U-Haul Moving & Storage of Sunset Point / U.s. 19
| Address: | 23917 US Hwy 19 N, Clearwater, FL 33765, USA |
| Phone: | +1 727-796-2132 |
| Site: | uhaul.com |
| Rating: | 3.9 |
| Working: | 7AM–7PM 7AM–7PM 7AM–7PM 7AM–7PM 7AM–8PM 7AM–7PM 9AM–5PM |
Location
Photos 1
Reviews 38
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Jeremy Bankston
Reserved a truck online 4 days in advance for 7am on a Saturday. At 6:40 they called to tell me that they did not have the truck I reserved. After speaking with them the employee at this store said they would not honor the guarantee because it was my fault I reserved a truck they did not have. They did offer me a truck that would not do what I needed at another store, but I would have to pay the extra mileage. I spoke to a regional representative who stated that the guarantee was not valid because an online reservation does not count. I have to actually speak to the store to actually schedule the rental. What purpose does an online reservation system serve if not to make a reservation? The store employee was dismissive and told me he did not have time to argue with me. He also said I should not have reserved a rental online if I wanted the truck on time.
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Drew M
This is the second time I have rented a vehicle tow dolly from the Clearwater U-Haul in two years. The first time was May 2014 and then again yesterday 3/17/2016. As I arrived at the store there was a customer who just pulled in and was returning a trailer and there was a another customer who was buying some boxes inside the store. At that point in time I thought it may take a while but to my surprise I was very pleased with how quickly they expedited everything and had me out of there with all the paperwork signed and the trailer hooked up in under 20 minutes. The young lady inside the store was very friendly and knows her job well. The gentleman out back was also very friendly and had the trailer hooked up quickly and properly and had me on my way. Overall I was very pleased with level of service I received.
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Ronald Beadenkopf
Had a good experience with these folks. Over the last few years I have used them for quite a few random things. They installed the hitch on my Toyota Avalon for my bike rack. Solid as a rock. Recently I rented a trailer for a work-related project. When I got there and found out I needed a light kit and they couldnt rent the trailer without a light kit on my car, they refunded the full amount no questions asked. Good customer service.
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Linzy Reinders
Made an appointment over the phone, showed up and they had no idea I had an appointment and said there wasnt anyone working today who could install a hitch on my car. They blamed it on the call center and said they often make appointments without notifying the store. Seems like its a reoccurring issue for them. Called the call center to let them know about the issue and they didnt do anything about it. Im going somewhere else.
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Larry Cohen
My family has rented moving trucks, purchased storage supplies, and had trailer hitches installed at this location over the years, and have always had great service. Ive got to tow an antique auto to Atlanta soon, and wouldnt consider going anywhere else to rent a tow trailer, unless they tell me they dont have what I need
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Rei Naldo
Employee Joshua Jackson worse attitude.. It was 40 minutes till closing my patents walked in after me and he didnt know they were with me so he began to complain about how " i hate how these stupid people decide to show up at the last minute" as a manager in retain i would honestly write him up on a final
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Arvin a
Was looking for propane all over the place and decided to check out this place. The guy said I was lucky as they just received shipment of propane. He also gave me a little education about propane tanks expering "up to code" by gov standards which I did not know. Thanks for the refill and education!
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pura vida mike
Walk in there and the person helping us was rude sarcastic !! I was going to ask for manager until I seen on his tag it said owner !! Costumer I Should be number 1 We dont know how is your day and we dont care ! We just was the best service your business offer !! No need for sarcastic opinion !
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Jeanette Rice
Called the office and was able to reserve and pick up a van in 30 minutes. Quick and easy process. Van only had 1500 miles on it with all the bells and whistles. Drop off was even easier - checked out right in the driveway. Would definitely use again.
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Shelly Gregory
Great rental trucks available! I received a new 2016 for a 1000 mile trip, it did great maintenance wise & on gas! Plus they now offer free roadside assistance with your rentals!
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Jaqueline Coons
The owner was incredible. He went above and beyond helping me to resolve my hitch issues. I would recommend to everybody. Thank you Robert!!!
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Jesus Santos
Ive bought and rented from this location and they seem to always have what ya need and know how to get things done
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Anonymous User
I had some confusion on my part when renting a trailer. Tracey was more than helpful and accomodating. Thank you!!
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Pete Ward
Easy online registration, easy in, quick hookup, good equipment, friendly staff, quick drop off and checkout
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Jonny Burnette
Not very helpful. I had to go back and forth between two stores to finally get the job done.
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Alex Troy
straight up lied to me in a recorded phone call and extorted money from me on the day of my move.
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Chan Bliss
Rented from Sunset Point several times and each time they have been helpful and informative.
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cristina r
The manager, Renee, and Brian were very nice! They were very professional and helpful! :)
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Alisa Coats
They didnt have the size truck I needed, but gave me the next size up at the lower place.
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Jonathan Mora
El servicio es excelente
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Robert Elderr
Below average pace, helpful staff good prices otherwise well organized
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Dan Penning
Very friendly staff. Highly recommended over the whitney rd location.
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Joyce White
Fast service. I sat down, and had a vehicle in ten minutes.
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debbie wicks
Quick and efficient checkout and check in for rentals.
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Marteen Lewis
The customer service at this location is AMAZING!
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RevMovers
Very good service. treat customers like family.
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Josette C
Great place to get your propane tanks refilled
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Tomek P
Friendly staff. Mounted my hitch as promised
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Robin Mulder
very professional, quick and friendly
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Tia Potter
Always over priced, but useful
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Luiza Catia Magnago
Very good customer service.
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Jose Rosario
They like to rip people off
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Kenneth Korcak
Storage sheds over priced.
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Keith Venable
Staff was really helpful
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Michael Molinario
Theyre a helpful crew.
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Elizabeth Valencia
I like there trucks.
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jacques gendrot
Very friendly
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Timothy Sparks
ok