J & K Roofing Inc

Address:	13000 W 43rd Dr, Golden, CO 80403, USA
Phone:	+1 303-425-7531
Site:	jkroofing.com
Rating:	4.5
Working:	8AM–5PM 8AM–5PM 8AM–5PM 8AM–5PM 8AM–5PM Closed Closed

Location

Photos 29

Reviews 8

Tim Welty

Exceptional company! I was introduced to Randy James and J&K roofing through a neighbor. After arranging a meeting, Randy went over the roof with me showing me the hail damage and explaining my options. He was extremely thorough, professional, courteous, knowledgeable and he patiently answered all of my questions. He was never pushy. Randy also offered to be present for the insurance inspection which turned out to be a blessing as he pointed out several items that the insurance appraiser overlooked. At my request, Randy assisted with having some of the other damaged items repaired by providing referrals and also acting as a GC for some of the smaller repairs. After several conversations, I was confident enough to ask them to perform the work while my family was out of town on vacation. Randy kept us informed through the entire process and we returned to a beautiful new roof and a clean nail-free yard. In the months after, I contacted Randy several times to ask questions. On more than one occasion, he happened to be in the area and drove to my house to speak in person. During one of these visits he noticed that the painters (who I’d independently engaged) had done extensive damage to the roof with their ladders. Randy worked with me to get the damage repaired. I would strongly and confidently recommend J&K Roofing to anybody in need of their services. They will be the first and only call I’ll make should I need roofing work in the future.

Danielle Ratcliff

The communication between the "salesman" and workers was not concise. The overall experience was negative, the only positive thing that came out of the experience is a good quality roof. The process of scheduling and going over money details was disappointing and confusing. Having homeowners insurance cover the entire process should have made it easy, but payments came to us at different times through insurance, figuring out what amount was paid and owed was not clearly explained. The biggest "uh-oh" or lack of communication was regarding the swamp cooler. We had removed the non-working swamp cooler and let the salesman know to leave a hole where the ducting is so that the day the roof is complete, we can install the new swamp cooler. We were not able to be home that day before the completion of the roof, and the workers covered up the swamp cooler access with shingles! We were not able to schedule a time for them to come back out due to weather and it being less important for us to be squeezed into their schedule since we had already paid and the job was complete. The new metal vents on the roof were supposed to be replaced and instead were painted, so I had to request the company to come back and replace with new items like we paid for. Again, this was not a priority due to the job being complete. The job was done promptly and cleanup was sufficient, but overall the experience was not worth using this company again or recommending them.

Jamey M

Nice roof, shady contractors, bad communication. The roofing contractors used my water hoses without asking. In fact they used them once they saw me leave. Im not a jerk or anything, the problem lies in my backyard hose spigot was broken which was very clear as soon as you turn it on. Instead of turning it off they flooded my basement and ruined a mattress. Then we were not told when the gutter crew was coming and I had scheduled meeting away from my house. So they see us leave, we were gone for approx 45 minutes. Upon return our back door lock was broken, key would go in but would not turn. We would have been there the entire time had it been communicated that they would be there that day. Then randomly without telling us about 2 weeks later they sent someone to "fix" our lock, not sure how they were planning on fixing it without us being there. I saw them on my new security camera while my husband was sleeping and called him. Um, we already fixed the lock the day it was broken, which was communicated on my part. After all this headache they tried charging me tax twice. Then offered to take $300 off the bill, ouch. Bad business

Eric Maurice

I was looking at removing a wood shingle roof and replacing it with a stone-coated steel roof. I obtained quotes from 5 different roofers, and selected J&K Roofing. Heres my experience: (1) Chris provided many useful advices, and walked me through the whole process; (2) J&Ks quote was competitive. Their proposal was detailed. (3) The company didnt require upfront payments. The company provided all the necessary documentation (e.g., certificates of insurance) and did obtain the necessary permit. (4) The crew showed up per the scheduled we agreed on. (5) The crew was fantastic! Everything was cleaned up daily, and complete cleaning was performed upon completion. Everyone was friendly. (6) The work was performed to my complete satisfaction. (7) J&K organized for the city inspection, insurance inspection, etc. My new roof looks great and I can recommend J&K Roofing without any reservation.

Hugh R

Our area was hit hard by the July 2014 hailstorm. Chris Stevenson from J&K was great. He came to the house very quickly and came up with a proposal to fix a broken window, replace gutters, replace the shingles and paint the house. Their was no pressure to sign the proposal. After reviewing it along with other proposals, we decided on J&K due to their longevity and reputation. The damage was repaired quickly and efficiently. Nails were not left on the property. The painting was excellent. In fact, several neighbors gave unsolicited comments on how much they liked the paint job. I was impressed by Chriss attention to detail as well as his visiting the house on several occasions during the process. Even J&Ks owner came over several times. Chris was the go-between with the insurance company, making that part painless. I wholeheartedly recommend J&K Roofing and Chris Stevenson in particular.

Anonymous User

Ive had 2 other roofs installed by this company and was happy with their work, but this last roof was installed wrong and the process to find an acceptable solution was long and painful. I had an agreement with the original sales person that worked with me, only to have it thrown out after he left the company. All I have to say is, if there are no problems that are easily fixed, be ready for their other face! I am still waiting for them to implement their solution that will cost their company more money, but show me who is in charge and leave me looking for another company for future work. I would have agreed with Cory before this roof, but now I wonder what it takes to be a valued customer with them.

Ryan Townsend

We had a fantastic experience with Dave Hageman and J&K Roofing. Dave held our hand through the whole experience from estimate, through the adjusters assessment, and consulting with us on a number of different areas. It was our first time doing this level of work to our house but Dave and his J&K team exceeded our expectations and provided truly exceptional service, responsiveness, timeliness, professionalism, and quality of work. No question... I would highly recommend Dave and J&K Roofing to anyone. I would absolutely use them again in the future!

Kim Conner

Were way south, so you wouldnt think they would come this far, but they do! Taylor in particular is a great contact. He really gives the impression of honesty and working in your best interest. We interviewed several companies before making our decision and were happy to go with J&K and Taylor. We also felt like Taylor took our concerns and needs seriously. The roof work is 1 day in, not quite done yet, but I everything Ive experienced thus far leads me to believe there will be excellent results. Ill update after completion!