U-Haul of West Sacramento

1750 W Capitol Ave, West Sacramento, CA 95691, USA

Address:	1750 W Capitol Ave, West Sacramento, CA 95691, USA
Phone:	+1 916-371-6062
Site:	uhaul.com
Rating:	3.8
Working:	7AM–7PM 7AM–7PM 7AM–7PM 7AM–7PM 7AM–8PM 7AM–7PM 9AM–5PM

Location

Photos 1

Reviews 28

Katie Carr

We had an appointment for a trailer hitch install at 7:00 am and were told we would be called when it was finished, but it would be no longer than 4 hours. We have called several times to check on it and they dont answer and call goes to a call center. Call center has no idea whats going on with my vehicle. No way to get a hold of them, its 6 hours later now , my husband had to leave town due to obligations and Im stuck without a car and have had no communication from the store about what is going on with my vehicle. Update: everything was installed, took 7 hours. They were very nice when I got there and said they had just been super busy. Still would be nice to at least have some communication about whats going on.

Joshua Stoops

Rented for a recent move. Cheaper than I expected. (About $180 total including gas/mileage for 17 truck over about 85 miles, and the better insurance). They were busy but we didnt wait too long. Instructions were not explained well but we figured it out. If you return after they close, you just drop off the truck and throw the keys in a box when youre done. Not recommending this, but we took it back about two hours late because it took us longer than expected. No additional charge or penalty. Always spring for the bigger truck. Youll be glad you did - one less trip will pay for the higher rental price.

Rick Arora

Usually I have a decent experience and usually rent motorcycle trailers to take my bike to the race track. Today I realized how incompetent uhaul can be. I had reserved a motorcycle trailer a week ahead of time. I showed up at my pick up time only to be told all the trailers had been sent out. What is the point of a reservation if they do not hold trailers or look at what they need ahead of time? I had to drive to another uhaul out of my way just to get the trailer I needed. After this experience I will be getting my own trailer so I dont have to deal with this kind of crap again.

Stephen Drummond

To start off with, I want a job and I can show up whenever at the start of the day. So needless to say at 15 minutes after they should have been open there still is nobody here to open this store in West Sacramento California. Some people have schedules and when a store supposed to be open at 7 oclock that is a service center they should be open at 7 oclock not whenever. So at this point in time 1 Star is the lowest I can give them or I would have given zero if it was an option.

Phillip Enright

I commissioned these guys to remove and install a higher capacity hitch and 7 pin plug. The initial hitch was a non-fit. Mitchell persevered for a very long time, and gave it his best shot, but fitting that hitch was never going to happen. Mitchell re-installed my original hitch and the 7 pin plug. He kept me informed every step of the way; and unlike most in his situation, he never tried to BS me. He charged only for the latter which he did magnificently.

justsomehuman person

I get my propane tank (if that is what is called) for my grill machine filled here and I get free boxes here(which is awesome). I never used them for help in moving and what not, so I dont know about their rates and stuff. Not a lot of employees there and you usually have to wait in line. Not a professional, just some guy expressing his opinion to the world.

Paul Crews

Used a truck. $19.95 per day is great! Whoever the .79c per mile thing is a bit high. Other than that, good place to go when you need a vehicle in a pinch for moving something locally and you dont want to bother your family and friends to use their truck. Paul. C West Sacramento

Elora Kittmer

We picked up a trailer at a place a bit further north and had to swap it because of potential damage. The guys here were so helpful with the swap and helped us push our non-op vehicle off one trailer and onto the other. Thanks for making our drive so much smoother!!

Yes My Sweet

They have great customer service staff, very efficient and knowledgeable about their inventory and details of their contracts. Helped me in a very critical and important time! No hassle even when had to get a bigger truck than I had planned!

Christina Stewart

Iv been hear twice as a moving helper and they try to get even us moving helpers to spend money or waste my time doing thing backwards they are never ready when you have a pre-order that means ready when you get ther

Sason

Quickly got the motorcycle trailer hooked up to my car, along with the required materials needed, and I was on my way in less than 30 minutes. The employees were friendly and helpful.

stephanie Morris

Great customer service! From the General manager to the sale associates, everyone that works there are nice and professional! Brittain Rocks!

MagicJason Conley

Great knowledgeable staff. Clean facility. In and out quickly and hassle free. I highly recommend this U-HAUL facility.

Jonathan Olmstead

It was a little hood but its all the location. The customer service was great very polite and attentive to our needs.

First Last

They wasnt able to deliver my u-box twice, then I came there and they said that they dont know where is my box

Marielle Pinheiro

The employees were awesome. Got me checked in quickly and were hilarious to boot.

F. Farshad

A U-Haul place, so nothing special, but everything went great, both times.