Address: | 4052 Atlanta Hwy, Loganville, GA 30052, USA |
Phone: | +1 770-554-0282 |
Site: | officedepot.com |
Rating: | 4.3 |
Working: | 8AM–9PM 8AM–9PM 8AM–9PM 8AM–9PM 8AM–9PM 9AM–9PM 11AM–6PM |
CA
Casey Anderson
My husband and myself stopped by OfficeMax in Loganville, GA to potentially purchase a laptop. We were only customers in the store as we walked in (30 minutes til close). When walking in, we noticed 2-3 people standing around talking. We did not get greeted, like you should at any normal store, especially when youre not busy. (I have worked in retail and know how it can be.) When working in retail, I was taught to always greet the customer, if possible, and offer assistance. We stood in the laptop section for at least 10 minutes while the employees kept talking and not working. My husband ended up walking over there and asked if they had a specific laptop in stock, then said "Thats all I wanted to know." Then, George (who we found out is the manager), said "Thats fine with me." This is the poorest excuse of customer service that I have ever seen. My husband and I decided that we are going to spend a little more on a laptop elsewhere, just because we would rather not give this business our money. They clearly did not want to make a sale and I would definitely encourage others not to buy from here, because they clearly do not care about the customer.
MI
Michael Wallace
12/12/16 Ive heard about some really knowledgeable people in the copy center at Loganville Office Max - and over the decades Ive had TOO MUCH experience with various businesses and their staff to NOT take the time to praise exceptionally skilled employees. This "rate and review" of Linda Brown is to let the public - but especially the people who are in charge of her raises/bonuses/promotions - I am writing to acknowledge and "5 Star" Linda Browns knowledge, flexibility, kindness, patience and willingness "to go the extra mile" to help customers who run into challenging issues. At the age of 60 Ive had a number of businesses with countless employees, and Linda was always the type of employee that I would hold out for and hang onto for as long as I could - EXCEPTIONAL is the category she belongs in.
BE
Belinda Porter
Me and my husband was sold a display unopened I guess it wouldnt have been a problem but when we got it home could not do email so we had told it would cost over 200 dollars to fix this window I think if the salesman would have looked the box this could have been avoided nevertheless we took it back to the snellville store and the salesman fixed it never will I visit this store again.
MA
Marissa Sorrows
Back to school shopping is usually really stressful for me due to buying school supplies for three kids, but George was extreamly helpful and nice. He even walked to me to the front to check me out. I have never recieved this great of customer service. And I want him to get all the brownie points he deserves. Great job OfficeMax
NY
NYC Gal
Always a pleasant shopping experience. Every associate Ive ever encountered, or asked for help, was always knowledgeable and helpful. Its wonderful to have this store nearby.
JA
Jay May
Great little OfficeMax[/Depot], IMHO. Always amazing sales or incredible clearance/etc type deals. And theres never a crowd, so thats a plus
MI
Minal Kavitkar
I love this place. Staff helps you to find all the supplies you need for college or school. Highly recommend this.
J
J Lee
Went for school supplies. Staff was helpful and they had everything on the list.
LA
Laura Lockhart
Very patient employees. Fast service for Business cards, Flyers & Coupons.
JA
Jackie Finnerty
Convenience and has everything you need. Good customer service.
DU
Dusty Richardson
I love this place its cheaper than its competitors
CH
Chris Manning
No projectors in stock - you have to order them...
KA
Kaleb Curl
Everything is great but the prices.
DA
DAnderia Morris
Huge supply of office products.
ST
Stephen Renfroe
Its Office Max...settle down.
AF
Afgha Nistan
Great customer service!!
BR
brad griffeth
Nice, helpful people
CH
Charlie Hemmings
Great service
JE
Jean Marie Vianney Ngiruwonsanga
Best