CD One Price Cleaners

153 N Milwaukee Ave, Libertyville, IL 60048, USA

Address:	153 N Milwaukee Ave, Libertyville, IL 60048, USA
Phone:	+1 847-367-2509
Site:	cdonepricecleaners.com
Rating:	3.8
Working:	7AM–7PM 7AM–7PM 7AM–7PM 7AM–7PM 7AM–7PM 7AM–7PM Closed

Location

Photos 6

Reviews 16

Alissa Calomino

I am a huge fan of CD One Price Cleaners. I have used them all across the city and suburbs and had a consistently great experience until I went to this location. I dropped off 7 items, 3 of which needed buttons sewn on. I called ahead to make sure this location provided this service because I know some dont. I was told all of the items would be ready on 3/30, including the items that needed buttons. The clerk also said that cleaning was included in the price. When I came to pick up my items, the jackets with the buttons were not ready. I told them no big deal, perhaps the clerk misspoke or I misunderstood. I come back after the new date they told me and none of the jackets were cleaned. I was upset because after 3 weeks and 3 trips, and being TOLD they would be cleaned, I had to pay another $10 to clean them and make another trip (20 minutes away from my office). I asked to speak to a manager and was told that he wasnt in but would call me the next day. Of course he never called and when I phoned he basically said he wasnt responsible for what his employees told his customers and offered me a credit for $3.29. I will NEVER come back to this CD One Price and would think twice about visiting any in the future.

José Luis

I dropped off 23 shirts on one day and came home with only 22 and a credit for $1.79. I was told the attendant had miscounted when I dropped them off. I had in fact, counted them prior to coming in and was charged correctly for 23. Upon calling the Manager, he told me he would review the video footage and call me back on Monday. On Tuesday after receiving no call back, I called him. I was told that I needed to come in, get some paperwork and file a claim with the corporate office to see if I could possibly be reimbursed. No apology, no admitting they lost my shirt and no empathy. There is no doubt this location does a great job with laundering mens dress shirts -but at what cost? The old addage "You get what you pay for" has never been so true.

Mike Spencer

Once I started using this place, I started having broken buttons on my suits every time I picked them up. They offer alterations but ONLY if you bring buttons to match and if you can be without your garment for a week. Broken buttons happen, so I was ok with that to a degree. Recently I dropped off about 20 pieces and among them was a dress shirt which needed a top button. The shirt came back 10 days later with a button, but not laundered or pressed. The woman working the counter said I never told them to press the shirt despite the fact they figured out why I dropped off everything else. They are cheap for a reason. Marginal customer service at best and frequently damaged clothes.

Elizabeth molina-campos

Dropped my husbands shirts, they returned them with stains in the collar. We took them again, the stain cant be removed and basically blamed us, that we had brought the shirts in those conditions. They have returned a sweater and pants with what looked like water stains, and had to be done again. And the sweater was returned with a puncture hole, which they told me is because I have moths at home, which I dont and all my other sweaters are perfect.. and the sweater went in perfect conditions to the store.

Lucy Lucia

What do I like best about your store? Your prices, your positive energy, the way you are organized, your no-nonsense approach to your offer & customers which is easy to understand and navigate. Your plant has really good energy when I walk in. I tend to observe employees to see if they are happy - and yours do seem to be quite helpful and happy most all the time. My only complaint is that you are a half hour away from where I live, but I make the trek when I need dry cleaning. Well done!

Desiree Smith

your staff are professionals. They greet me with a warm and sincere smile. They took my garments and were able to meet the demand of my request. Your staff did a fantastic job of dry cleaning my garments. I will return to your business again and again. I will also recommend your cleaners to all my family and friends. Once again thank you for great costumer service.

Paulie

Had to go back twice, they were unable to properly iron my shirt and daughters dress. Didnt even acknowledged inconvenience. Manager blamed poor service on new employees. It must be nice to work for this guy.

Mustachio Extraordanaire

Turns out they dont actually dry clean. At least that was the excuse I was given because the dude at the counter had never seen a kilt.

Herman Rodiek

Professional, courtesy and friendly. Great pricing too. I use them all the time. Great pricing too! !!

Kathleen Saul

I like the efficiency, quality, military discount, and the fact that I get an e-mail when it is finished.

Martha Bosch

Always super friendly and professional! The staff here is amazing - and way too kind.

ericka moore

Great service, super friendly people. Ill definitely be going there again!

Sunny R

Best & most inexpensive dry cleaners around. Bar none.