|Address:||12658 Winchester Ave, Calumet Park, IL 60827, USA|
|Working:||8:30AM–7:30PM 8:30AM–7:30PM 8:30AM–6:30PM 8:30AM–7:30PM 8:30AM–6:30PM 8AM–2PM 10AM–4PM|
Hello I am the owner of this establishment. I give us a five star ra ting because we care and strive to make our customers extremely happy but we all know you cant please everyone. In response to the two unfavorable reviews here we have a customer unhappy because we had to add antifreeze to her vehicle because she bought it in low on fluid. Her estimated price changed $15dollars. We do apologize for the price change but your antifreeze was very necessary. We also apologize because we could not wait for you to go to the store and retrieve some. We also didnt approve of our techician searching thru your trunk for your antifreeze. We apologize but some actions we just dont take. Again WE APOLOGIZE. NEXT reveiw there are pictures in this gallery we sent to the customer concerning this situation. We notified the customer letting him know that he needed a timing belt and this time would be his best time to get it done since we were working in the general area anyway. $80 dollar difference. HE DECLINED! His vehicle left running great after being towed in.2 months later his vehicle was towed in. Conclusion HIS TIMING BELT BROKE! Once again we apologize that the timing belt broke.We also apologize that you couldnt get the suggested repairs in a timely fashion. Thank everyone for your continued support!
Finally I found a trustworthy mechanic. Im beyond ecstatic that I came across this place. My car was having issues Saturday night and I was so concerned that I wouldnt find a place opened on Sunday so that I can have my car back for work on Monday. Low and behold I found this hidden gem. When I brought my car in, the owner Verdy was very accommodating. He was very straight to the point and listened to all of my concerns. The problem was fixed and anything he was not sure of he actually researched to give me a legit answer (unlike mechanics that will make up answers to pacify their customers). Simply put, he was thorough. The most important aspect was the cost which was very reasonable. He offers a warranty on the repair, has a loyalty program for oil changes and I can even get my license plate sticker there. I will be bringing my car here from now for any and everything.
Went there to get my steering shaft replaced, and was satisfied with the service I received with that part. While getting in my car to leave I noticed my ESC (Electronic Stability Control) light came on, I was very confused as it wasnt on when I initially took it in. I contacted the owner Mr. Verdi, and made him aware of the situation, he told me to bring my car back the next day (Sunday)so he can have a look. While looking at my car it was discovered the brake sensor was snapped and he took full responsibility for the mechanics mistake, no questions asked, he purchased the piece and had it put on. My issue was resolved and I am a happy camper. I was looking to give a 4.5 because of this but as I see the rating system is measured it while stars, I felt it was more adequate to give them a 5 instead of 4, as the good outweighed the bad. Thank you sir.
REVIEWER: JOHN H. MOORE Veridy, owner of B & G Auto Service, started to service my 1998 Chevy Blazer in May 2009. The vehicle mileage was 281,000. The Blazers mileage is presently 332,000 miles. The service work performed by B & G Auto has included problems associated with "check engine light" and: wheel bearings, transmission, steering gear, ball joints, air conditioning and catalytic converter. The reasons that I have continued to have my vehicle serviced at B & G Auto: •. The technicians are knowledable; •. An explanation of the repairs and the charge was provided prior to the work being done; •. I have found that the cost for the repair work is competitive with other repair facilities. I feel that it has been more economical for me to have my vehicle repaired at B & G Auto than to purchase a new car.
waited a while to write a review because I wanted to make sure I wasnt speaking too soon. New in the area and was nervous bringing my car to someone I had no clue how they were. Brought my crv in for check engine and brake issues and now my car is running great. Very honest and thorough. Glad I found a new mechanic if I ever have issues. Will recommend
Received amazing service. Car was making a loud noise, brought it in and the mechanics spotted the issue immediately. I was able to get in what my opinion was a fair quote and my car was ready sooner than I expected. Overall I was more than satisfied with my service my car sounds great and rides smooth. Ill definitely be returning for more work needed.
They robed me. Just went to enquire whats wrong with my vehicle they never said they gonna charge $45 just to see the vehicle and gave me very high price to fix the vehicle. They threatened me and took 45$ from me just to see the vehicle and never ever go here again .. such a useless place just build to rob people money .
They are a rip-off, they would give you one price before service is performed on your vehicle then change it once service is completed, a higher amount. Just giving a head-ups, but they my just work for you try them at your own risk as I did. Poor service and junk
I always have a wonderful experience at B&G Auto Repair. They are very efficient, inexpensive and they do not hold your car. Meaning they get straight to work and get the job done. On top of that every one at the shop provide great customer service experience.
Worst shop I have ever dealt with horrible communication, broken promises on when you will receive your car and over pricing if you have to choose a shop please chose a different one. I would hate for anyone to have to deal with these people
Had a 500 dollar problem with my car that I didnt have the money to pay for. The guys at B and G approved me for credit which allowed me to get my car fixed and get back on the road while I make payments.
Very Dependable and I can count on them to get the job done! Thanks for all you do B&G Auto Repair Mechanics and Staff!!!!
B&G provides great service each time Ive been a customer. The owner provides unbeatable prices.
Good shop to get work done paint n autorepair
Great place, gotta check it out
Great service top to bottom
Great service !!