Address: | 5077 Summit Bridge Rd, Middletown, DE 19709, USA |
Phone: | +1 302-279-1007 |
Site: | abraauto.com |
Rating: | 3.2 |
Working: | 8AM–5PM 8AM–5PM 8AM–7PM 8AM–5PM 8AM–5PM 9AM–12PM Closed |
MI
Mike Jackson
Had to take it back to get the bumper realigned and one screw cap needed to be replaced, replaced with the wrong color. SMH The part that drives me crazy is, I hand wash my car and know every inch, nick and scatch. Every door handle on my car now has multiple scratches on it. I didnt notice until a week or so later. Beacause fresh paint work shouldnt be washed. Its like the person was wearing a Superbowl ring and opened each door 5+ times. Not deep but not light scratches either. They should buff out with my DA polisher but I havent had the time. Of course all of this was noticed after my official review was submitted. Which they asked to be put in the day after I got my car back. Stupid me. I stopped today, and was told "oh thats wear and tear, we didnt do it. But well take it around back and fix it for you.".. SMH I dont wear rings and dont have a family. I ask the guy do you hand wash your car? He says yes, I said, if I returned it with scratches on it would you know it.? Yes, SMH.. Somehow it doesnt work the same for their customers.. I know my damn car. And they wont be touching it. Youve been warned.
ST
Steve Oatley
did the walk around with Lisa she made all the notes. when I came to pick my car up there was a new dent on the passenger side. nothing but total denial they said it was there they where not going to fix it even though it would be simple basically said fu.besides all that they didnt t fix my bumper which was on the estimate and obviously damaged. And when asked why they said thats the way it came in. ah really thats why its here. also the trim on the inside of the door was totally the wrong color. Took 5 more days to fix these problems d I had to call them to see if it was done.that meant I needed my rent a car for 5 more days but they had already submitted my claim as done so now I am stuck with another 160 rent a car biil.. I will NotBE DOING BUSINESS WITH KEENAN ANY MORE
JA
James Egerton
These guys are a joke. They quoted me 3000 plus for a couple little dents. My car is only worth $10,000, bunch of crooks and scammers.
BE
Beverly Levering
This is the best body shop by far. We always go here when we need that type of service. If you ever need them try it youll like it.
MA
Marcy Perkins
They done a great job on my vehicle paint matched to a T.
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Lisa Creely
Great service
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Rashed Kuwait
Nice cars