurate, Honest and Hardworking. I really couldnt ask for better! The guys Humberto and Jose are great too. They trouble shoot and do the work in a day, what others would take weeks...seriously. Thank you Royale Plumbing!

Anonymous User

Very nice people, very diligent. Searched to find a way to repair a complicated German tub faucet/valve that had been badly installed. Contacted manufacturer and got obscure part. Another plumber might have recommended tearing out the wall to fix the original mistake. Leon and Henry never gave up and found the best and most cost-effective solution.

Morton Garden

Weve used Royale Plumbing for several years at our apartment complexes, and they have been consistently amazing. Their quality of work, prices, and customer service are in a class by themselves. They genuinely care about their customer, and their product. They are very honest, and a joy to work with. Couldnt recommend them more highly.

Anonymous User

Im a big fan of these guys. I have a small business in Los Feliz and was referred to them by a fellow business owner in WeHo. These guy can do both small and big jobs and the best thing about them is I trust their evaluation and their work. Friendly, reliable, competitive prices AND trust worthy??!! Highly Recommend!