|Address:||10711 S Cicero Ave, Oak Lawn, IL 60453, USA|
|Working:||7AM–5:30PM 7AM–5:30PM 7AM–5:30PM 7AM–5:30PM 7AM–5:30PM Closed Closed|
My check engine light was on. An ongoing problem for 2 years now. Kept coding the catalytic converter or something like that. I had it replaced last June. This morning I had my car towed to Spitfire and later in the afternoon, my car was ready for pick up! The service was surprisingly timely! Thats a good sign. Lets see how well a job theyll do.....When I picked up my car, I had reservations about them actually addressing the issue with my car. Thats based on my past experience with other mechanics. The other place I used to take my car to never seemed to know much about what was going on with it, even after they "fixed" it. The guys at Spitfire were very knowledgeable about what needed to be done and so far so good! My car seems to be on point! Ill write another review in a couple of weeks, good, bad or otherwise (whatever that is)! 08/30/2016 Id forgot about following up with this post. So far so good. I continue regular maintenance with Spitfire Automotive and theyre on point. Really good guys. Knowledgeable and excellent customer service! I agree with another poster on here; cleanest shop Ive seen!
Heard about this place while at the doctors office. Two patients were talking about getting ripped-off at the Dealership. One of them said they were quoted a price of a $1,000.00 for some work on their car. They heard about Spitfire from a friend & took it there for a second opinion. They were really shocked at their price, that was hundreds under what the dealer quoted for the same problem. I went there for some front end work & was really happy with the work that was done & the price was way better than others that I stopped at. They really take there time checking-out your car & explaining your options. No pressure. Just good old-fashioned caring about their customers. Ill definitely be coming back to Spitfire for all my future car problems. You can trust them & their work!
Brought my car in to get checked out and they tried to rip me off of over 1,000 saying i need a transfer case when i had 3 other places look at it for me and no i didnt need one. Plus this place over charge for each thing. Wheel bearing plus labor around 400.oo and other places in 200s. Thats a big difference too big that they can or anyone else can say its the laber. No it wasnt as i got parts and laber totals for this place and another place. So a warning to anyone who goes to this place they over charge and was wrong about a big part of what keeps vehicle going a transfer case. I dont know about you ladys but as a women im tired being lied to and ripped off so here you go. Just a honest tip.
This shop is one of the best in the area for car repairs. Highly recommend them! Honesty and integrity are very important to me and Spitfire has- both! The management team is very professional, courteous and friendly and the mechanics are top notch! I have never been disappointed with the quality and skill applied to the repairs. They are far cheaper then dealer service for almost everything. Some discount places may sell tires or batteries cheaper then Spitfire but unless it is a “must repair under dealer warranty” I bring our vehicles here for service. It’s also the cleanest shop I have ever seen! I would not be surprised to see white linen tablecloths on the car hoists!
Been dealing with Spitfire for years, and will continue to do so. Their technicians are well trained, and keep up with the latest automotive technology. Recently purchased a "new USED car." It needed work which was covered by warranty. I chose to bring it to Spitfire, rather then the dealer. They honored the warranty, and performed the necessary work. I would trust my car to Spitfire before I would have a dealer work on it.
They may be a tad more expensive than some other shops, but the service makes it worth it. Ive had some rather extensive work done on two of my Ford Escapes, and Al kept me informed every step of the way. If something was found that would add to the original estimate, I was called before the work was done. The shop is very clean (much cleaner than my garage), and everyone there seemed friendly and eager to help.
I took my minivan in to a local dealer and they said I needed a new transmission for $5000. Spitfire diagnosed the problem as something different and fixed it for less than 10% of that estimate. They are very knowledgeable, friendly, and helpful.
Ask for Al, hes very thorough in explaining the processes of getting your car squared away. I was having some electrical issues and my car was fixed and ready to pick up within a few hours! Im satisfied with the price and level of service!
The staff is have very good interpersonal skills, they care about you the customer. Ive never been dissatisfied with any work theyve done on my car or my family or company cars. Ive been a customer if theirs since 1998.
I have been going to Spitfire for several years and trust Al the Manager and all the team members. Yesterday, I called to schedule an oil change and I was in and out this morning. gratefully, Roseann Keller
Charles Taylor Jr
Ive been going to spitfire for about 10 years now and will continue to have my car service there they are very courteous and professional. They keep my Cadillacs in good condition. Love it.
Honest, knowledgeable, and very friendly staff in a clean and organized environment. Would definitely recommend Spitfire for your auto repair needs
Everyone at Spitfire is top notch. I have been taking my cars here for years and have never been disappointed.
Great experience at this location. Willing to explain in detail work needed for your vehicle.
Wanted to charge me 380.00 for a job done elsewhere beautifully for 175.00.
Good, quick service