The UPS Store

Address:	2314 IL-59, Plainfield, IL 60586, USA
Phone:	+1 815-254-8194
Site:	theupsstorelocal.com
Rating:	3.2
Working:	9AM–7PM 9AM–7PM 9AM–7PM 9AM–7PM 9AM–7PM 9AM–5PM Closed

Location

Photos 9

Reviews 6

Rasa Y

Shipment From Plainfield, IL to Clarendon Hills, IL I been doing these shipments for the last two year (1-2 shipments per week) from this UPS store and had some hick ups here and there when owner did try to charge me for it next day air, but when he got to know me as a customer there was never questions asked besides for my ph # and where to ship I caught couple times when I did send my family member to mail my documents charges where 25-28$ and it claimed to me next day air. So twice I did overlook those charges but yesterday when I actually send my husband to do shipment John again charged for next day air my point you know now me as your costumer and you acknowledge me each week by special hellos why are you trying to do wrong because you know this shipment is 30miles shipment ??? and i am pretty sure John knows there is no next day delivery by air available for 30 miles distance.... so disappointed, and to make it worse I made a ph call and asked him why he did such a thing and he got quite offensive.... wont get much in conversation but I shall say was unprofessional . If you treat your customers like that who is actually loyal customers and come to your business location every week why dont you be a little bit nicer. I was at least trying to get an apology but that did not happen at all. Shame shame shame Sir John you took my $ for service that does not make sense and then did not have balls to apologize Good luck to you Sir, and in my case I have another ups store here not to far that I can use

Jennifer Yafchak

Called at 4:30 and asked if they had notary, was told yes. Asked when the notary was there until, was told 7. Arrived at 6:30 and was told the notary had left. I asked why I was told 7 on the phone, he couldnt answer

Taylor Sharpless

Staff is very rude and not accommodating at all. Would not recommend coming to this location if you have a lot to ship. They are not the most knowledgeable either.

barbara H

John is always accomodating and very helpful. Excellent customer service. Come to this place for years and never had a problem. Thanks guys ☺

Nicholas Bobel

This is my go to local UPS store. Conveniently located and great hours.

Adnan Baig

John & his assistant are super customer friendly