Address: | 1089 A1A Beach Blvd, St Augustine, FL 32080, USA |
Phone: | +1 904-461-9552 |
Site: | getpanache.com |
Rating: | 4.5 |
Working: | 12–8PM 9AM–8PM 9AM–8PM 9AM–8PM 9AM–8PM 9AM–7PM Closed |
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Pritty Laydee
Response to owner: There are no future appointments scheduled... Mix up maybe? - *Pritty_laydee_Amie* .................................................................... Original message: Discriminatory place. Wish I could give zero stars. I had my first experience here about a few weeks ago. I sat in the waiting room for almost twenty-five minutes after arriving for my appointment for a trim. Before the stylist even saw me, she sent another stylist out just to tell me that she doesnt do African-American hair. I told the "messenger" stylist to let her know that my hair is flat ironed/straightened (not beautifully kinky as she assumed based on my ethnicity, although I am natural), and she did. Its almost as if she asked the messenger stylist "is she black?" or something (as if it matters)... When the messenger stylist returned, she told me to come on back to have my hair trimmed (yes the flat ironed, straightened version of my hair, not the kinky version). Ummm.. What? Oh so now its okay? And the entire time she trimmed my hair, I sensed so much attitude and resentment for absolutely NO reason at all when SHE was the one being rude.. Like get over yourself... In my opinion, it would have been so much easier to not be lazy and just come out to take a look at my hair yourself rather than send someone else to tell me that you do not do "African-American hair" (whatever that means), which by the way comes in MANY different textures, not just one, and then basically just wanted to send me on my merry way. All of this could have been easily avoided and handled differently if only the stylist had a true passion for actually doing her job. In this day and age.. and country, Ive never heard of any particular "race only" business.......... I can see if I had dreads or really tight curls. But even then, the correct statement should be: "I do not specialize in or know how to do/work with dreads or tightly curled hair", not "African-American" hair... Because not all "African-Americans" have dreads or tightly curled hair of course............... But anyways, why be a stylist if you refuse to learn and appreciate the craft of doing all hair types? First time in my life that this has happened actually... Felt very unwelcoming and awkward... Who knows maybe that was the whole point of the whole thing.... Either way, I do not see myself returning and if I do, that discriminating stylist will not be touching my hair ever again. Maybe they have a stylist who specializes in "African-American" hair in a separate section of the salon somewhere......... So basically, to sum it up, I went in for a trim, basically got told I couldnt get my hair trimmed because I have African-American hair, but then I got my hair trimmed anyway with a little unnecessary attitude included in the services... Ummm.. Wow... Makes absolutely no sense. This is beyond bizarre and ridiculous. Thats all I can say. Never again...
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Sufia K
Decent for hair, absolutely terrible for everything else. My sister came here for some face waxing a few days before her wedding. They double-dipped, didnt use powder (so the wax adhered to her skin and not just the hair) and ripped off whole patches of her skin in many areas. She still has scars weeks later. She was in tears and shaking when she came home. This place is disgusting, unhygienic and cruel. Their licenses need to be checked because they did everything you are not supposed to do during a face wax, they double-dipped which is nauseating and ruined a bride to bes face without any care. Luckily for the immediate day of the wedding it was alright because we have 4 physicians in the family (including the bride and groom, maybe the technician was bitter) who immediately iced her, got a steroid cream etc but a few days after the wedding the massive damage was apparent. Horrible people here.
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Renee McKinney
I was a little nervous about going from a mousy blonde to a brunette. My stylist, Madison was very confident that it would be easy. I was thrilled with my new beautiful rich brunette color! Some of the other salon guests that saw me before and after couldn’t believe the transition. Madison also gave me a great cut, which left my style sophisticated and bouncy. I have received so many compliments on my new color and style. I wish I had done this transition months ago! Madison took her time and really focused on selecting the right brunette color for me. I couldn’t be happier and Ill look forward to scheduling my next appointment with her at Panache. The salon was very nice and it was an enjoyable experience.
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Sorcha Rice
In May before my college graduation I had full highlights and low lights done on my hair at Panache. The experience was good minus the front desk ladies but over priced. Last week I had my hair done (I asked for the same) but the stylist did partial highlights and less toner (basically a touch up) but I still paid the same price.. when asked to clarify the front desk was not very helpful. I got my hair previously done in Orlando in a salon in Winter Park (Capricci Ricci Salon) for the same price and MUCH better service. The staff are more welcoming and you get exactly what you want. I recommend making the drive to Orlando!!
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Gemeinschaft79
Ive been going to Panache for hair cuts and style and pedicures for over 10 years. I currently go every 6 weeks for a perfect color and style. Ive had different hair and nail professionals over the course of my decade with Panache, but they are always friendly, professional, and highly skilled. If you are looking for the best salon experience in North Florida (possibly all of the state) then look no further than Panache.
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Susan Cuccia Hermann
Received a gift certificate from my loving grandchildren. What a wonderful experience. Sterling gave me a Swedish massage that was awesome. Mandy and I discussed a in-depth facial as opposed to a mircodermabrasion treatment. She did a wonderful facial but in retrospect i think I would have enjoyed the results of the mircodermabrasion more. Felt relaxed and refreshed after both. The staff were so nice. What a great day!
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Edie Berndt
In the past month I have had my hair cut and colored by Carissa. I am growing out a pixie and also letting my gray grow in. Carissa took the time to understand exactly what my goals are. My cut is perfect and the silver color she weaved through my hair is beautiful. I recommend her highly to anyone looking for a new stylist. And even better, she is a very beautiful person.
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My Candy
Had a great time.. the ladies up front friendly and ask if I wanted a freshing beverage . Then I had a 90min Swedish massage done by Kristen who was fabulous, then after got my haircut done by Chel the experience was definitely Panache style. I will be telling my friends to make appointments when they come into town.Best in St.Augustine .
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Suzanne Mathis
Panache Salon, St. Augustine Beach, is very organized, clean, beautiful & smells heavenly. They are very professional, friendly and accommodating. Kristina Yocius is my hair stylist and is the very best. Everytime I leave Panache, I wish I could stay longer, so, I make sure to stop by the desk on the way out to book my next appointment!
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Emily Mcgaffney
It is amazing Im from Philadelphia and they made me feel amazing. I would definitely recommend this place I also would recommend Tina I told her what I wanted and she gave it to me 10* better I think this place is amazing if I could. Go back I would but I have to leave for home so Im telling everyone go there and get ur mind blown