Address: | 730 Main St S D, Southbury, CT 06488, USA |
Phone: | +1 203-267-1100 |
Site: | thegym.com |
Rating: | 3.4 |
Working: | 5:30AM–10PM 5:30AM–10PM 5:30AM–10PM 5:30AM–10PM 5:30AM–10PM 7AM–6PM 7AM–6PM |
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Amara h
I didnt have a good or bad experience with this gym until it came to cancelling my membership. I was not informed of the cancellation policy, and many of the other gyms I have gone to give you some leeway (ex. Planet Fitness, cancel before the 10th of the month and you will not be charged). When I called in on the 30th to cancel my membership for the following month, I was told that I was still going to be billed the full amount for the next month. That is $55.00. Perhaps this is something that needs to be talked about when you BECOME a member. The place is pricey, but its clean, and pretty nice. Nevertheless, I wont be going back. Its not worth this kind of money. If you are in this area check out World Gym. Same utilities, good atmosphere, much cheaper, and a much better cancellation policy.
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Anonymous User
The Gym, has everything I need. Not to mention complementary hair and body products in the bathrooms! The Staff is very helpful. Mary is always a friendly face to see in the morning. I have heard great things about the trainers especially Marc. The facility is always clean and ready. Thank you to everyone at The gym! You help my pre-wedding body prep be an easy and successful journey!
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Carlos Chalker
Too expensive for what they offer. It is too small and they close too early on the weekends. They also just came up with an additional $49 yearly fee on top of the monthly fees. I need to look for another gym.
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Peter Zaloumis
My daughter signed up for a month before college, she has left the state and they have charged us for 6 months, when I called they refused to give us a refund. This is not good customer service.
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Jonathan Francis
I kid you not, this place is literally the best!
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kurtis krizan
Great care. great gym