Address: | 15 Robinwood Dr SW, Fort Walton Beach, FL 32548, USA |
Phone: | +1 850-243-2258 |
Site: | holmesautorepair.net |
Rating: | 4.2 |
Working: | 8AM–5PM 8AM–5PM 8AM–5PM 8AM–5PM 8AM–5PM Closed Closed |
LY
Lysette Florida
After many years of service, and several referrals of friends and family, I must say Im very surprised to find out what happened to a vehicle I entrusted to Holmes Auto. My Mitsubishi Montero Sport 01 needed a transmission. I was told that no used or refurbished transmission was available with the contacts this shop had in Florida, Alabama, or Mississippi. They told me the salvage yard offered them $500 for the vechicle. I signed over the title and accepted the $500 and began the search for a new vehicle. Many months later, I saw my Mitsubishi being driven on local roads. Upon calling the shop for an explanation, I was told that salvage prices had dropped and they only offered $300 to the shop for the vehicle, so they opted to keep it. They then located a transmission, did the repair work, and the OWNERS DAUGHTER is now in possession of the vehicle. I was never contacted and offered the option to pay for the work and take back the vehicle. Many, many years of being a loyal customer, referring several family members and friends. I will never do business with Holmes Auto again, and will not refer anyone looking for automotive service.
JI
Jim Madaris
Mike Holmes and the crew at Holmes Auto Repair are simply the BEST! It is one of the few places I feel comfortable just dropping my cars off and describing the symptoms, without getting detailed estimates; I know Holmes will do only the repairs needed, with superb quality, for the best possible price. And the very few times something is beyond the shops capability, theyll let you know honestly--and give you a great referral! Having lived all over the USA, Holmes is my favorite auto repair shop, period.
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C Pratte
We took our Travel Trailer to Holmes Auto Repair to have them look at our bent axle. They let us know that our second axle was also slightly bent. Mike the shop manager made phone calls and did the research we needed to make an informed decision on what to do next. Mikes information and advise was clear and VERY cost effective! Never once were we offered goods we did not need. THIS IS A GEM OF AN AUTO REPAIR SHOP! OUTSTANDING customer support. Do not hesitate!
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Anonymous User
I have been a customer of Holmes Auto Repair since I used to take my Volkswagon to Jesse, (Mikes Dad), on Beal street back in the early 60s and since then to Mike on Robinwood Street. I usually perform all of my own maintenance but when I need help Holmes Auto Repair is the only shop that I trust to work on my vehicles. Over the many years I have found them to be completely honest and trustworthy and would highly reccomend them for all your vehicle needs.
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J Stuart Wells
I simply needed a fuse replaced as I am not young or nimble enough to be able to do it myself. I asked if they could do it and they sent a man out to do it. When I attempted to pay them for it they said there was no charge. I want to commend them for a very positive experience. I would gladly recommend them to anyone. Give them a try. I know it wont be free but I bet that they will do a great job.
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Joseph Son
I normally dont leave any reviews of any kind or anywhere but I just got my car back from this and Im very pleased. It was my first time having my car fixed there and they were able to fix a problem that a couple big named shops couldnt figure out. Excellent customer service, fair priced, and a good warranty. I couldnt ask for anything more.
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Crystal Robbins
The customer service here was above and beyond amazing! They gave me a detailed report of what was good and needed work on my truck and even talked to me about what was a priority and what could wait a bit. Im very impressed with how they do business. They will be my go to mechanic.
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Crystal Bullard
These guys fixed my sons truck and had it back to us in 2 days. They were very friendly and non-intimidating. This is a place I definitely recommend if you are a female and dont want the hassle of other high priced shops.
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Dirty Beauty
We were traveling and needed our car repaired, Holmes fixed our car the SAME DAY and we drove home safely! Fair price, EXCELLENT customer service 2 YEAR WARRANTY! They were so kind to us! HIGHLY RECOMMEND!
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Anonymous User
Great shop!!! You can really trust them not to sell you something you dont need. Friendly too.
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Sherri Bigot
Great service and top mechanics and friendly staff.