Aspire Fitness

Address:	15550 E 6th Ave, Aurora, CO 80011, USA
Phone:	+1 303-210-9379
Site:	aspirefitnessclubs.com
Rating:	3.2
Working:	Open 24 hours Open 24 hours Open 24 hours Open 24 hours Open 24 hours Open 24 hours Open 24 hours

Location

Photos 86

Reviews 10

Lauren Roberts

I would love to cancel my membership if I could ever get ahold of anyone! No one answers the phone. The voice mail goes to someones cell phone voice mail box which is always full so I cant leave a message. I couldnt update my new debit card with them and no one called me when it wouldnt go through. I was just sent immediately sent to their collection agency. I went in to the gym and thought I got it worked out. I paid my balance and updated my card with a rude employee who was not apologetic at all. And now I continue to receive calls from the collection agency! Some of their employees are very rude. Others are inappropriately friendly. Like when Im working out in the "women only" section with my headphones in (because I want to be left alone) and a male employee comes over and trys to flirt with me. Or when Im on the elyptical with my headphones in and my eyes closed and I open my eyes to see a male employee standing in front of me wanting to chat. He then got offended when I asked if we could talk after my workout. This place is a joke and a scam. Dont let their low price fool you. I cant wait to take my business elsewhere if I can ever get ahold of someone to cancel my membership!

Kendra Towner

Facility is great the regular staff is great, what is not acceptable is the lazy trainer staff more importantly the manager. For one I told him because of my schedule could not train in the evenings and could only go morning times so agrees to do the initial training at 5am. I show up a bit early waiting on him and he sends one of his staff because hes too lazy to get up. Why would I pay someone to train me if you dont even have the manners to show up yourself? Second I go in there after the first training day and thinking Id have my workout ready to go to start training hard. Nope. 2 days didnt have anything, go in the next day I actually have a workout and completed it. Weekend comes go in the morning he tells me " oh just do the same workout again". Why did I waste $50 on your lazy ass. Same thing happened this week. Its Tuesday and still dont have any training from him. Dont waste your money on these trainers that dont want to put the minimum effort or time into helping and just want to bully you into paying.

Josiah Nettleton

Do not use this gym. They will give you no contract but then have fees written into the agreement, fees up front, and give you the run around on trying to cancel. They will push you to get a platinum membership, and tell you all about the extra special things you get for that, but fail to mention the 12 month commitment and $58 cancellation fee. After over a month of trying, I finally caught one of the managers at the front desk, and got my membership cancelled, which cost $58 out of pocket, plus the next months billing anyways. His attitude was neutral, but that may have had something to do with the people who were signing up for a membership right next to me. I feel that after all my troubles getting a membership cancellation, I just got lucky with a situation where they couldnt give me the run around. Their whole sales pitch is that this is a no commitment gym, for $10 a month, and quit any time. The reality is that I paid a lot more than $10 a month for not very much in return.

N Kline

Do not join! Billing is a nightmare, and when confronted with problems, the staff is completely incompetent, ignorant; they pass the buck, and put no effort into problem resolution. Don’t bother with this lousy outfit. I paid for a full year up-front, and they still charged me monthly. I cancelled my membership after four months due to absolutely no problem resolution, and over six weeks later, they are still charging me. Staff members shrug their shoulders, claim it’s an external issue and it’s out of their hands. Just fill this paper out and hope for the best… I finally reported Aspire to my credit card company for committing fraud, and had them blocked from my account. I never once spoke to a staff member that took ownership of the issue and offered to make things right. Zero customer service. Zero. They are all zeros!

Travis Jordan

Gym was a good place to exercise at due to the low volume of customers. I never had a problem finding a machine. Unfortunately, my debit card was compromised and instead of contacting me to continue my membership I was turned over to collections when my auto payment didnt go through for 10 dollars. Highly disappointed that there was no previous notification of that happening. Its not a fun experience to deal with in the first place and this is just insult to injury at this point. When I called to talk to them I never got any answer. Just a sprint voicemail box with no business name or anything. They fail to meet what I would consider minimum customer service standards. Its cheap and you get what you pay for.

brittney eirish

I got a new debit card and forgot to change it with them, no phone call they sent me to collections. I brought my membership current and cancelled it, because I moved (my year agreement was up anyways). I was assured it was cancelled and I would not be charged for May, because I cancelled before the draft. Here it is almost August and they are still billing me/sending me to collections. I have called the gym sent proof to their "manager" twice, not to mention how rude and nasty Twin Oaks is about getting their $10 per month!

Sarita Bhandari

I havent seen ever in my life like this,,,,I had cancel their membership before few months and I have cancellation paper too but they always call me ask me to say fist time they ask for 150 and now call me and say pay $209.00 I went and talk to their manager to they said they will not gonna call me again but still they are calling me I think their is not that much people join their gym so thats how they collect money from people,,,,this gym is worst gym ever in this world,,,

Andrew Alvarez

The gym is great in the sense that its always open and close to my home, most of my friends go to the gym and its always a friendly atmosphere. They also have a cardio theater and a video on demand workout class which isnt seen in too many places. My biggest issues are that they only have two stair climbers which seem to be the most popular cardio piece and that there isnt a large variety of machines. This gym is great for your average user but youll never go pro here.

Christopher Davis

For ten bucks a month you cant beat it they have quality equipment an a courteous staff. From what I could see a clean mens room/changing room. Theres movie cardio room which they will allow you to bring your own movie to workout to if you like. A women only area to give the ladies a place to train without being started at and to workout away from other more intimidating personas. An from a area for some HIIT workouts/ CrossFit

Naysay Vaughn

They are the most awesome people. Very polite and talkative. Daycare is included in my fee which is crazy amazing. Every other gym wanted to charge me up to thirty dollars a month. The theatre room is awesome. You work out and watch a movie! The on demand room us often empty, so I treat it as a personal space to do crunches or whatever. The gym is clean and bright all the time. I am not going anywhere else, anytime soon.