Address: | 4677 118th Ave N, Clearwater, FL 33762, USA |
Phone: | +1 727-231-4520 |
Site: | midwayservices.com |
Rating: | 3.9 |
Working: | Open 24 hours Open 24 hours Open 24 hours Open 24 hours Open 24 hours Open 24 hours Open 24 hours |
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Frances Weiss
Midway literally saved the lives of my family and I. We moved to Florida one year ago and were greeted with Tropical Storm Debbie which destroyed our air conditioning, damaged our doors, our roof and fence. During the storm our dishwasher and garbage disposal also died. We found Midway Services on Angies List as one of the highest quality and dependable contractors in the St. Petersburg area. We called them to our rescue. They came immediately and gave us the highest quality, most dedicated, and trustworthy service weve ever received in any other state. It was then that Mr. Donnie Wolf introduced himself and the rest of his team to complete dedication throughout all repairs. Black mold was found in our air conditioning units and ducts. Mr. Wolf brought in a microbiologist to assist with the diagnostics of the mold and treatment. The mold was caustic and a critical danger to our lungs. Midway brought in another team to clean out the mold throughout our house. Always making us their first priority, the team worked day and night over weeks to make sure we were all safe. At times members of the team sacrificed their own health to assure that we had the best service, the cleanest air to breath, and the safest environment. At all times, every single technician was always respectful, honorable, kind, and trustworthy. They literally became a big part of our family and we will never ever forget all that they did to bring our life back to normalcy. Any time of the day or night they never refused us. We know that God has blessed us when Midway came to our rescue. Our lives have been returned to normal now but Mr. Donnie Wolf and his FANTASTIC TEAM have become a part of our hearts. We will always give Midway our service now and in the future. We just wish there was some way we could thank them for becoming such wonderful friends. Thank You Midway! We love you! The Weiss Family St. Pete Beach, Fl
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Holly Sorensen
Im leaving my original review, because I want you to know how far this company went to make me a happy customer. First, they were concerned enough to contact me about my review. I wish more companies did this! Second, after talking with their manager, they were able to give me a partial discount on the original services. Third, I asked them to come out to give me an estimate on completing the rest of the plumbing work I needed done. When they again came in too high, with a little more discussion, we were able to reach an acceptable (to me) cost for completing the job I wanted done. Fourth, this company has some of the nicest and most competent techs Ive met with almost any company. So, over all, I would recommend this company to anyone, with the caution to not accept the first estimate. I called this company because I had a leak in a hot water line, and they agreed to come out to give me an estimate at no charge. I should have known there was a catch to that. The service tech arrived on time, was friendly and super helpful. He gave me an estimate that I assumed was for the whole length of the pipe. Dont ever assume anything with this company. What I got was a patch of about three feet long change over from galvanized pipe to cpvc. Took him all of about an hour to do the actual repair. Got me financed for the amount of the estimate of $550. Guess you would call me not so smart to go ahead with the repairs. Really! $550 for an hours worth of work. No itemized bill. No way to question the charges. Had they dealt honestly with me (no itemized bill is dishonest in my opinion), I have other repairs that need to be done that I would have had them do. Wont ever deal with them again! These folks are just plain dishonest and out for the money. They got one star, because the tech was very friendly and helpful as far as he could be.
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Debra Kay
I am a single, professional woman (Registered Nurse), and I must say this is the very first time I have been completely taken advantage of. My electric went out completely, my trusted A/C repairman, Brian with Bateman A/C (highly recommend), came out to check a/c and checked breaker box and recognized my main breaker was just about gone. Well, it was and my electric went out completely on a Friday. I was frantic, 2 refrigerators full of food, 2 dogs in the house, no internet, so I used my phone and Midway came up first, fast service was the logo. I called at 8am and was today tech would be out between 9-11, he showed at llam. Long story short, after several calls were made to the "boss", he told me the entire breaker panel would need to replaced, he would work up a quote, several more calls to the "boss". My quote $2800, its about 11:30 am and the temp is rising close to 80, I almost started crying, I pleaded, wasnt there something else he could do. No way, but they offered financing, REALLY! They had me, it was Friday, the weekend coming and the temp rising, so I agreed. They were here until after 6pm and came back on Sat. at llam. After speaking with neighbors and friends, I discovered this very same service averages from $900. to the most expensive I could find was $1600. So plug into your neighbors elec., and shop around, DO NOT USE MIDWAY. I have dedicated most of my life helping and caring for others and to be so blantantly taken advantage of is a crime, this must be what rape feels like. Lesson learned. I have been lucky with most service providers and this will never happen to me again.
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Jack Brawner
I called Midway on Monday morning because my tankless water heater had quit working. They led me to believe they would be sending out a repairman (with possible replacement unit on truck) that afternoon. Instead, they sent a salesman (Bill B) who tried to sell me new water valves, a water softener system, and (eventually) a new tankless water heater. I had to insist that he give me a repair price, so he gave me a repair price that was nearly as much as the replacement price for the least expensive model. The price for the unit was quoted at 105/month for 60 months. I asked how much it was, not how much the payments were, and he said $3795 (inclusive) but that the monthly rate was interest free. I had to point out that $105 * 60 = $6300 and didnt sound interest-free to me. He insisted it was interest free. (Later he said perhaps he meant 36 months) I wanted to get reviews online for the model he suggested, and he kept avoiding the question of the model. "tts a Stiebel" "Which one" "A Steibel-B" "All of these online have numbers -- which one?" "We just call it a B" "I need the number" (Eventually the number turned out to be twelve, and I had to insist he put the model # on the written estimate. There is a reason they were reluctant. I am installing the same model for $1275 with another provider, saving more than $2500.00. (FAST of FL). To top it off, he called the next day and asked which option I was taking. I told him I was going with another company and he very snarkily said "well thanks for calling then." I also paid a $39.00 service call for this privilege.