OfficeMax
| Address: | 2434 US-90, Lake City, FL 32055, USA |
| Phone: | +1 386-752-7830 |
| Site: | officedepot.com |
| Rating: | 3.5 |
| Working: | 8AM–9PM 8AM–9PM 8AM–9PM 8AM–9PM 8AM–9PM 9AM–8PM 10AM–6PM |
Location
Photos 26
Reviews 49
A
Anonymous User
Horrible customer service and their only concern is their numbers as in assurance policys and perks numbers. They do not care about the end consumer just as long as they obtain their bonuses. The associates that work there for the most part have little knowledge of most products they sell and will blatantly lie to obtain a sale. Walking into the store is like walking on to a used car lot you will be immediately approached by 5 hellos and a how can we help you today with fake smiles and dirty tricks. And when you do need help you will come to find that no one is able to answer your questions or no one is around to help you due to under-staffing. When you go to checkout there can honestly be 4 associates within the immediate area doing nothing with only one cashier and a long line. I would also like to highlight that the assurance plans are just scams its just a way to increase revenue if you laptop dies in a year they are not having anything to do with it. That being said taking you business anywhere else would suit your needs better.
SH
Shane Ward
The product I normally get for my business packaging is hit or miss I have asked the staff about ordering habits and how we could avoid the problem but they have no idea how it works. I have also been standing in a long line before with one cashier while just a fe feet away a group of employees including management have been engaged in a personal conversation even after the phone was continually ringing they did not break the cashier ended up answering the phone while she was waiting on the customer. Store is clean and there is a lot of staff but that is about all.
ME
meauho J Andrade
Small. Staff is overly helpful. I know some people like that, and Im sure that someone in management thinks its a good idea, but I really dont need to be asked if I need help every other aisle. All that said: its much better than the Office Max I went into in Gainesville. Despite Lake City being a smaller city, the store was cleaner, the shelves actually had product for sale on them, and it carries standard office supplies you would expect to find (like paperclips)
MO
Monica Tannehill
This is the case every time I go in there. I see a line of people at the printing desk waiting and waiting. One staff working the printing desk. All of the do-it-yourself printers are in need of paper or ink but the one single staff working the desk doesnt have time to do anything about it. While over at the computer repair theres 2 to 5 people sitting around leaning against counters and doing nothing. Go figure.
CA
Carmen Brown
The employees went above and beyond helping customers at the Lake City, Florida store. It was storming outside and one young man got an umbrella to help a customer load her purchased item as well as helping the woman get to her vehicle safely.
RA
Raymond Eubanks
Prices tend to be high. Friendly staff but small selection of office goods. Most items can be bought from Walmart for a lot cheaper. Good parking lot size but in bad shape so drive carefully.
SH
Shelley Young
Called to get info about a new laptop. The person who answered the phone was too busy to help or just didnt want to. I will be going to Gainesville to do business from now on.
KE
Kelli Wright
I like this place they greet ya when you come in an very helpful. The service was fantastic an theres plenty of everything ..Your in an out an on to the next errand..
DR
Dr. Ron Natale
My son had to return a product via FedEx and the clerk was pleasant and helpful. His first experience was a good one and he feels confident using their services.
LA
Larry Peteet
Great Store, Friendly Staff and Usually Not Too Busy! Had some custom work done here and they were very helpful as well as accommodating to my needs!
JA
Jack reed
Service ok, departments could use more training in the copy center. Also stock items need to be reordered when out.
HO
Howsik2sik Gaming
The worst customer service and Management!!!! Forbidden to go 15 min before closing they will treat you even worse!
ST
Steffy Raven Wood
This store has amazing employees! Very helpful and knowledgeable, with what needed to be done for our benefit
AL
Alan Cook
Carried a 47lb box in, just to find out this was the only office store Ive ever been in, that doesnt take UPS.
ST
Steve Cronin
On the best day its hard to find someone there to help you on the worst day it takes for ever get checked out
JA
Janice Garland
Friendly helpful staff. Ink cartridges have high mark up on them compared to manufacturers site!
KE
Kelly Bevington
Get what you need! Prices arent very competitive but only place in town for all office needs!
MA
Maria Hoskins
Enjoying quality time with my family at Dennys where a cup of coffee is never half empty. .!!
BU
Buddy Harris
Thanks to Tonya for out standing customer service and you should give her a raise
SH
Sheri Riddle
Like most office supply stores, except they have very friendly and helpful staff.
SA
Sandy Hannah
Store ok but higher prices then Walmart. Great for office needs. Not busy at all.
RO
Robert Dawson
Many products to pick from. Associates were very knowledgeable and helpful.
RO
Rosemarie W
Tonya was very friendly and helpful in assisting us in selecting a printer.
BI
Billie Stiyer
Found the store very clean and organized,,staff was friendly and helpful
MA
Malcolm Pepper
I always get wonderful service ever time I visit there business center.
BR
Brenda Terry
Customer service was wonderful and everyone was very helpful....
BR
Brian Bruenger
Most of the time the staff is pretty friendly and knowledgeable.
BE
Beverly Herget
Wish they had more employees at the copy area. Its always busy
KY
Kyle Hunter
Not much help in the store and doesnt carry a large selection.
VI
Virginia Olsen
Great selection. Employees nor very outgoing or friendly.
D
D Bax
Good selection of office supplies, some a little pricey
ER
Erica Heath
Not enough people working. Its very hard to find help.
DA
Dale Young
Big box store with a home town feel. Nice employees.
JO
Jorge A. Delgado
Hit and miss some times no ink for printer.
RY
Ryan D
Nice clean well kept up office Max
RO
Ronald Cheatham
Keep losing my rewards, not good!!!
MA
Margaret Merritt
Wonderful staff. Very helpful
GU
guy tile
Customer service can be spotty.
MA
Marionette Wallace
It has everything I need.
FO
Foto Guy
Helpful printing staff.
RI
Ricky Kade
Very helpful employees
WA
Wayne Davis
All your office needs.
SH
Shannon Brennan
Friendly very helpful
DE
Dennis Newsome
Good printing options
DA
Dale McCarthy
Helpful employees
KA
Karen Longest
Very satisfied.
KA
Karen Chapin
Lots of choices
MR
Mrs Michael
Great service
SA
Sandra Boone
Good service
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