Deceased Pet Care Chamblee

4991 Peachtree Rd, Chamblee, GA 30341, USA

Address:	4991 Peachtree Rd, Chamblee, GA 30341, USA
Phone:	+1 770-457-7659
Site:	deceasedpetcare.com
Rating:	4.4
Working:	8AM–5PM 8AM–5PM 8AM–5PM 8AM–5PM 8AM–5PM 9AM–12PM Closed

Location

Photos 88

Reviews 5

Rachel Reyes

If I could give this place negative stars I would. Two days ago we made the heart-wrenching decision to put down our beloved Blue. Since it was Sunday, the only facility that was open was an Emergency Vet. During the signing of the paperwork after our decision was made, the vet conveniently slipped in for an authorization for cremation from this place. We were told, as we were leaving in tears, that someone would be contacting us the next day regarding arrangements, and we were. After we were told the outrageous pricing to basically get our beloved pet back in a plastic bag, and then made to feel like if we didnt pay all this extra money then we really didnt care about our pet, we told them we were not using them. We contacted another facility, who set up transport to get our dog. Either this facility does not communicate with their drivers or this is their MO, but they went to the facility and took my dog. When the facility that we choose called us and we called DCP, they reassured us that their driver would turn around. After 45 mins of waiting we called and spoke with another person at DCP who told that our dog was taken to their facility. She flat out LIED to us. The driver would not take the dog back to the vets office and we were lucky they didnt charge us a $35 fee for transport is what we were told. This place is the worst possible place I have ever encountered. They also blamed the vets office, bc and I quote "vet techs arent the smartest of people". The owners daughter, who wanted to explain more to me about her fathers legacy then the pain and anguish we were going through thinking that a place that did not have authorization to have our animal was driving him around all over creation, is the worst of the worst. Our loving family member was diminished down to a monetary value. They must have some partnership with the vets bc their release was the only one given to us, when we know at least three other companies deal with that particular vet. We also know from other sources that this place NEVER does private cremations that all are communal. This place profits off of grief in the worst way possible. Do not send your beloved family member here.

Kat Bell

Ive debated between 2 and 3 stars for this review since yesterday. Im ultimately going with 3 because the majority of the interactions I had with the staff here was positive... except for one major, major issue. My cat Jimi passed away very unexpectedly this week. Our vet recommended Deceased Pet Care, and so that was what we went with. The director was the one who guided us through what we would like done with his remains, and he was very courteous and understanding of our grief. He is the one who recommended we get a hair clipping from him to remember him by, and after some debate, we decided for it. We got the call a few days later to pick him up. The urn was small and tasteful. The plaque was beautifully done. But the hair clipping was missing. The woman helping us this time went to check for it, but it turned out that they had forgotten to do it. Someone had missed the note to do the clipping. They upgraded his urn for free, but it doesnt change that we wanted that hair clipping to remember him by. I didnt find the woman to be kind or sympathetic, not like the original man we spoke to. If I had to hazard a guess, I think she was more concerned with us threatening to sue or something. All I could think was that, in a human funeral home, wouldnt this be like neglecting the familys instructions about how a deceased family member wanted to be remembered, like dressing grandma in someone elses clothes for the funeral. Others may have had good experiences with this company, but they have given me no reason to trust them right out the gate.

Marlayna Gause

I cannot speak highly enough of Deceased Pet Care. I recently had to euthanize my 31 year old mare. The decision was made on a Sunday to be performed the next day because of her rapidly declining health. Deceased Pet Care was incredibly accommodating by returning my calls that Sunday and getting everything arranged for the following day. Every other location I had tried would not answer calls on Sunday. Because it was a horse cremation, there were not many options to begin with. Deceased Pet Care drove out of their normal range to come to my boarding barn. Their driver who came to collect my horse (sorry, cant remember his name) arrived exactly when we asked him to and showed extreme care and compassion during the entire process of collecting my mare after she had passed. Horses are such big animals that Im sure the process can and should be somewhat awkward, but he was incredibly gentle with her throughout. I was very appreciative to see him take the care that he did. I moved away from GA to NJ a few months ago and Deceased Pet Care could not have made the long-distance process easier on me. The company also told me it would be a week between the cremation and when I would receive her ashes in Jersey and my girl arrived safely home exactly a week later. I would recommend their services to anyone. Thank you, Deceased Pet Care, for making my mares passing just a little bit easier.

Jennifer Miller

My sweet girl passed away unexpectedly. As you can imagine, I was distraught and unprepared. Im so happy I was offered the services of Deceased Pet Care. I had no I idea what I wanted when I made the initial call to finalize Leias affairs. Esther (the counselor) could sense that I was all over the map and suggested I come in early. She was really sweet on the phone. Im so thankful she anticipated my needs because I changed my mind about everything and there was plenty of time to make the changes. Mr. Paul (the attendant) was flexible and honored all my wishes. He worked so hard to make sure my baby was taken care of with dignity and respect. She looked beautiful (and this was three days after her passing). He was so professional and made sure I felt right at home. There were no surprises and he kept me informed of the whole process (I ultimately chose the same day service with chapel time and viewing of her remains in and out of the crematorium. Im so grateful I was able to witness the whole process as it brought me closure). Id like to add that the facility is immaculate and well maintained. It is very warm and inviting. My only suggestion to pet owners is to visit Deceased Pet Care and get your pets affairs in order well before they pass. However, know that if you dont, this place will still take great care of you and your baby.

Jennifer Rough

I work in the veterinary field and always recommend Deceased Pet Care to clients. Every interaction I have had with Deceased Pet Care has been positive, and the staff is compassionate and caring towards the clients who have just lost their pets. They understand that pets are part of the family and they treat each pet with the utmost respect during the cremation process. They are comparable in price with other crematories in the area. The presentation of the cremains are tasteful and thoughful, with a biodegradable box and a heart with seeds that you can plant so flowers grow over your pets cremains, if buried. They also offer an array of other services, including urns and burial, to best fit you and your families needs.