Address: | 5131 W Hanna Ave, Tampa, FL 33634, USA |
Phone: | +1 813-881-9700 |
Site: | perezbody.com |
Rating: | 4.1 |
Working: | 8AM–5PM 8AM–5PM 8AM–5PM 8AM–5PM 8AM–5PM Closed Closed |
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Cigar City
Very satisfied with the good folks at Gene Perez Body Repairs. Between myself and family members (all Tampa natives), weve had 4 different cars repaired here over the years and it has always been a pleasurable experience. Most recently this year, my 2013 Audi was struck on the front passenger side door. Without hesitation, I designated Gene Perez as the shop to handle this repair. Not only had they done pristine work for me previously, but the Audi Tampa dealership I purchased my vehicle from always suggests Gene Perez as their official go-to shop to handle any certified body work. The door was replaced with a brand new factory piece ordered from Germany and the remaining exterior damage on the car was beautifully restored. You can tell much care went into properly matching/blending the new paint. When it was time to pick up my car, I was happy to see it back to its original condition. They did a great detail/wash on the car and my service rep who happened to be the general manager, John Grotto, gave me no hassles when I wanted to bring the car back in for minor detail issues. John made sure I was 100% satisfied with their work and that kind of customer service goes a long way. Once insurance/payment details are sorted out, turnaround time is good here considering that it can take weeks for parts to be shipped/delivered from the overseas manufacturers. I felt that they wasted no time on repairs once the parts came in and I could always easily get an update by giving John a call. If youre a foreign car owner and want to entrust a local body shop to repair any damage to your vehicle, this would be the place to go.
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Ginny Cooper
Best Repair Shop ever – Gene Perez on Hanna Ave, in Tampa Florida. Jeff Beavers was my assistant along with the entire staff, they are the most considerate, honest, and top notch Body Shop that I know in the Bay Area.. I feel so unfortunate getting involved into a car accident… But somehow I feel fortunate when I know a place where I can trust from them from the labor, to genuine parts to take care of your car. I should know because this is the only company I call to have body work done on my Mercedes. I would never take my cars anywhere else....Thank you again for a job well done. Ginny Cooper I have taken many cars to Gene Perez Body Repair on Hanna Ave. in Tampa since 1985 and they have always been friendly, courteous, and professional. They have always done the repairs needed to my car in the in the time they said they would. I believe that communication is the best tool I have and they have always been upfront with me if my car needed more repairs, they called and told me that I needed to allot more time for them to do the best job they can. I have always gotten what was agreed upon. I could not be happier and would always give their name and number to my friends, family and co-worker. The best referral is a happy customer. They go over and above to make their customers to keep coming back. Ginny Cooper
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Kevin Dean
First off, I was referred by my BMW dealership to get repairs done here. That recommendation carried a great deal of weight and I hoped that Gene Perez was going to deliver. I walked in and was pleasantly greeted by the receptionist. I was immediately assigned to Jeff Beavers. He was extremely professional and straight forward with the quote. My M235i had a significant dent on the rear quarter panel and I expressed my concerns with the lines of the car being kept in tact post repair. Jeff assured me that they could get the car back to original condition. I had to postpone my repairs twice due to the other guys insurance dragging their feet. The staff was extremely accommodating to these delays. Once I received payment I took the car in and they got to work. They finished the repairs ahead of schedule and communicated very well throughout the process. When I went to pick it up I was blown away by how clean the repair was. I stared for several minutes at just about every angle. In summary, Im extremely impressed with their work and their service. I will continue to utilize their services and recommend them to anyone that values superior service and results.
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Stacey Lenz
Gene Perez has worked on several of my cars over the last 10 years and the quality of their work is nothing short of excellent. As for timing on my most recent incident - longer than I would have liked however, I have to take into consideration the shop having to request supplements from the insurance company along with parts availability and delivery times for parts. My point of contact in the office was efficient and if unavailable, followed up quickly. So far, all of my "incidences" were covered under insurance. If, like me, you have to step outside of your / an insurance companys "preferred provider", by all means do so. Insurance is chasing the gwad almighty dollar, not quality. And in spite of what an insurance company may advise, Gene Perez will guarantee their repairs. Oh, and insurance will inconvenience you in your desire to deal with Gene Perez .... still worth it by far. I have no complaints what so ever and highly recommend their services.
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Justin White
Mere days before shipping my car out for an overseas career move, I had incurred a rear end collision while sitting at a light. I take great care and pride in my car, and I want only the best hands touching it, so I chose Gene Perez to do my body work on my 2011 335is BMW. I would like to point out that Jeff had handled my car for the duration of its repairs. Jeff had shown me a great deal of superior professionalism, and has been MORE than accommodating and understanding of my situation being overseas, and his willingness to work with me. The body work done was incredible -- there are NO signs of damage, and everything looks brand new. All work agreed upon has exceeded expectations. Great job, Gene Perez! I would certainly recommend your shop to anybody looking to have quality repairs done.
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Theodore Peters
We had our brand new Passat damaged by a hit and run driver, and Gene Perez Body Repairs was recommended to us by our insurance company, our dealership, our mechanic, and friends that have had body work in the past. We have had the best experience possible with them!! From our first phone contact to the finished product, everyone was so personable and helpful. Joe and others went the extra mile in every way, and our car was completed on time and returned to us in absolutely perfect condition---- and cleaner than when it rolled off the showroom floor!! The personal and professional care we were given has been unsurpassed. Should we need car repair in the future, it will be a privilege to work with the outstanding folks at Gene Perez Body Repairs. Thank you!!
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Jamie Burgess
I was referred to this collision shop by Land Rover which carried a great deal of expectations. From the first time I contacted them the general manager was rude, not customer friendly discounted my concerns and refused to investigate frame damage saying it was cosmetic. In my book the customer is always right so if this is your expectation do not use this shop. I was rearended at 30mph and after taking my vehicle else where I am glad I did because it was far more than cosmetic. I didnt have any work done because of the level of customer service I received when dropping my vehicle off. They need to work on customer service! John the general manager needs a customer service class!