Address: | 1799 Post Rd E, Westport, CT 06880, USA |
Phone: | +1 203-254-0557 |
Site: | supercuts.com |
Rating: | 2.6 |
Working: | 9AM–8PM 9AM–8PM 9AM–8PM 9AM–8PM 9AM–8PM 9AM–6PM 10AM–4PM |
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Natalia Cervantes
I want to start off by saying that Supercuts is a cheap place to get your hair done pretty much everyone knows this.. you get what you pay for. However, last year an acquaintance recommended me to get my hair cut by a supercut hair stylist name Jessica (Latina woman). Jessica was amazing! She listens to what you want. she cut my hair into layers and I received many complements from friends and family. They couldnt believe a cut like that came from Supercuts. So I became a regular and I ONLY got my hair cut by Jessica. I came home from college last month and decided to get my hair cut. Unfortunately, I was told Jessica no longer works there. A mother hair stylist asked If I wanted to get my hair cut by someone else. I made the God awful mistake to say yes. I got my hair cut from a gentleman by the name JERRY. This guy was so UNCONFIDENT and DID NOT KNOW WHAT HE WAS DOING! HE RUIND MY HAIR!!! HE KEPT STOPPING AND STARTED TO SAY "HUMMM" AND KEPT LOOKING UP. JERRY CUT SOOOO MUCH OFF AND HAD THE NERVE TO SAY MY HAIR WAS CUT UNEVEN. WHEN IN REALITY HE WAS THE ONE WHO RUINED MY HAIR!!! MY LAYES LOOK HORRIBLE!!I HAVE VERY SHORT PIECES AND VERY LONG PIECES. HE IS ABSOLUTELY HORRIBLE AND HIS LICENSE SHOULD BE TAKEN AWAY! I will NO LONGER go here! overtime I look at the mess that JERRY did to my hair I get very angry. The company did nothing!! horrible place hopefully it gets shut down. My goal is to find Jessica so she can fix this horrible cut. Please DO NOT GET YOUR HAIR CUT HERE OR ANY OTHER SUPER CUTS.
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Todd
Could not express more the extreme lack of customer service here. The attitudes of the workers here are TERRIBLE. I stood there for what seemed like an eternity before the woman there turned to me as if I was bothering her, and said very rudely and in disdain , "oh, can i help you?"...as if i just walked in. I was the ONLY one standing there in the entire waiting room. As this was my 3rd time here, and having been treated similarly my previous 2 times, I looked at her, and said "actually, no. you cant help me". And I turned and walked out. Unbelievable. The workers here are disinterested, condescending, arrogant, and flat out rude. And this is a result of 3 different trips here. DO NOT GO HERE. I would not have given it even 1 star, but it wouldnt allow me to post without selecting at least one.
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Matt Lavallee
It was quick to get in and in the chair but the hairdresser was the most condescending Ive ever seen. She asks how Id like my hair cut and I reply with the blade numbers. The remainder of her interaction with me was a condescending tone of "do I know how short that is?" to which I reply, "yes, Ive been doing this for the past five years". She says again with tone "are you sure?" So I reply with the inch length each blade number equates to. She shrugs and condescendingly says "okay whatever" and then cuts my hair. Other Supercuts have been perfectly fine. This one needs significant work on customer service
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Anonymous User
Quite possibly the worst hair cut I've ever received. I didn't expect much coming from this chain and was just looking for a simple trim. However, they gave me an uneven cut and didn't listen to half of the things I wanted. A stranger off the street could probably do a better job. As cheap as it is, it is still a huge waste of money.
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Anthony LoFrisco Jr
Jennifer and the manager both give me very good cuts ...sometimes excellent. If you go during the day (not lunch) there is little to no wait. Being a chain haircut place, quality can be inconsistent depending on who you get but Ive never had a bad haircut here. And the price is right.
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Jacqueline Meisell
Awful!!! Was told they had no appointments for 2 hours while the salon was empty. Receptionist was playing on her phone doing nothing. Definitely not recommending anyone to go to Supercuts - lazy and useless!!
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Jason Sunderland
Good haircuts for kids at lowest prices in town.
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patrick church
Good stylist and in and out