Address: | 5874 S Flamingo Rd, Cooper City, FL 33330, USA |
Phone: | +1 954-434-6244 |
Site: | orangetheoryfitness.com |
Rating: | 4.7 |
Working: | 4:30AM–9:30PM 4:30AM–9:30PM 4:30AM–9:30PM 4:30AM–9:30PM 4:30AM–9:30PM 5:30AM–1:30PM 5:30AM–2PM |
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Stephanie Garcia
I usually go to the cooper city location but today they truly disappointed me. Its a Saturday morning at 6am and I had to head back home all because of someone elses error. I called 2 days in advance to schedule a class for today for my boyfriend and me to then come and find out that whoever I spoke to never scheduled us. I called on the way and the girl I spoke to mentioned how she didnt see either of us on the list for todays class. She didnt even see a profile for my boyfriend who was trying out a session for the first time. As she got his info over the phone, he was told he could not attend this location due to his address and would be charged $25 for the class. Honestly, this was ridiculous. Not only were we not scheduled ALTHOUGH I called in advance to specifically be able to work out Saturday morning and none of this was our problem, they told us they couldnt do anything for us. When I called 2 days before and spoke to someone (which obviously needs some serious training in customer service) I thought I had successfully scheduled my class (she confirmed it) and asked what would a new person would need to try out a free session? And all she said was have him call and book the class. Never were we asked what the persons address was, we would have scheduled near his home studio to avoid this dilemma. Now we are stuck with no class since we called the location near him to see if we could get booked and they were full. So although none of this was our fault, no one even tried to assist us-all we got was an "Im sorry, its policy" well if this is such a strict policy you might want to train your staff better to avoid making lose peoples time this way. Thanks a lot cooper city OT for your awesome customer service skills...
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Richard Woolf
At age 70, I seem to be the old-timer in my classes. Signing up for OTF is one of the best moves I have made. As a result of the enthusiasm and high caliber of the dedicated trainers and the wonderful fitness program they deliver, my physical condition has improved dramatically, I have lost weight, and I feel great...both physically and mentally. Sure, it takes some hard work, but the rewards are amazing! OTF has done an outstanding job, and I am a very fortunate beneficiary.
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Rebecca Avshalom
I love Orange Theory Cooper City. The staff is friendly and helpful. They help answer any questions you have about the services they provide. They always smile and greet you by name upon arrival to the studio. You become a part of the OTF family very quickly. The coaches are amazing (my two favs are Lydia and Tristan) I have limitations and they are always there to help me with options. I am never afraid to ask for something. The studio is always clean and organized.
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jacki killiany
Love the workouts, the staff and trainers. Not a bad word do I have for my orange theory experience. Anyone looking to get back in shape really needs to attend their classes. No, its not easy, but results are well worth the effort. Trainers know their stuff, like having your own personal trainer without the high cost of one. Plus, its not a fashion show type of place, all shapes and sizes and ages. They make you feel welcome, and happy you did the workout after!
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Josh Gordon
Everything about my experience at The Coop has been amazing... The workout itself is great - accessible to all levels of fitness and designed for maximum efficiency. That said, the best part for me is the staff. Everybody from the front desk to the brilliant and motivational trainers has been perfect. Thanks to people like Hawk, Madison, Dulcie, Tristan, and Lydia, Im loving exercise and fitness for the first time in my life!
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Jessica Walcott
It holds me accountable (signing up for classes). Im motivated in a group setting. The performance summary is so impactful and rewarding. The coaches; specifically Lydia, Hawk and Tristan. I really feel that they care about my success and were in it together. Easy to follow their instructions. Theyre patient. Make class fun! And, the playlist is bangin!
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Roland Deschain
First of all, the trainers are GREAT! The only issue was that the manager, Erica, was surprisingly very rude the way she handled an issue. People in a position of management should know that they are there to help the customer in a friendly way, but she had a terrible attitude and spoke to me very disrespectfully. I no longer go there because of her.
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Melissa Llera
I love my trainers at The Coop - they are always challenging me to get better and stronger with every workout. The staff also makes me feel like I am at home and like I am part of the family. I love my OTF - I have 3 locations closer to my home I could go to but no other OTF compares to Cooper City!
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Labrador Coco Chanel Gonzalez
Positive outlook on life that motivates you even when life is a struggle. I thank every staff member at Cooper City for their smiles and support. Workouts are not easy, but they push me to remember that helping others throughout the day starts first with helping myself first! Love you guys! Marta
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Indy Garcia
Staff is very nice and attentive. The trainers are great and keep you motivated. Hawk and Madison are 100% on point with their workouts. No time for the nonsense. The heart rate monitors mess up sometimes but that doesnt mean you wont feel the burn. Great and different workouts everyday.
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Sarah Flavien
I love Orange theory Cooper city! Whether youre looking to lose weight, build muscle, or just tone up a bit this is the place to start! Great atmosphere, people, and the best one hour, full body exercise around! If you havent been please stop by for your first complimentary class!
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Jessica Unzaga
Awesome workouts that keep you moving the entire 60 minutes! I definitely get a much better workout than if I were to go to a regular gym and go at my own pace. If heart rate monitoring isnt your thing, you can still get a great workout. Try a class with Lydia ASAP!
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Sarah Alli
I love this place! They keep you moving for the full 60 minutes. The trainers are awesome, totally dedicated in working you out to the best of your ability. The trainers treat you like friends, rather than clients. You will walk out satisfied each time.
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Michael Teeto
Nothing but LOVE for my OTF COOP Family!! Amazing environment, amazing staff, and an even better workout that comes with results!! Its something that all ages, shapes, and sizes could do for their fitness routine and feel GREAT about it!
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Laurel butmankiewicz
I love it here. Ive been a member for 3 years and I dont see myself quitting. The trainers have been very helpful and encouraging as I have been slowly bouncing back from an injury for the past 2 years.
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Gabriel Pinedo
Ive been to multiple Orange Theories, and this studio is by far the best. The trainers really motivate you to do your best and genuinely care about you becoming better. The staff is top notch.
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Norma Rodriguez
Energetic, quick and Best focused exercise you will ever receive. Splats are the best way to describe killing the fat cells like a mosquito right off your body-SPLAT!!!!
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Johnny Guimaraes
Trainers are great - shout out to Madison, Lydia, Hawk and Tristan! And the facility is also great. The workouts are well planned and challenging.
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Maria Nunez
Amazing workout!!! The Coaches: Madison, Tristan, Hawk and Dulcie are Amazing!!! The entire Staff especially Erika Great Customer Service!!!!