Edwardsville Electric

Reviews 6

DU

Dustin Davis

Let me start off by saying that Ive never felt compelled to write a review of a business before, but I feel it is necessary after my experience with Edwardsville Electric. I worked with Rick, I believe the owner. First, I will say that the work I had done is satisfactory, but I am not pleased with the overall experience. I called Rick on a Thursday to schedule the work I was going to have done and he told me he would be out first thing on the following Tuesday, or at least would call me first thing. I waited until nearly noon until I called him back and he said he was tied up in a job and couldnt be out until later that afternoon. He arrived at nearly 3:00 pm and I showed him the work. He never offered to give a bid and Ive never had work like this done before, so I didnt ask for one. He said the job seemed pretty simple and he would be over first thing in the morning. He didnt arrive until nearly 11:00 the next day saying he got tied up in another job. He started work that day (Wednesday), but it seemed to me that it was at a snails pace. I was having to watch my daughter while he worked so I couldnt keep that close of an eye on him, but it seemed like I would see him do something, leave for nearly an hour, come back and he would have made very little progress. It seemed to me like he was really dragging his feet on the job (he charged me $80 an hour, so perhaps thats why...). He stopped working at about 2:30 that day and said he would be back at about 8:30 in the morning the next day. He didnt show until after 9:30 the next day and it was the same slow pace. At the end of this day (Thursday), he said he couldnt come over the next day because he had promised other people he would do their job the next day (Friday). I understand scheduling conflicts, but I did not feel very important. He left a lot of materials out that I had to move around so they werent in the way. He came back after the weekend on Monday and showed up at 8:20 or so and got to work. I had to have him make an adjustment to some conduit he was running which he said should be no problem. He said he thought the job should go pretty quickly that day; He spent 8 hours at my house and seemingly had everything done long before he left. He said he had to "clean up" which he did poorly and took at least an hour and half. There were bits of wire, screws, and bolts left in quite a few places. I know I was a bit naive going into this process and I shouldve asked for a bid, I shouldve compared him to other electricians, I shouldve expected a large bill, but I was not impressed with this experience. Again, the work done is satisfactory as everything works, but he left a mess and took his sweet time. I will NOT be recommending this company to anyone and will not use them in the future.

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Chantel Heser

I recently worked with Edwardsville Electric on a re-wire for my older home. I received multiple bids for the project and felt very confident selecting Edwardsville Electric. I really enjoyed working with Rick, the owner. He is very professional, knowledgeable, and courteous. He went above and beyond from start to finish with my project offering creative and valuable solutions and explaining everything along the way. Both he and his team were great to work with, prompt, and readily available by phone with any questions during the project. The project schedule was explained in advance and finished on time. I believe that Edwardsville Electric is an honest company and that they really take care of their customer. I absolutely refer Edwardsville Electric.

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Anonymous User

Edwardsville Electric saved me from a very difficult problem! After experiencing water damage in my basement I hired an electrician to do some rewiring and to check whether the electrical service to my house was ok. Within hours after he left I lost power completely. When I couldnt get a hold of the original electrician, I called Edwardsville Electric and they came immediately a restored my power. They returned the next day and redid much of the work the first electrician had performed. I will use them for any electrician job I have in the future. If I had hired them first I would have saved myself a lot of trouble!

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Emily M

We have used Edwardsville Electric in our business and home for well over a decade. Rick and his employees have been very professional, courteous and knowledgeable in every aspect of electrical work. We had some unusual electrical work with venting and cooling systems in our greenhouse business and Rick figured it out in short order. Very impressive, and I highly recommend him. Dave Macios

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Jim Donaldson

I had Edwardsville Electric add cans lights to our living room, and change other can lights to LED trims. Steve & Jim were very professional and efficient.They cleaned up after themselves, and left the worksite in excellent condition. I will be using Edwardsville Electric again and recommend them to anyone who needs electrical work to be done.

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Grant V

Dont do business with them! My wife and I set up an appointment with Rick to inspect a house we are purchasing. He was a no show. I attempted to call, he never answered the call and never called back. That is RUDE! If he couldnt do it, then he should have said so and not set up an appointment with us. If he had to cancel, he should of called.

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