FFC West Loop

Address:	10 S Clinton St, Chicago, IL 60606, USA
Phone:	+1 312-902-2040
Site:	ffc.com
Rating:	3.8
Working:	4:30AM–12AM Open 24 hours Open 24 hours Open 24 hours 12AM–9:30PM 7AM–8PM 7AM–8PM

Location

Photos 48

Reviews 9

Archanaa Sathyanarayanan

If only there was a chance to give them 0 stars, i would have given that. The business manager of this branch daniela said in the comments "our model is based on price integrity". The comment she made is very funny, because they question your integrity. The people in this branch have no honesty and accountability. I repeat, the people of this branch have NO HONESTY AND ACCOUNTABILITY. They bill you even after you tell them to cancel your membership. Their staff do not know the rules of how to end the membership and expect you to remember the membership ending clause you signed when you joined this gym. When you ask them to end your membership, remember to ask for forms to sign to end membership, if you dont ask, they wont offer you any forms to sign and they will lie on your face that your membership is ended but keep billing you. If you call to complain, a person named simona will take your call, and will say that they dont have any proof of us asking them to end the membership. I see from other reviews that most of them faced similar problems when ending membership. Beware guys, alert your friends who are members of this gym, to be very cautious and attentive when you approach them to end your membership, if not they will question your integrity, honesty and what not. I am sure, daniele will reply to this review and say they will make sure this mistake wont happen to others, but she wont care about what happened to me. In reality, i am 100% confident, they will do nothing. no body will call me and offer a solution, neither will you get a call. You will end up paying and also get questioned about your integrity. My 2 cents to you guys, find an honest gym, and ignore these scammers.

Marc-Louis Paprzyca

Ive been a member here since it opened in 2011 and t is the cleanest gym I have ever been a member at. Just for reference, I have been a member at Lifetime Fitness, XSport and Cardinal Fitness. The desk and management are some of the nicest and friendliest people you will ever meet. It is isnt hard to stay motivated for pool season...oh yeah, the rooftop pool is awesome. Just make sure you get there early enough for a spot. Many people who dont belong to FFC buy day passes to take up "our" pool on the weekends. The weekends are best to work out if youre a local because it gets really crowded around 5:30-7pm when most people get out of work. Unfortunately, this is the time I go but I still enjoy most of the others there. Its just a really friendly place to work out and I would recommend it to anyone.

Heather Reeves

DO NOT JOIN THIS GYM IF YOU WANT TO USE YOUR MEMBERSHIP FOR FAMILY TIME!!! These people are a joke. We got our membership as a way of teaching our kids about physical fitness and to enjoy family time with them in the pool. However, they are NOT family friendly and cater only to those who obviously are stay at home parents, otherwise how would they expect anyone to abide by their insanely slim window where children are allowed in the pool area, during hours where the majority of parents are working..... not to mention the fact that when I asked their pool hours, I was told by faculty that it was all day on the weekends, yet when I showed up with my kids they indicated that no, it is adults only. Thanks for completely ruining a nice day with my family over your bullsh!t lack of communication.

raghul m

0 stars - FFC billing scam. Be careful when you go to cancel your membership. I have been a member of FFC for over 2 years. I moved out of PT, so walked over to FFC and informed them to cancel my membership. The person at the desk said my membership will be cancelled. Later after a month I was billed. I talked to Simona from FFC, she was rude, and says i did not sign forms to cancel my membership. When i asked her why was i not told earlier when i informed to cancel, she says its my responsiblity to ask for forms, and she says there is no proof of me informing them to cancel my membership. I advice new members to ignore west loop ffc at any cost. if you are already a member, carry your video camera to shoot it as proof. so that they cant say tomorrow that there is no proof.

Anonymous User

This gym got a serious face-lift since Ive been here. Not to say that there was anything wrong with the former, but wow, the new gym is stunning. The locker rooms are really nice, they even have a lounge area with a flat screen (just in case youre watching the game and you dont want to miss anything while youre changing). There is a Protein Bar in the gym which is becoming one of my fave places for a healthy bite to eat. Tons of staff, plenty of machines (I mean plenty), classes. For the price I cant imagine a better gym. And the best part is... you dont have to live in Presidential Towers anymore to be a member. Anyone can join. Right next to Olgilvie for anyone that commutes to the burbs.

Lance Egan

COMPLETE RIPOFF! In short, even though they say they charge you for the first and last month of usage and you can cancel at any time, they lie. They charge an additional month if you dont cancel in the start of the month before you want to cancel, but then waive it for some people (ex. my roommate). They also charge you for an entire month even if you join at the end of it and then charge you again on the first. FFC policies overall are only for getting as much money as possible out of every sucker that walks through the door. On a weird side note, this place is really weird with sending women workers into the men locker room at night to put towels away. Wth?

Avnit Bambah

Good gym and awesome marketing folks!! They can sell anything. Some trainers are great ( thank god I got one of them), but rest need to work on their time management, communication and stop staring away customers.I know a trainer who hits on every girl in the gym. It is very funny. The equipment count went down a lot this month and there were talks like gym is going out of business, but that is not true. In addition, they are getting rid of active trax, I hate it but there are apps like Nike training which I can try. New management is in money saving mode which is a concern for me as a customer. I love the pool and locker room.The gym is neat and clean always.

Valerie Lambert Kroll

Ive been an FFC member since 2008 and have always found a positive ROI of my membership dues. My membership level allows me to visit every location, and besides Oak Park, I have. The West Loop gym is hands-down the best location. The spacious weights area doesnt make me feel like Im competing for space. Their group fitness rooms are huge and the yoga studio is equipped for heat, which not all locations are. In the summer, every weekend youll fine my sister and I at the rooftop pool enjoying the low calorie beverages after a hard morning workout. They have a Protein Bar restaurant right inside as well.

James Wright

The gym area equipment is good and pretty clean. However, it is too crowded and way too full of men without brains. The pool area looks nice but it is too COLD TO GO IN!! I asked management to raise temperature from 74 degrees to 78 (standard temp for lap swim) and they keep saying they will and never happens... They just lie to you...even having a public thermometer in the pool....absurd.... I just gave up after two months asking everyday!!!!