Address: | 300 N Market St, Wilmington, DE 19801, USA |
Phone: | +1 302-652-3222 |
Rating: | 3.8 |
Working: | 9AM–5:45PM 9AM–5:45PM 9AM–5:45PM 9AM–5:45PM 9AM–5:45PM 8:30AM–5:45PM 9AM–2:45PM |
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Mo Lo
All I requested was a wash and a blowout. Because my hair is thick and natural, the shampoo lady just took it upon herself by attempting to apply a relaxer. I stopped her just in the nick-of-time before she tried to apply the relaxer. The communcation barrier is a big deal. But the hair dressers lack of effort to understand what I wanted was the main source of a bad experience. Long story short, after the visit, my hair is thinner. It only reverts back to curly/kinky when its wet (when Im washing it). And when its dry, it has a straighter appearance. I am not happy with the result of my hair after getting service from El Pueblo Dominican Hair Salon. They must had put something in it without my consent. This was my first and last time at the salon. A lot of people ask me for recommendation for salons and Im always quick to NOT recommended this hair salon.
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Luquisha Bunting
The sad thing is Im a loyal customer. Ive been going therr for little over two years.Ive brought, and referred people to the shop. Let me start by letting you know that all the bad reviews are true theyre very unprofessional to say the least. There are favorites and it shows in priority in being seen, and in the quality of the hair being done. If you have natural hair that isnt the same grade as the women there then BEWARE. The shampoo women makes it there personal goal to see how much hair they can pull from your scalp. I guess I had one of the bad ones the other review spoke of, but my hair was not the normal shiny bounce. I could have done a better job at home. It could have been the massive amounts of hair that were ripped could have played a role. I will never return. Unless you are mixed, or Hispanic. NATURAL KINKY HAIR BEWARE!
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Ashley Richardson
I normally dont write reviews, but this salon is probably the worst salon Ive ever been to in my life.. Customer service is horrible from the time you enter to the time you leave. I gave it a chance because my sister went there before and said everyone was nice and Ana did her hair great. I have no idea anyones name that touched my hair, thats how much they speak to you. I had hope that it would get better after walking in and not getting greeted at all and the horrible shampoo and condition job she did. I was still willing to see what my sister said was so amazing! Maybe the stylist are the gems! NO! Maybe I caught them on a bad day or with the wrong employees, but they clearly dont know a thing about customer service or how to do African American hair without raking and burning your scalp.I wont ever be going back.
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Quiara Crumpton
I will NEVER return here again! The first thing is Im a natural haired girl my hair is very thick. The girl that washed my hair felt like only the right side of my hair needed to be touched. Then I get my hair straightened by a girl whos name I dont know and not one time did she get my roots! My hair looked poofy and dry! She "clipped my ends" but didnt do a good job at all. Then when it came time to pay they claimed that the card machine didnt work, I refused to use their ATM due to me not wanting to spend anything other then the $35 that was owed. They plugged the machine up and guess what? It worked!! I expressed that I didnt like my hair and they gave me attitude. They will never get another dime out of me! By far my worst experience EVER!!!!
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Aketa Rembert
Service was absolutely HORRIBLE!! These women were lounging around & talking amongst themselves not even concerned that customers had came in. Actually I think it was when customers entered that they decided to take a lunch. I waited patiently nonetheless. I could go on & on but they get an A+ for hair & a below failing for service. Its unfortunate that they do a great job on your hair & the price is very fair, then you have this unacceptable service. Whoever owns this place really needs to take into consideration who hangs around the salon & who there employees are cause the whole experience was down right despicable. It didnt get better til I saw my hair & left.
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Nyra Tull
Just moved to the Delaware area, Ive been looking for an solan to tame my hair. many suggested this salon, I was kinda skeptical because the reviews were BAD. IALSO ASKED ABOUT THE PERM IN THE SHAMPOO BECAUSE I AM NATURAL. THATS WAS A LIE THE OWNER SHOWED ME THE PRODUCTS THEY USE TO DETANGLE AND WASH HAIR WITH . Overall the salon is amazing I loved every hit of the service it was a wait to get the process going, but then again I did go on Christmas week so it was busy, 2 hrs tops. They ladys dont know a lot of English but theyre a couple who speaks English I would recommend this shop. So far so good.
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Nichole Christopoulos
TERRIBLE!!!!!!!!!!!!!!!!!!!!! I hate this salon. They are unprofessional, claim they dont speak or understand English when you have a question and I have NEVER paid $23 on a Monday even though its the special. Yesterday was the final straw. I was charged $5 extra because "I have a lot of hair." WTF. Nothing was discussed up front. Also BEWARE ladies they are putting RELAXER in their shampoo. THAT"S WHY YOUR HAIR IS COMING OUT SO SILKY!!! Stay AWAY From this place.
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Armani Beck
Cheap, close-knit vibes (between regular customers and employees), great job on my hair. Im black-identified (mixed with a few things, though) with natural hair. My afro is medium-large, kinky with some loose curls, and VERY thick. They handled my hair just fine. And were very nice! Loved my blowout! Be sure to keep your hair moisturized though because Ive read (more than Ive experienced) that blowouts can really dry and damage your hair. Price=AMAZING
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Kiing Bree
I got here at 1030, didnt get my hair washed until 1105. It is now 1215 and im still sitting in a chair with wet hair waiting to get my hair done because when i got called to the chair the lady claimed she didnt do short hair. El Pueblo Dominican Salon will NEVER get my services again & i will NEVER recommend them if youre in a rush to get anywhere. There is NO way i should be sitting here for 2 hours and my hair isnt even under the dryer
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Ava Anderson
This is the first time that i have ever been displeased with my hair, My hair didnt come out as straight as before when i went there, I guess it all depends on who you have do your hair, The lady who washed my hair was very kind and did a excellent job, but the woman who straighted my hair... made me very disapointedm, I will be looking for a new place to go to :( I feel like i wasted my money
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Anonymous User
VERY CHEAP & GREAT RESULTS! IT WILL NOT BE YOUR FANCY SALON WITH WATER & COOKIES AVAILABLE...BUT THEY SURE WILL GET THE JOB DONE! ALSO IF YOU ARE A TYPE OF PERSON WHO CANT STAND PEOPLE SPEAKING A DIFFERENT LANGUAGE WHILE YOU ARE AROUND, THEN JUST TO LET YOU KNOW, SPANISH WILL BE THE LANGUAGE THAT THEY WILL BE SPEAKING, BUT IF YOU DONT CARE AND JUST WANT YOUR HAIR DONE, THAN YOU ARE GOOD TO GO!