MODERN RTA CABINETS

Reviews 3

K

k k

Why I would not recommend modernrtacabinets I placed my order with Patrick. At this time he was helpful and responsive. Then the nightmare started. They did not send much of the order despite invoicing and charging me. Excuses used - I am sick, my friend died, a machine was broken. They even attempted to double invoice and charge me (I kept copies of the emails and forwarded them to the credit card company as they opened an investigation). They have sent bits and pieces of the order but over 4 months later they have yet to complete the order. As to the quality, their doors were not even properly sized to fit the cabinets ordered and improper hardware and screws were sent. These cabinets were the standard sizes they offer on the website, not custom. My contractor even provided them with proper measurements of the doors twice. Neither time were doors sent that matched the measurements. My contractor couldnt believe they wouldnt be familiar with their own product and know what proper door measurements should be on the cabinets let alone not being able to send doors that matched the measurements they asked for and were provided ( have emails showing measurements and pics showing what was sent clearly does not match). I am now going to have to redo my kitchen again with a reputable company and will be moving forward with litigation against them under "inexcusable compensatable delays" caused by this vendor. As I am preparing to bring claim we have found this seems to be a common occurrence with this vendor. Sean P (from Ca) initially gave a 1 star review on Yelp for missing items and ripoffreport has multiple case numbers 1331725 and 1330226 where others have stated about their similar experiences.

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Abi Diaz

Despite reading low reviews of Modern RTA Cabinets, I decided to go ahead anyway and buy from them for a several reasons. First, they are the ONLY online rta cabin manufacturer to have the modern styles and cabinet selection (one of the only ones to offer a microwave cabinet) I wanted. Secondly, their prices are lower or very competitive with other online rta sellers. 3rd - quality of cabinets and 4th, when I called, they were the ONLY ones that called me back after leaving a message the first time. Patrick Sr and Jr were outstanding in helping me with my overall design ( a free service!!!) and answered EVERY email or call every time I had questions. My cabinets look amazing! I get so many compliments on the unique style. They even custom made a blind corner pantry and a couple custom sized doors for me that werent even listed as available on their website. I know there are bad reviews for this company and Im not arguing their experience but something must have changed for the better. I highly recommend them for their products and customer service without hesitation.

OL

Olivia Miller

Very good product - had to get in touch with them but nice cabinets

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