Address: | 6605 Manatee Ave W, Bradenton, FL 34209, USA |
Phone: | +1 941-896-8833 |
Site: | planetfitness.com |
Rating: | 3.5 |
Working: | 5AM–10PM 5AM–10PM 5AM–10PM 5AM–10PM 5AM–9PM 7AM–7PM 7AM–7PM |
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Antonio Benderez
Absolute rude encounter with manager and his helper working late afternoon during a blood drive in the parking lot. Monday, 8/4/2014 Sorry for the long story, but I felt it deserved a full explanation. My wife and I have been black card members for approximately 3 years in Orlando. We moved to SRQ area a few months ago and have been going to this Bradenton location. I had transferred my location to Bradenton but, my wife was holding out because she didnt care for the long drive to get to this location from Sarasota. She had decided to cancel and was told that she had to do it at the Orlando location in person. This was fine, since we are traveling back and fourth some and still using that location occasionally. So, Orlando PF told her that she needed to give more notice to stop the next payment so, one more payment would come out. This was to be 1 week later. Still, no problem, she gave her notice, and paid for another month. She was told that she could use her membership until August 13th by the Orlando facility and it was confirmed by the Bradenton location. Well on Monday 8/4/2014, She walked in and started signing in the guest area and when the manager checked her out said she could not work out. She tried to speak nicely with them to understand but, the manager and his helper said (3) times, "When you quit, you quit!". As if she couldn’t comprehend what they were saying. They were very rude, and have no business in customer service. I believe the manager may have been experiencing "roid rage". Lol. Well, my wife, the classy person she is, didnt feel like $20 was worth getting upset over so, she thanked them and left. Im canceling my membership ASAP. Thanks to the other kind people of PF, its been fun!
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Chris Hoff
Horrendous customer service. I regrettably signed up for a 30-day membership while on leave following a tour with the military. At the new fiscal year, they automatically began charging my card again monthly. After writing a certified letter explaining the situation (because they will not cancel your membership over the phone), they again canceled my membership but the manager absolutely refused to refund the collective $120+ this gym had errantly charged my card. The manager acted like some sort of telephone tough guy, knowing that his customer was 900 miles away. Steer clear of this establishment. They care more about making a profit, even if it means wrongfully skimming from your wallet, than their customers. If you doubt my review, try canceling your membership and hold on for the ride.
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Ed Ucate
I worked out here while traveling. Ive been to many Planet Fitnesss around the country and wasnt very impressed with this one. The lighting is horrible! There are no windows or skylights. This means that even during the day it feels like youre working out at night. Killed my energy. The building is a huge warehouse. Ive never seen a pf so large. However, the space is a waste. Its so big that they could easily fit all the equipment in half the space. Even the locker rooms are too big. You could probably fit 100 people in the locker room alone. All this being said, the staff was helpful and professional, the facilities were clean, and all the equipment was functional. I wouldnt make this my home gym but it works in a pinch.
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Luz Essex
I absolutely love Planet Fitness Bradenton! I just moved to Tampa and when I went to say good bye I felt as I was saying good bye to my family. The gym equipment is amazing and all their employees are helpful, knowledgeable and very professional. If you go to this gym, make sure you say hi to Dylan because he is AWESOME. I have no other attachments to PF Bradenton, other than being a very satisfied customer. Luz Maria Essex
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Robert John
Lots of equipment but absolutely hate their retarded "no noise" while working out policy. If your pushing yourself hard, a little grunting or hard breathing is LITERALLY natural. Boxers are even trained to exhale hard on muscle contractions. This type of breathing pattern is shown to aid in high intensity, short energy bursts. Plus who the hell cares how someone else breathes while they work out? Its ridiculous.
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joe Gulley
June 2013, In town for my sons wedding. Staff was extreamly accomodating and friendly. One of the largest PFs Ive been in to date around the country. Equipment is spread out and roomy. The only drawback I could have is that they are lacking some of the equipment that is at many of the other PFs that Ive been to.
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Jonathan Saltis
The new manager is horrible. I am shocked that they would hire someone as rude and as poor at customer service as her. I use to recommend this gym, that will not be the case anymore. Sad to see one miserable person ruin a good gym. Hopefully they find someone new quickly!!
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James Roberson
Horrible it looks like a nursing home . The music they play there couldnt get anyone motivated to do one crunch . Felt like a wanted to go to sleep . The crowd there bitches about everything. Dont wast your time find another gym theres plenty for the same price.
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Stephan Warley
Got to be the best value for money ever. $10 for a month while were visiting on vacation. Great facilities (not awesome, but most of the machines we use), clean and friendly staff.
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Amy Butenhoff
Very welcoming and willing to teach. The manager was kind enough to walk thru workouts with me and show me proper techniques. Love the atmosphere!
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Jennifer McCarrick
First gym I have ever felt at home with. Cant wait to go everyday!!! Love the tanning, massage chairs and equipment!!!! Staff are friendly too!
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Mary Curtis
I called to see if they were hiring. A very rude gentlemen said "no," and hung up on me. I will never get a membership here.
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Darrell Bruce
Music (or noise) is way too loud and irritating, and regardless of complaints, owners dictate that it will stay too loud.
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pete costello
Clean, good people. Very helpful in transferring our membership for a few months without additional charges.
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Janice Moore
This is the best gym in Bradenton - its clean, loads of equipment and cheap at only $10 per month - Love it!
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jeff mills
Most of the stationary bikes dont work right. Wifi limited to half the gym. Staff seems to be great
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Rob Duncan
Dark and dingy. Old equipment. This club is not like or equipped like other PF clubs.
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Ziad Yamout
Very well equipped, very well maintained, very well managed and inexpensive
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chance anderson
Great location, only reason not 5 stars cause VIP lounge doesnt exist
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Barry Napiecek
low cost. great selection of equipment. Never crowded. recommend
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Pete Costello
Planet fitness, has what you need, any level, no waiting
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Paul M
Huge facility! Equipment is usually in great shape.
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David Garcia
Great place to workout! Really friendly staff..
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Jayne Browning
New cardio equipment. Great place to work out.
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Keith Link
dated but nice and friendly staff
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Patti Maglio
People are nice