Quality Care Automotive Center

Address:	1915 Collier Pkwy, Lutz, FL 33549, USA
Phone:	+1 813-909-4030
Site:	qualitycareautocenter.com
Rating:	4.5
Working:	7:30AM–5:30PM 7:30AM–5:30PM 7:30AM–5:30PM 7:30AM–5:30PM 7:30AM–5:30PM 8AM–5PM Closed

Location

Photos 9

Reviews 11

Kenneth Dunham

I thoroughly enjoyed my experience here. Tracy was on point with the scheduling and the length of time required for my service. Tracy and the technicians kept me updated, and were willing to answer any questions I had during the service process. Its a NAPA shop folks! Just as good as OEM, but a bit less out of pocket. Save yourself the aggravation of franchise shops and feel like a real person by getting your service here! Found my home away from home for my truck... Great to have had an awesome first experience with you guys. Update: Jeff and his team have always been helpful, and very polite. Jeff has seen several of my familys cars through, and Im very satisfied with his work. Ive had work performed by other shops, and it doesnt quite compare. I appreciate their time and feel I have received exceptional service at a fair price. I do not hesitate seeking their assistance with any issues Im not willing to tackle myself.

Dennis Wojo

My car was already a little dirty but the mechanics that pushed it into their garage cared less about scratching my bumper all up. All the grime and oil they left with those fresh scratches were extremely obvious. Since I dont have full coverage on auto insurance, Im at a loss with damage done to my car. Its not even worth the hassle of taking them to small claims court and wasting my time. Sure they replaced my fuel pump and my car runs better. They didnt bother to put the part they replaced in my trunk that I requested. So I could verify that they actually replaced it. You would think a place that charges a $70 diagnostic (free from Auto Zone) from reading the check engine light, would also reset the check engine light that came on in the first place after replacing your part....um nope. I would of overlooked all of this if they hadnt scratched my bumper all over and wiped the grime and oil off from pushing it in.

Jessica Reyna

WOW!!! We brought our Dodge here for a tire replacement because we saw they had Kuhmo tires and had good reviews. I called a few other places, and while they were not the very least expensive, although up to $300 less than others, they were the most accommodating of my demanding and busy schedule. I travel all over FL for my job, and I desperately needed an alignment as my last one shakes my steering column so bad it thinks Im running or biking on a smart watch. I got both the alignment and the outstanding, quiet, good road wear, excellent on dry and rainy roads Ive been looking for. My alignment is so perfect that between that and the tires I literally have to constantly set my cruise because of the smooth, silent, perfect handling of my Journey.

Matthew Stefanick

This place is an old school car repair shop. The door to the back is open so you can hear the mechanics dropping F-bombs and smell their ciggarette smoke. The phone up front is ringing off the hook. The gal that sits at the desk is on the ball and knows whats going on but when she steps away it gets a little interesting. They get you in and out in a fairly good amount of time. Their prices are fair and the work is good. Also they definitely know what theyre doing as far as repair and maintenance. If you need a polished shop with a name brand over the door and squeaky clean mechanics, you probably dont want to pull your car in here. If you dont care what your grease monkey looks like and you dont mind a little "shop talk" then I recommend this joint.

Stacey Jones

These guys are FANTASTIC! As a female that knows very little about vehicles I always feel vulnerable of the ability to be taken advantage of; however, these guys are very honest and go out of their way to accommodate me. The manager Jeff is just awesome! He takes his time to address any questions or concerns that I have and often times takes my vehicle as a walk in for oil changes, even when they are very busy. Thank you so much guys for all you do. I appreciate and am ever grateful that I have found a truly honest mechanic. I will refer this company to everyone I know and realize your hard work and honesty does not go unnoticed or unappreciated.

Cody Murphy

They did a great job. There was one small issue (back breaks began making a lot of noise when coming to a stop) after they completed replacing the front hub assemblies in my car and some other maintenance items. I took it in and they ended up replacing both back drum breaks for free since the issue began after they conducted a rear break inspection. I dont fault anyone for a small issue arising like the break noise and they did a stellar job addressing my concerns and doing the right thing. Highly recommend them to anyone looking for automotive repair.

Marc Ardizzone

I moved to Land O Lakes 4 years ago and was referred here by a friend. They have taken excellent care of me and my vehicles (Acura TL and Nissan Murano). They are very communicative and diligent with issues. I never feel like they are trying to sell me things I dont need, and they are honest about what issues need to be addressed immediately versus what can wait. I have first hand experience that they stand behind their work. I would highly recommend Dustin and the whole crew at Quality Care Automotive!

Danielle Kilgore

After having the worst experience with the tow company, Quality Care Automotive Center was finally able to work on my car. They were very fast, efficient and couldnt have been nicer. After having such a hellish time with the tow company misplacing the key to my car and the problem with my car being the dealerships fault it was so nice to have someone treat like a human being and with respect. I recommend everyone to Quality Care. I always have a good experience with them.

Anonymous User

I have used them for several years. The last few times I have taken my car there, the customer service has not been the same. I love the location and know they do a good job, but I just wish they would be a little more helpful and organized when it comes to their customer service...they say they will call me back once they get a price quote on the part, but they dont. I have to call them. I cant really count on them and they dont really act they want my business.

Anonymous User

I needed to bring my car in for some work and I was on a short schedule. They told me to come in in 1 hour and they would look at it right away. The whole experience was great from the professionalism they worked with to the courtesy they showed me as a customer! I was in-and-out in just over a 1/2 an hour. Try getting that at a dealership!! Great service and good pricing. Ill go back to these guys next time I need anything done with my vehicle.

Jimbob Loftus

I had car trouble on my way to work. I managed to get it to them around noon. They checked it out, found the problem, ordered the part and had it fixed before closing time. Its very difficult for me to be without my van because I can only drive with handcontrols. they had it back to me the same day, price was reasonble. Always friendly, having your car fixed is never cheap but they have always been honest and reasonable.