SouthCare Cremation & Funeral Society

595 Franklin Gateway SE, Marietta, GA 30067, USA

Address:	595 Franklin Gateway SE, Marietta, GA 30067, USA
Phone:	+1 770-420-5557
Site:	southcare.us
Rating:	4.7
Working:	Open 24 hours Open 24 hours Open 24 hours Open 24 hours Open 24 hours Open 24 hours Open 24 hours

Location

Photos 33

Reviews 5

Nancy Thompson

Very disappointed in what "businesses" are coming to. Unfortunately my boyfriends family struggles financially and have barely been able to come up with the money to afford a cremation. My boyfriend requested to see his grandfather one last time before the process. All he wanted to do is see the body one last time and was told they would charge $195 just to bring the body out. Through my experiences with death in my own family Im well aware of how funeral homes charge for additional things such as picking a body up after hours and on weekends. But to charge someone just to pay their last respects, not even having a service or requesting the body be prepared is just heartless. I am from a smaller town and will have my funeral plans made there, they may nickel and dime but would never charge just to see the body for 5 minutes. What is this world coming to? So to get the whole story, I called and talked with Tremaine who is the funeral director. Since they are a business, they must charge for everything. Because if someone who comes into his funeral home slips and falls they are liable. So you are paying for their liability insurance, $195 for a 5 minute viewing pays for their liability insurance. Tremaine also tried to compare himself to a handyman who comes to your house to fix things. Does the handyman not charge you for the time coming out if its a simple fix of recycling power? Thank goodness Ive known at least some honest people in this world because yes Ive had services provided to fix minor things and not been charged. I was honestly appalled to hear him compare himself to a handyman who at least provides a service for his goods. If we were to pay the $195 just to view a body for 5 minutes there would be no services provided. Tremaine is a heartless bad person and I dont see how anyone in that line of business couldnt have at least some compassion. You shouldnt be in that line of business if youre that horrible. Again with my own personal experiences, maybe it was more of the "small town mentality" but the funeral home that Ive dealt with before didnt charge my father to come up and see his mother in law for 5 minutes before the body left for services Tramaine did mention you can get a photo of your loved one for free. Wow a photo of your dead loved one is the only thing they offer complementary.

Anonymous User

I have just come from this funeral home and am completely disgusted by what has happened today. My grandfather passed away yesterday and is to be cremated this coming week. My grandmother met with LesliAnne. LesliAnne was extremely patronizing in her tone to my grandmother, treating her like an elderly person who didnt know what was going on and missing no opportunity to upsell her on features and packages that she did not feel were required. I have no doubt that this treatment made my grandmother miss her husband and friend all the more. LesliAnne left the room briefly and I commented then to my grandmother that I didnt appreciate how condescendingly she was being treated. She agreed. We had arranged with SouthCare to have my grandfathers body held for one day so that his two sons, Jeff and Jim, could fly into town to see his body prior to the cremation. My mother made this arrangement with LesliAnne and was very specific about not wanting an official "viewing", and insisted that no cosmetics be applied to my grandfather, per his wishes. When Jeff and Jim arrived, we were told that, against those wishes and my mothers own instructions, that my grandfather had had cosmetics applied, been placed in a container, and moved into the chapel at an expense of over $600. We were told that it was a matter of company policy to do this and that no one would be allowed to see him if this amount was not paid. Our familys wishes on how WE wished to see him were of no concern. I dont know what kind of employees or company have the conscience to tell two grieving sons who have just flown into town at an expense of over $700 that they are not allowed to see their own father one last time unless their widowed mother is forced to incur additional expense, but I do know this is a place that my grandfather would have wanted nothing to do with. An hour later, I watched as my two uncles comforted each other at home, denied the closure promised them by this company. I am saddened even further in this difficult time to know that my grandfathers final wishes were not honored by SouthCare, and their utter lack of compassion and decency in this matter has made me miss those qualities that much more in the loving father our family has lost.

Deborah Van Horn

SouthCare did a fabulous job with my mothers funeral. From the moment they picked her up from the nursing home I felt she was in good hands. The staff was professional, friendly, and compassionate without being overly solicitous. We wanted a low-key family service that was still beautiful and elegant. And thats what we got. The room for the viewing and the service was perfect. SouthCare accommodated our religious needs perfectly. We really couldnt have asked for more. Now lets talk about the practical part. We saved a lot of money using SouthCare, but the service felt expensive. You would never know that we were trying to economize a little bit. The staff treated us as if we had used their most expensive services. We like the fact that their prices are posted on their website. You know what you are getting and what it will cost. And they are flexible. They can make adjustments to their offerings to accommodate your needs. I wholeheartedly recommend SouthCare. When my time comes, I hope my family will use them for my funeral.

Dawn Greenberg

Southcare Cremation & Funeral Society in Marietta were a Godsend...they really were. My mother passed away unexpectedly , she suffered from Alzheimers disease . I was her sole caretaker, and her illness took a turn for the worst. I received the call from the hospital the morning of May 23rd 2016... she died. I always felt like I could have done more. I didnt have anyone to turn to and my son is overseas. I am so thankful that I was referred to the staff at Southcare Marietta: these kind people have been with me every step of the way. Tremaine Jordan was wonderful! He handled all my questions, comments and concerns with the utmost care from our first conversation. I know I mustve driven him crazy with my repeated phone calls, but he more than assured me that my comfort during this time was his focal point. I know that I have done all that I could do to send her to God properly because he and his staff held my hand throughout the entire process. Thank you, Southcare!

Marlene Ferrara

With the help of Tremaine Jordan and staff we were Blessed to have South Care Cremation & Funeral Society welcome my Dear Mother ( Sandra Anita Brevner ) after her passing. Overwhelmed with grief, Tremaine was very professional in helping arrange the most beautiful memorial service ever. Everything was perfect from beginning to end. Obviously, the passing of a loved one is never easy, but Tremaine made me feel at ease. His kindness, patience and compassion is greatly appreciated, especially during this difficult time in my familys life. I would strongly recommend South Care for your loved ones needs. Sincerely Yours, Marlene T. Ferrara