Address: | 263 Boston Turnpike, Bolton, CT 06043, USA |
Phone: | +1 860-643-1501 |
Site: | deancabinetry.com |
Rating: | 4.7 |
Working: | 7:30AM–5:30PM 7:30AM–5:30PM 7:30AM–5:30PM 7:30AM–5:30PM 7:30AM–5:30PM Closed Closed |
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Steven Gold
If I could select zero stars I would. Leah Dean in particular was really the main issue. She lost our folder that contained certain details we were were looking for in the design. She would forget every conversation about design and features. She would go weeks without responding to emails. We ended up with cabinet doors that were previously reused on another project. We rejected them and they returned doors that had other issues such as gouges, scratches and marring. We requested and paid for one cabinet style and received something completely different which we consider a downgrade in quality so it feels like a bait and switch. They charged for the design and when the cabinets arrived they did not fit under the ceiling height changes according to their designs. When approached on how this issue is going to be resolved Leah stated its not her problem and I as the consumer would have to pay the additional cost of cabinets that did fit. We ended up going through another cabinet company to resolve that issue. Two base cabinets were delivered broken which had to be returned which added another 3 weeks to the process. Lack of communication Failure to take ownership of the issue they create without any effort to resolution. Lack of technical expertise Zero Empathy shown to us for enduring several months without a kitchen because of her failure to address a real issue with measurements. She was very happy to take our money before we had the opportunity to look at and inspect the cabinets to make sure she got the order correct and check for damages before delivery. I would never recommend John Dean Cabinetry, LLC, 263 Boston Turnpike, Bolton, CT 06043 to anyone. I cannot express how terrible Leah was to deal with! Completely incompetent.
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Robin Tedesco
We could not have asked for a better kitchen remodel experience. Everyone at John Dean cabinetry was so professional, friendly, and easy to work with. Each step from design to install went smoothly and we were kept in the loop throughout the entire process. Leah (owner/designer) was amazing and made sure all our requests were met, and was especially helpful in offering up design modifications and cabinet options to get the most from our new space. John (our installer) worked magic in our slightly crooked 1960s home, and did a truly incredible job. The quality of the cabinets are far superior to anything we looked at from the big box stores, and were priced more reasonably. I would HIGHLY recommend them to anyone looking to do a kitchen/bath project. We absolutely love our new kitchen and cannot thank John Dean cabinetry enough!
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Marcia Formica
Weve been thrilled with the craftsmanship and quality of John Deans work, and even more thrilled with their prices -- they out-do any other options we considered for our boys "jack & jill" bathrooms and shared tub/shower space as well as for our master bath. For the boys, they did 2 vanities and 2 linen closets, plus a matching panel for the front of a built-in bench in the shared tub/shower room, and for our master bath, they did a large double-vanity and matching panel for the front of the tub. All custom sizes and custom colors, and absolutely beautiful. Ill come back with photos once the knobs are in (we ordered those separately). I couldnt recommend John Dean Cabinetry any more highly, and well be back when its time for the kitchen!!
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Jennifer Breitfelder
John Dean built us an incredible custom kitchen, just in time for Thanksgiving. Throughout the design process, John made sure we thought of every detail. He was super knowledgeable and extremely patient with multiple plan revisions. John is such a great guy, and he made the whole process really enjoyable for us. Our head installer was also terrific -- very detail oriented and offered a ton of last minute finishing touch suggestions that we never would have thought of. Dean Cabinetry has a lot of happy clients. They have a strong following because they build outstanding quality cabinetry at competitive prices -- and they are really great to work with.
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Brian Morey
I undertook a complete ground-up remodel of my kitchen earlier this year. I was very particular about the cabinet design, colors, locations, and additions. Leah was extremely patient, very accessible, and we spent approximately four months back and forth to finalize the layout and choose a cabinet design. We finally started moving forward with the install and it went seamlessly. The communication throughout the whole process was great. Everyone at the shop is very friendly and helpful. I recommended them to friends of mine who share my sentiment. I would recommend anyone to stop by the shop with their ideas and consider using Dean Cabinetry.
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bettina bronisz
Having finally found inspiration for my new kitchen in a magazine, I set out to find "that look". I found it at Dean Cabinetry. Leah is terrific - she had an ideal peninsula cabinet color - a wonderful shade of wood halfway between brown and gray - that coordinated perfectly with the creamy white of the kitchen cabinets I picked out. Leah also had a great cabinet for the bathroom vanities - a door style that I just fell in love with. Top it all off, the price was right, too! I think my kitchen actually looks better than that magazine kitchen. I recommend Dean Cabinetry highly! Bettina B. Vernon, ct
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Rob Buonomano
We came to John Dean and his wife Leah with a photo of a kitchen that my wife and I both loved. The professionals at John Dean Cabinetry were able to take our photo and turn it into a reality in our home! John and Leah both made us feel like a part of their family during the entire design process right through to the final installation of the cabinets. The ideas and guidance that they provided us during our remodel was invaluable. They took the time to learn what it was exactly we were looking to create and they nailed it. We highly recommend John Dean Cabinetry for any projects you have.
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Bev Morris
Working with John and his team was a pleasure! They were welcoming, patient and helpful, and we were able to count on prompt responses to any questions or concerns we had. Together, John, Leah, Paul and Lauren designed, built and installed the kitchen cabinets and fireplace mantel in our new home. From beginning to end, their work was flawless. If youre looking for superb workmanship, attention to detail, and exceptional personal service, we strongly recommend John and his team. They are great to work with, and you will love the outcome!
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Jeff Withey
Leah and the crew were very accommodating with our multiple design revisions, our difficult small spaces, and the installers loved how the product arrived and was set up for a quick, easy transfer into the space. I love a sole proprietor who takes pride in product, professionalism, and the personal touch. The Deans are who I would send any of my friends or colleagues to when they begin a renovation project! We are so proud how nice the kitchen design and quality cabinetry came out.
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Nicole Finch
My husband and I loved working with John and Leah for our kitchen cabinets. No matter how many times we went back and forth on the design, they were always eager and helpful. Sometimes coming out to take a look at something from a moments notice or just allowing us to bounce some general ideas off of them, they definitely went above and beyond. Not to mention our cabinets are gorgeous and they helped us to get what we wanted without blowing our budget. Highly recommend!!
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Charles Forsdick
We love our new kitchen! We appreciated your assistance during the design process. Although the cabinet delivery took longer than expected, the end result was well worth the wait. The cabinets are beautiful and functional. Your installers were professional, efficient, knowledgeable and neat.The blemished cabinet doors were replaced promptly. It was a pleasure working with you throughout the entire process. We will be happy to recommend Dean Cabinetry to future prospects.