Address: | 1746 Miami Gardens Dr, Miami, FL 33179, USA |
Phone: | +1 786-428-0477 |
Rating: | 4.2 |
Working: | 10AM–6PM 9:30AM–7:30PM 9:30AM–7:30PM 9:30AM–7:30PM 9:30AM–7:30PM 9:30AM–7:30PM 11AM–5PM |
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Natacha Almeida Perez
This is by far the worst nail salon I have been to. I came in to do a simple gel nail polish manicure. The young lady who did it was very nice but did not know what she was doing. I had to correct her a few times on the process of polishing with gel. As I go to pay I notice a few of nails are missing polish at the end of nails. I speak to the owner Benji and he corrects the nails and was professional. It hasnt even been a week and my gel polish is peeling off. I went back to the shop and the owner Benji was on a cruise as stated by the receptionist but his "co-manager" was there and remembered me as he sits next to him. He took pictures of my nails and told me that he could not fix my one nail because he had 6 ppl waiting and it wouldnt be fair since I wasnt paying. I had to correct him and remind him that I did pay full price for my polish that was falling apart after 6 days. I made it clear I had an interview on Monday and couldnt go with nails looking like this. He was very abrupt and told me to come back after the shop was closed or I could come back on Mon or Tues and "see what we can do". It was very clear I was coming off duty in my nursing scrubs and I told him I do not live close where I can waste my gas and time to return to get my nails fixed. This so called manager was EXTREMELY RUDE, did not have an ounce of customer service and was ill mannered towards me as a customer. I was referred by a friend and I will never come back to this unprofessional establishment. All I wanted was my thumb fixed where the polish was peeling the most, but thats too much to ask for after a poor job done by them. As I was walking out I heard this so called manager mocking me in front of other customers stating "remember her face"... A complete unprofessional environment. DO NOT even attempt to get your nails done here, especially after talking to a few coworkers who stated that they as well had bad experiences there.
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nicole BH
If I can rate this place 0 stars I would horriable horriable experience I made an appointment for me my mother and sister for 6pm we come in my mother was accepted first her technician injured her twice my mother is a diabetic and told the technicaian to be careful My sister and I sat and I waited i went over to the girl Alex at the front desk and asked her how much longer do I have to wait its already 6:15 she said with a nasty attitude you have to wait so I told her that I made an appointment and she said you just have to wait, after that my sister was accepted by another technician I waited another 10 minutes and went liver to attitude Alex and asked her again ahe said you have to wait so I asked her then why did I make an appointment ? There are two Technicians roaming around doing nothing she said have a seat and someone will be with you soon I got upset and called my husband to come pick me up time being my mother went to wash her hands as instructed by her techniacian my mother came back and waited for her technician 10 minutes her technician went to the back room and stayed there then she sends attitude Alex to tell my sisters technician that she doesnt want to do my mothers nails for no REASON then the lady doing my sisters nails which claims shes the "owner" suddenly flipped and decided not to do her nails either my sister walked out with foils on her nails that soak off the gel polish. This place is disgusting I dont recommend this place to ANYONE!!!! Stay away seriously !
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Kyara Walters
I went there the day before my prom and mind you this is the first time Im ever getting my nails done. I got there I was greeted nicely and this lady did my pedicure that was absolutely perfect. Then I went to get my acrylic nails done. This guy didnt even do them right I wanted coffin nails and he didnt shaped them right and the paint job was sloppy and I wanted to put matte on it so he did after it dried the white paint started to look yellow and i dont know if thats what happens with white polish but it dont not look good for prom at all. I also went to go get my eyebrows done and he messed up a little but you couldnt really tell and my eyebrows still look amazing. So really the only thing I didnt like about my visit here was its acrylic nails job. I will be going somewhere else for that but I will always get my eyebrows and pedicures done here becuz it is beyond amazing. However the acrylic nails job just wasnt cutting it for me especially since it was my first time getting my nails done and I wanted it to be perfect.
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Mila G
The salon is beautiful. But My experience there was really horrible. I got my fullset acrylic done and 2 of my nails did not have the top coat. In one week my nails started to come off. The first time I went there i got a gel Manicure and pedicure.the pedicure was nice but the manicures polish was seperating so it looked really bad. When you walk back in to change anything so you can be satisfied the manager Benji is rude with an attitude. Please dont expect anything from him. I kept giving them a chance to redeem themselves but i was left dissappointed accept when John abd Joy did my Nails. John is an Amazing Nail Tech there and hes really sweet he will make sure that you are happy i give him personally a 20 star. Joy is awesome too she does pedicures great! And she wants you to leave happy.
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Anonymous User
I think this is a great place to do nails. they are very nice. I had a guy but i forgot his name. he did my nails for my birthday and they were very cute. i chose purple and neon green. i didnt know what style to do because my mother didnt approve of any of the styles i wanted. Then he came a nice and simple design that we (my mother and i) agreed on. A month later they were still in good shape, i went to change the colors. In general they are very good and i would recommend them to anyone.
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maneca colquitt
The girl that did my pointed tip nails was on the phone the whole time she was doing a terrible job on my nails! The girl at the front desk hates her life and is so unnecessary. There were 3 other people in the shop at the same time who had problems not including my problem with my crooked nails. I wanted to like this place because it looks nice and professional but this is hands down the worst full set Ive ever had! Dont waste your money here.
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Me Me
The guy with the sleeve tattoo rushed and did my nails and in two days they started coming off. While i was there I overheard another customer complaining that her nails had come off in two days while they were being dismissive to her telling her that would have to recharge her. This place aesthetically looks beautiful only if the employees embodied the same attitude. Im going back to Anthony Vince or Venetian. BOOOOOO!