Friedrich-Jones Funeral Home

Address:	44 S Mill St, Naperville, IL 60540, USA
Phone:	+1 630-355-0213
Site:	friedrichjones.com
Rating:	4.8
Working:	Open 24 hours Open 24 hours Open 24 hours Open 24 hours Open 24 hours Open 24 hours Open 24 hours

Location

Photos 30

Reviews 8

John Breen

I have used the services of Friedrich-Jones Funeral Home in Naperville on two occasions. Because of their thoughtful attention, sense of compassion, and professionalism, I am happy to say that I had a great experience with them on each occasion. The first occasion involved the pre-planning for my Dad who had suffered a major heart-attack and was in declining health. Friedrich-Jones’ director of Pre-Planning Services, Stephanie Jones-Kastelic, patiently walked me through the various issues to bear in mind and the different options available in purchasing a pre-paid funeral plan, covering the anticipated costs of the funeral. A little more than a year-and-a-half later my Dad passed away. Because he was buried in another city, Friedrich-Jones did not handle the actual burial. Nevertheless, they helped plan a Memorial Mass for my Dad that was equivalent to a funeral. This took placed at St. Patrick’s Nursing Home in Naperville, where he lived after his first heart-attack. With respect to both the planning of the actual funeral and the subsequent ceremony at the nursing home, I greatly appreciated Friedrich-Jones good counsel, sensitivity, and attention to detail. The second occasion involved the pre-planning for my Mom who was diagnosed with Alzheimer’s disease and was no longer able to care for herself. She also moved to St. Patrick’s. Given my previous experience with Friedrich-Jones, I had every confidence that they would provide excellent advice and service in planning for my Mom’s funeral. I am happy to say that in making these arrangements they demonstrated the same professionalism and compassion as before. Planning for the death of a loved one and organizing the funeral for a family member who has passed away are things that no one looks forward to dong. With the help of the people at Friedrich-Jones these difficult things can be handled in a way that serves the needs of the family and does honor to the loved one who has passed away.

Megan Berck

Friedrich-Jones Funeral Home has facilitated services for three of our family members in the past nine years - the first time for our own daughter who was stillborn nine years ago, the second time exactly one year later for our cousins infant son who passed away in a home fire, and the third just six months ago for our step-father who suffered from early onset Alzheimers. Much like any death, each loss required a certain type of compassion and sensitivity to the grief surrounding them. The staff at Friedrich-Jones does a wonderful job of demonstrating this compassion and sensitivity, while remaining professional throughout. They are impressively in-tune with the needs of each family, which is essential in their line of work. They also recognize that the grief surrounding a loss does not end with the funeral services, by keeping in touch with the families that they have served in the year following their loss. They put together a wonderful luminary memorial service each November, for the families of all those whose services they have facilitated in the preceding year, and send Forget-Me-Not seed packets to those same families each spring. Doing this helps to validate the grief that follows the loss of your loved one, while also honoring their life. We highly recommend Friedrich-Jones Funeral Home. They excel in making sure that your every need is met, during an otherwise unsettled time.

Mike Kohoutek

I used Friedrich-Jones for my mothers funeral who recently passed while in a nursing home. I sat down with them a couple years ago to make the arrangements. I wanted to be within a certain budget and they were very helpful in giving me a number of options to stay in my range. They were not pushy at all. I came away with a great plan that fit my budget with still a few options I could decide on. When my mom passed away, on Christmas day, they came to the funeral home right away - I didnt even have to call them. They handled everything - contacting the church, having the cards available, etc. The funeral went very smoothly - everything was handled according to plan - the casket, etc . They were very professional and handled EVERY detail - no surprises. I would definitely use them again and would definitely recommend them. This is a very difficult and emotional process - Im so glad they were there for me to handle everything!

George Pradel

On August 29th, 2015 we lost mom to stage 4 bone cancer. Nothing will ever totally prepare you for something like this. Obviously our family was devastated and not thinking clearly. Friedrich - Jones was professional but treated us with such love and concern.The whole staff helped take away the stress of going through the wake/funeral part of when you lose a loved one. I called at 6:12 a.m. when mom passed and they were at the hospital 1 hour later. Our service had over 3,000 people and it all went very smooth. The staff that now our family calls our friends could not have done a better job. It is easy to see that they put their Heart and soul into each wake and funeral. We still to this day are being told what a wonderful job the funeral home did.We will never be able to say thank you enough. Mayor emeritus A. George Pradel George, Carol and Gary

Susan Weinstein

My family used the Friedrich-Jones Funeral Home for my fathers funeral and could not have been happier. My fathers death was very sudden and unexpected, which was devastating to my mother, siblings and myself. I am so grateful to the staff at Friedrich-Jones Funeral Home for their compassion, kindness, professionalism and integrity. They not only helped guide us through the entire process but also helped us celebrate my beloved fathers life. He looked handsome and we all left the experience feeling a sense of peace and closure. I cannot thank Friedrich-Jones Funeral Home enough for their counsel, sensitivity, and attention to detail. I know they are a family business, but they also made us feel as if they were part of our family.

Michael S.

The Funeral Director was very caring and so helpful. We enjoyed discussing mom, the arrangements and he asked about all of our family. I know "enjoy" is unusual to use to describe funeral arrangements, but he made it so easy and we were glad to talk about other things and have him answer all our questions. He did not rush us in the least. We were very comfortable and so pleased we chose Friedrich- Jones. Unfortunately, we all have to die so I am sure we will choose Friedrich-Jones again.

Mary Hughes

Friedrich-Jones Funeral Home (Naperville location) has provided the service for our Mother, seven years ago and for our Father earlier this month. We appreciated the fact that both of our parents had preplanned their services down to the prayer cards. Every person that we came in contact with from the time of our parents passing to the Mass service made our lives easier and we were able to concentrate on our family and celebration. Thank you! Mary Anne Powers

Brian Basilico

First off I am not a direct customer, but I have attended multiple services at Friedrich-Jones. I am always impressed with their level of customer service. When they hosted my best friends fathers wake, it was as if they were part of the family and they understand how to make this a celebration and not just another thing you have to do in life. I am not in any hurry to use their services, but when the time comes this WILL BE my go to place!