Address: | 2515 S Halsted St, Chicago, IL 60608, USA |
Phone: | +1 312-674-0995 |
Rating: | 4.5 |
Working: | 8AM–6PM 8AM–6PM 8AM–6PM 8AM–6PM 8AM–6PM 8:30AM–4:30PM Closed |
AA
Aaron Truitt
I stopped in drop off my VW Beetle for repair and the lady at the front was trying to be very quick with me. Paperwork, money and get out! (she didnt say that, but thats the impression she gave me) She gave me three options to pay for due to the needs my car had: $95 for "check engine light" $85 for "tune up" $90 for "coolant leak diagnostic". I tried to ask her what each entailed and she quickly got grumpy at me in broken English. I just wanted to make an informed decision! In the past, when visiting a mechanic they gave me some idea of what they planned to do with my car prior to dropping it off there. I decided to get a "tune up" as it was the least expensive and sounded the most general and noticed that there was a $45/day charge for car storage. This starts billing you $45 each day starting the day after notification. I thought that was a little much, but they can charge whatever fees they like. That spurred the question of "what is your labor charge"? (i figure it is good to know as often times after a "tune up" they will want to repair things) She was quickly angry at me as she said $85/hour. I said "isnt that a little high? Ive only seen two other labor charges in Bridgeport but they were both lower" and she quickly informed me that A-K Auto had THE lowest labor rate in the whole city. (I assume she means Chicago... and thats certainly untrue) Anyhow, I cant communicate how immediately rude she was in text so I didnt really talk about it. I went across the street to the guy with a 5.0 star rating on yelp. (Daves Auto) I THOROUGHLY trust Dave. And he spend the time and more to explain what he was going to do. If youre on here looking for a mechanic, go to Daves. Im sure we arent the first that went across the street, or the last. PS: I see many reviews about "Sam" at AK, and Im sure hes a great guy. He just needs to focus on hiring great people like the lady in the front. That seems to be the fate with many large businesses... Some good, and some bad "apples".
JE
Jeff Martin
I cant say enough good things about A-K Auto Mechanic & Body Shop. My story is that I was traveling back from the Frozen Four in Pittsburgh and driving back to Minneapolis. We planned to see this years Hobey Baker winner, Drew LeBlanc at his first game as a Chicago Blackhawk at the United Center. Unfortunately, unbeknownst to me a bolt had fallen off my break assembly and had to pull off the freeway. Being in an unfamiliar area, all I could do is use my phone and Google+ Local to find a reputable auto mechanic. Luckily, I found A-K Auto Mechanic & Body Shop. They had a 25 of 30 and they really deserve a 30! They were just closing and locked my car in their garage for the night, after quickly identified the problem and told me they would work on it first thing in the morning. The next morning they called and gave me a time it would be done. An hour later, the car was fixed as promised. They replaced the bolt and added a clip so it wouldnt happen again. They also balanced my tire. They did all this for only $104. Thank you A-K Auto Mechanic & Body Shop! Please use Google+ and tell people about A-K Auto Mechanic & Body Shop. What Honest People!! Thank you, Jeff Martin
A
Anonymous User
If there was a negative star rating i would give A-K auto -5 stars. I took my car in to get JUST the oil filter taken off. Sam called me and told me he got the oil filter off and gave me an oil change but the car wouldnt start because the cam shaft sensor was broke. I paid for a new sensor and once it was replaced Sam called me again told me my engine was making a ticking noise and would lock up and that I need a new engine. Enraged at this suggestion, I went to the shop to inspect the Jeep myself and the car started right up. I was extremely disappointed at dishonestly and scam he was trying to pull me in for. All I wanted was for him to remove the oil filter and he ends up telling me I need a new engine!!! Run for the hills, this auto shop was horrible. If you dont believe me, comment on this review and I will mail you the receipt and engine estimate....better yet I will DRIVE the receipt over to your house with the engine that I supposedly needed "replaced".
A
Anonymous User
Weve taken our Honda to Sam 3 times now - even to get our oil changed. Every time weve been there, Ive felt 100 percent confident that Sam not only knows his stuff, but is completely honest about what hes finding, and fair with his prices. I decided to drop my car off this morning because of my brakes squealing pretty badly, along with my trunk latch being shot and unable to remain shut while driving. Its a Monday, and my hope/expectation was to have the car back before the end of the week. No biggie. Sam called me twice. Once to let me know that the brakes would be done today, and if he could get the part he needed for the trunk, it would be done as well. The next call was the one telling me he got the part and the car was ready to go! Amazing. And the cost didnt break the bank. Highly recommended.
DA
Daniel Bauer
Ive taken cars to Sam for over a year now. Originally, I found his reviews to be outstanding on Yelp so I gave him a try. I see some people rated him low on Google+ and I find that to be shocking. Sam has always been honest, knowledgeable and fair with price. One way I measure a mechanics honesty is to ask the mechanic to keep the box of the new part they are putting on one of my cars and put the old part in the new box. I also ask him to talk me through why the old part failed. Sam has never flinched at this request. I definitely trust AK Auto. Additionally, the parts he has put on my car usually come with a 6 month warranty just in case they have a manufacturers defect. I highly recommend AK Auto.
YJ
YJ L
Its hard to find a decent auto shop to go regularly. I come here for routine maintenance and bring friends to check out used cars before buying. Decent price and good & fast service. The owner is very nice. He explains all items in details and give advice on what should be fix/replaced soon or sometime in future. He does not charge extra by asking me to change everything. Instead, he would even tell me what doesnt really have to be changed if I could live with the discomfort. The prices are really good, even when compared to the "cheap" prices offered by auto shops that do a terrible job.
SE
Sean Moran
Sammy the head mechanic is the best. He treats you with respect, works directly with you, and will do his very best to help you save money. My car was in an accident and my insurance wouldnt pay for it and he did his very best to get the car in driving condition again at the lowest cost to me. He truly cares about each and every customer and is great about teaching you what your car needs to keep it running well. I truly trust him and his work. They have earned me as a customer for life.