Firehouse Subs
| Address: | 4306 Lawrenceville Hwy Ste 130, Tucker, GA 30084, USA |
| Phone: | +1 678-615-3121 |
| Site: | locations.firehousesubs.com |
| Rating: | 4.2 |
| Working: | 10:30AM–10PM 10:30AM–10PM 10:30AM–10PM 10:30AM–10PM 10:30AM–10PM 10:30AM–10PM 10:30AM–9PM |
Location
Photos 84
Reviews 54
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Nadine Graciella
Terrible experience. Ordered a #7. The "hot sandwich" came with cold bread and barely warmed meat. There was hardly any cheese on the sandwich, the meat was dry and sparse, and the onions and peppers were soggy. Moreover, the service is awful. The worst. The employees all moved at a snails pace taking their sweet time making sandwiches and not a single one would look up and ask if a customer needed assistance... even after i stood at the counter for an eternity looking directly at them. they avoided all eye contact. A man that seemed to be the manager there did nothing but sit at the bar and bark orders rudely at the staff. After sending my sandwich back to be heated, the employees did nothing but gawk and stare unabashedly at me like i had wronged them. Terrible experience all around. Do not go here. Get your sandwiches elsewhere.
ED
Eddie Blattner
Good food, but horrible call ahead service. I called one time, was put on hold for 10 minutes. I hung up and tried to call back, but every time I did rang a few times and was forwarded d to a mailbox # that did not take messages. I finally wen up there and the person that answered the phone STILL HAD ME ON HOLD. I told her that and she said "Oh" and hung up the phone. No "sorry about that" or anything. Never had a complaint about the food or the cooks (always friendly), but the register people have got to go!
LA
Lakreisha Goggins
My first experience at firehouse subs was awesome, I had the hook and ladder without the tomatoe; but I ask to add banana peppers and it was amazing. Oh and I had it on wheat bread. It was amazing. The manager is a good person and believes in good customer service and I hope that a few bad reviews, wont stop some of you; that havent been to firehouse subs make you not wanna eat there. The way they prepare the sandwich was pretty fast to me, the wait wasnt long at all.
AS
Ashley Covington
Great customer service, great management, not to mention the food was prepared in a timely manner and it was delicious, which made everything that much better. Just phenomenal! Plus, their catering service is just as awesome! Five stars hands down. If you dont eat at this Firehouse Subs then you are definitely missing out.
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C Rodriguez
The service at this location is not very good, but sometimes one takes a it of punishment to have a firehouse sub :) BEST SUBS HANDS DOWN!! The meats are steamed to perfection, if only the service could improve just a little it would make the experience 4 stars
MI
Michael W
Ordered the Smokehouse Cheddar Brisket sandwich. Most of the meat was fatty and slimey. Drink I served myself from vending machine had something green and algae like floating inside it. Pretty messy place, would never return to this store.
JA
Janelcia Jenkins
The food is amazing but the friendliness of the staff is better. I recommend this location to all my friends and family. Even when they are busy they never make it seem like they are rushing you or that your business is not appreciated.
KA
Kaushik Patel
The staff is super friendly and attentive. All the toppings are always fresh here unlike other locations. Management doing a good job and it shows. I eat here every time I visit my cousins out this way and Im glad I stumbled upon it!
AB
Abena Agyekum
They have a bunch of cool hot sauces, decent and good sandwiches. I have never had a Firehouse sub before but I really enjoyed both of my turkey and chicken subs.The food is definitely better compared to other subs chains.
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Lizz Dorsey
They make a great sandwich. Service is slow even during non-payment hours and they can have trouble with keeping the dinning room clean. Those things dont keep me from coming in, I just know I need more time there.
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olinjtaylor
The food here is always top notch. The staff leaves a lot to be desired though. Can never place a pickup order and the cashiers are always rude. Not the typical firehouse experience at every other location.
JO
John-Paul Vigil
Online ordering mad dinner a snap. The messed my order up. When I pointed it out, the not only made it right, they gave me acoupon for agree sub next yr. Very pleased with that Custer service.
CH
Chris Allen
Your typical Firehouse Subs. Quality and taste are way above Subway but its also more expensive. A meal is about $7-9 for a 7 inch. They have the newer Coke dispensers with the touch screen.
ME
Meghna Patel
Good place to have a good meal. The new management has done a good job on keeping the place clean and having the employees greet everyone.
JE
Jeff
Always good food and typically quick service. Only complaint is getting too small of a cup when ordering water with my meal.
DA
Dacy Nottingham
This was my first experience with Firehouse Subs. I love them. Coming from an ex-sandwich shop owner, they are good subs.
MA
Mark Bailey
Super friendly staff, alot of courtesy here. Absolutely great sandwiches as well. Not much else to say, good all around.
AA
Aaron Sinclair
This place is awful. Not normal for firehouse. People are very unconcerned and treated me like crap.
MA
matthew boyd
One of the best subs Ive ever had, just dont use the hot sauce that has the 11 on it. Youll regret it.
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Shawn Jorgensen
This place is ridiculously slow. Waited over 25 min for my sub. Just dont bother at this location.
TO
Todd Palmer
Somethings off with their flavors. Prefer Jimmy Johns, Subway, or even Dominos subs to Firehouse
MA
Matt Spencer
Normally good. They were out of almost all hot sauce which is the main reason I go.
HO
Howard Story
Nice and Clean place to eat. Must have free WiFi, Saw a few people on laptops.
A
Anonymous User
Best subs all around not kidding. Firehouse "hero" you cant go wrong with that.
MA
Marc Seiler
Great food, got it fast and it was correct. The people were super nice too.
RO
Robert Yates
Great subs, but a little bit slow on service. Overall a great sandwich.
DE
Deforrest Tervol
Best lunchbreak ever! In an out in 5 min with the crew. banging!!!!
RO
Robert Rice
It is all about that number 2, Firehouse Meatball (sweet & spicy)
JO
Joe Napolitano
Extremely miserable staff today. Must really hate their lives.
ST
Stephenie Dupont
They make your subs with love. And they taste very delicious
KA
kandiss matt
Great sandwiches, good prices, friendly helpful staff
JO
JohnPaul Murphy
Good subs especially if you like the smokey flavor
PI
Pinkesh Patel
Amazing food with even better management/ownership
TO
Tommy Baucom
Food was fresh and customer service was fantastic.
KE
Kevin Porter
Not as good as other sandwich shops in the area.
MA
Mack Thomas
Very fast and friendly...appollo is a great mgr.
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J Scott
Food is great... The staff... Ummm not so much!
PA
Paula Moore
Great service. The food is fresh and delicious
DE
Derek H
Staff not friendly and order wasnt fulfilled.
GR
Greg Galloway
A mans sandwich. The never skimp on the meat.
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randy bracy
Usually pretty good food. Friendly staff
A
Anonymous User
Great meatball and Hook and ladder subs.
JU
Judy Mohammed
Great service and loved the sandwiches
MA
Matt Saeger
Subs were good the place was clean.
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r h Hardaway
Speed and service lots of options
HE
Heath Woodward
Great food! Consistent quality.
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Britt Lowie
Fantastic and never dry subs.
MA
Malcom Griffith
Basic quick service option
JU
Julius Guapo Baning
fast and friendly employees
GR
Grant Martin
Good food and service
TA
Tangernika Designs
Awesome sandwiches
TY
Tyson Woods
Subs good as hell
BL
Blake Benefield
good sub shop.
PH
Phoenicia Malcom
great subs!
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