Prestige Fitness

13801 E Exposition Ave, Aurora, CO 80012, USA

Address:	13801 E Exposition Ave, Aurora, CO 80012, USA
Phone:	+1 303-755-9955
Site:	prestige-fitness.com
Rating:	3.3
Working:	5AM–12AM 5AM–12AM 5AM–12AM 5AM–12AM 5AM–9PM 7AM–6PM 7AM–6PM

Location

Photos 46

Reviews 12

Andrew Alvarez

I came to this gym hoping to find a better atmosphere than some other gyms I had frequented in the area and initially I was impressed on the remodel and what it had to offer. I was excited to work out here but things quickly declined; what was a well maintained facility has now become a neglected money-machine left to its own devices. I brought my parents in and have them on my membership but since none of the employees clean the machines or rack the weights my mother no longer feels comfortable going in here, and her biggest concern is the unacceptable condition of the womens locker room. Upon enrolling the manager at the time, Phil, was a blast to have around as he would greet and talk with the members and ask how things were going and if he needed to focus on anything but now this new guy, Richard Rivera, is running the place and its gone down the crapper. As a male I can tolerate some dirtiness but I refuse to deal with Richard telling my church group that we cant come in to the gym and work out together! There are tons of people that do this, hell, thats what a gym is for! He says we cant talk or spot each other which is a clear safety hazard for some of us. Even with the lack of social skills and professional behavior this guy cant even get the gym open at the posted times. I dont know how many times 10 or more cares have waited over an hour and driven away. Even more frequently its the same members waiting past 5 am for someone to open the doors. Some members are even being told to come in once a day! Maybe we would if yall opened on time! Overall, I would say that the support staff are just as lazy or at least untrained at operating a community service such as this gym. Bad attitudes, no attention, and a lack of professionalism run rampant in this place. Corporate needs to do something because I wont be dealing with this guy Richard telling our members how to conduct themselves in the gym and when to use the facilities. Get this place in order and then we can reconsider the review.

Moscow Mule

Pros: *Brand new equipment and lots of machine choices! *Generally clean facility. *New Locker / changing areas that dont smell - Yet. *Classes (not always on top of scheduling instructors though.) *Price - one of the best deals around. *Easy sign up and billing process. Cons: *They allow you to use personal blue-tooth speakers so you can often hear several loud music sources at once even when you are wearing ear buds. It can be very distracting at times. I have not experienced this in other gyms. *It seems like nobody ever wipes down the equipment after they use it. A few signs might help as would keeping the dispensers full (seems to be a struggle). How about two dispensers per station so when one is empty we can use the second until the first is refilled? *There are only a few mats for floor exercises (up stairs) and they are really nasty/old. Bring your own and pray you dont forget it at home. Neutral (you be the judge): * The times I have gone, there is a high percentage of body builders vs folk just wanting to keep in shape. There are other gyms that tend to focus on general fitness more than body building so if that is your thing, you might want to check them out. * The aerobic area (treadmills elliptical, stairs etc) is always empty and is separated from most of the other machines and competing music sources. * I am not convinced the machines are cleaned daily other than to have trash removed. Over all, I am comfortable with this gym. The cons are not that grievous and the pros are very attractive.

Danette Cook

Used to be a Better Bodies member. I had fulfilled my year commitment with Better Bodies and I was only there about a month during the transformation when the construction was happening and new equipment being brought in. Then I moved out of the area in June 2016 and talked with the then manager to cancel. Unbeknownst to me, they didnt cancel my membership and kept charging me. Was told the old members just were renewed with Prestige and werent told that. Ive not heard a peep out of them since June and now Im in collections for non payment? Seriously? I had no idea I was still being charged. I guess thats one way to keep making money off people. Unbelievable customer care. Tread carefully with these folks. I would never go back now even if I lived right next door.

Joseph Askins

Terrible service. Was told that I was getting a one time fee membership by the manager. I then was billed for four months and came in to speak to the district manager Richie Rivera about this and he proceeded to tell me that I signed the documents. Its amazing how there is no remorse for an employee of his lying directly to a customers face and then further laughing as I explain this. Besides the equipment being ill repaired, a box the size of a prison cell they call a sauna, and a very dirty locker room, they have some of the worst customer service I have ever had to deal with.

Fitness princess Entrenadora

Para mi ese es mi lugar favorito tengo 5 años iyendo a entrenar todos los días de lunes a viernes dentro aveces cansada pero cuando estoy ahí me olvido de todo y entreno al máximo y salgo relajada sin cansancio con mucha energía yo lo recomiendo

J Eddy

Truth is, I love this gym... BUT its 5:38am on a Monday morning, I am sitting in the parking lot, and nobody is here to open the gym... 38 minutes late. Not sure who to call, since nobody is here to a swer the phone. When its open its a great place to work out. Since this is not the first time this has happened it makes me question my gym choices. Exceedingly frustrating.

Isaiah Hawkins

Its nice that things are being remodeled however it would be nice if the contractors would do the work at night. Trying to workout with all of the fumes they produce is challenging to the health. Doing the work during the day to obviously save money causes one to ponder how concerned the management is for the heath of the patrons. Just saying.

Amy Luallen

New Management is hassling a group of us who work out together saying we cant train as a group, no talking, spotting or assisting. The gym has also failed to open on time on several occasions (I left after half an hour of waiting). The cleanliness has also declined since new management.

Isabella Rodriguez

Place is decent for the price a lot of options with equipment .Place is being remodeled so hopefully makes up for looking kind of ghetto .They should hire a person to keep the equipment clean or keep sanitation stations filled with wipes as it seems that theyre always empty.

Lisa Phillips

Worst gym ever the customer service is BEYOND poor to say the very least bought a membership as a gift & turned into a complete nightmare! Buyer beware !!!! They are only in it for sales & the money very deceptive Im sure they will be going out of business very soon

sean alexander

I was handed off to multiple trainers who made promises that werent kept and my cc was repeatedly charge ongoing monthly service that I did not agree to. Treated poorly by staff when trying to correct the issue

John Doe

After the switch over from better bodies, now just poor customer service. The price change was never addressed, and I had to be told by a friend. And it would be nice for the gym to be complete again