Address: | 255 Commonwealth Dr, Carol Stream, IL 60188, USA |
Phone: | +1 630-690-8500 |
Site: | bigtentevents.com |
Rating: | 4.9 |
Working: | 8AM–6PM 9AM–5PM 9AM–5PM 9AM–5PM 9AM–5PM 9AM–12PM Closed |
LA
Lane Reed
I chose Big Tent Events after browsing for reviews--was quickly able to find them--good, authentic reviews on customer service and job performance. I could not agree more! We used them for a wedding rehearsal dinner for approximately 90 people--I do not have a big back yard. We rented tent, tables and chairs. Talked to Sharon F. on the phone before visiting. She asked me the right questions and had great suggestions. Any time I contacted her with my own questions or concerns, she was responsive, reasonable and knowledgeable. She even dropped off a table cover (to replace a torn one) on her way home. Brett W. was crew lead for setup. Smart guy that also answered any questions/concerns I had and was considerate and thoughtful in managing an efficient crew. We have a tight space for entering the back yard and the crew was careful in their setup. Tent, tables and chairs were all good quality and in good condition. I would use Big Tent Events again without hesitation or reservation!
CA
Carolyn Beckler
The person who answered the phone was very helpful in scheduling my order for a graduation party. All I needed was a 3 tables and chairs and she helped me pick out the right order and it was surprisingly inexpensive. When I picked up the chairs and tables someone helped me carry them out to my car and they even gave me an extra day to return them because we were going to be out of town. Couldnt have asked for more
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Kimberly Radtke
Excellent service! Sharon and her team went ABOVE and BEHIND for my outdoor wedding. My wedding was on a Sunday afternoon and Sharon was there to ensure the tent, tables, chairs, lights and linens were all in place. My husband and I couldnt have been happier with this company and customer service was outstanding. Can’t wait to use them again! Thank you all:)
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james wyant
Was looking for fairly last minute service. From the office staff to the setup crew. Everyone was professional, courteous, and kind. Would highly recommend this company to help with anyones rental needs. In and out quickly for setup and take down, got the rental agreement done within a few hours via e-mail and then eventually a quick call for card info.
MI
Mike Giambrone
Great service. This is the third year we have used Big Tent for our annual fundraiser. They always do a great, professional job. This year high winds moved the tent the evening after the set up, but they came out in the morning and reset the tent while adding more secure hold downs. We will always use Big Tent Events in the future.
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Chander Balakrishnan
Sharon was extremely helpful, working closely with us to design the tents and their locations to maximize their utility for the occasion - our sons wedding. The crew that came to install the tents went out of its way to make the set up the best they could. They had an exceptionally pleasant demeanor and were a pleasure to work with.
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Wendy Lopez
I highly recommend this service. They always responded in a timely manner. The tables and chairs we reserved arrived as promised. They picked up sooner than I was notified by email. Despite the confusion in pick up time, they assisted us in packing up everything! The garden chairs were wonderful!!!
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Greg Hoover
Big Tent was great! Sharon and her team were not only the best price around (and I called them all) but the service was great and they provided everything we agreed on, with no hidden fees or charges. I will use this service in the future for sure!
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Gina Waltemath
Sue was very professional, she listened and then helped me get what I needed for my event, I had no problems with the contract, the pick up and drop off items, etc. Everything went be very smoothly. Thanks so much Sue! Thanks so much Sue!
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Fuse Gym
Great customer service and delivery is always punctual. Tom Smith has delivered and picked up a number of our event rentals, and is a constant, courteous professional. We highly recommend their services.
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Bruce Zohfeld
Big Tent Events handles our annual company picnic every year for the last 6 years. They are on time, have excellent equipment, and there people are a pleasure to deal with!
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Jessica Martineau
Sharon F. Was great to work with. She quickly answered all of my questions and was very accommodating. The chairs we rented were exactly what I was looking for.
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Joe Adler
Sharon was perfect through the whole process! It was everything we wanted and very easy to reserve. Thanks again!
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Gina Stark
Helpful with choosing tents, tables and chairs. Thoroughly explained what to expect during set-up and take-down.
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Asheley Kram
Very smooth process, very happy we used them for our four year olds birthday party.
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Georgia Pappas
Excellent service!!