Address: | 215 63rd St, Willowbrook, IL 60527, USA |
Phone: | +1 630-325-8888 |
Site: | midtown.com |
Rating: | 4 |
Working: | 5AM–11PM 5AM–11PM 5AM–11PM 5AM–11PM 5AM–11PM 6AM–8PM 6AM–8PM |
WA
Wayne Brown
I was a member of this club for many , many years and recently requested that I go onto a standby program due to my inability to attend on a regular basis, which would reduce my monthly dues to $20 and also restrict my attendance. All of this was fine until they put me back on the full monthly payment schedule without any notification. I went in and spoke to the membership person requesting that I be put back onto the standby program and to credit me the $100 extra that I was charged, which he refused to do. I blame this on personnel turnover and a lack of consideration by a new membership person. I little consideration would have kept me as a customer however I couldnt justify the attitude towards a long time member. Arrogance permeated that whole interaction. A classic case of poor customer service.
RA
Raj Agnihotri
I am a member of this club and have been for about 6 months now. I urge you, do NOT become a member if you cant afford it, or it will affect your daily lifestyle, sorry to sound mean, but this club is not for you. However, if you can afford it, it is one of the best clubs around. They get new machines every couple of weeks, the basketballs are all good quality, tennis lessons are only $65 for 3 months! The upfront cost is high, but in my opinion it is worth it.
OA
oana marin
I have been a member for over a year. For a 150$ a month I would not expect to find used tampons in the shower, machines not functioning for months, and cards expiring for no reason when your credit card was charged. Plus is full of older people with all sorts of health issues who leave their clothing on machines just cause they cannot bend etc., I would expect the staff to be more helpful towards the elderly and not just rely on the rest of the customers.
DO
dorion pollard
I was intcerrigated negatively by the front desk about me being a guest and how arrived and planed to leave the club .. felt like I was being patronized and judged for my skin color. received multiple disgusting looks. At a point the lady was yelling at me telling me to get out and you arent welcomed here and this was my first time here.
CA
Caroline Leban
Love Midtown. Wonderful staff, pros, trainers and It offers us everything. Love.pool classes and fact there are classes each day of the week. We are so lucky to have these. Thanks again for all your fine service. Love you guys. Caroline Leban
MA
Mars Earthlin
Stay away from these monsters, horrible people and service, all they want is your "contract money" and this suppose to be "health" club... They have no human feelings.... If I could leave -0 I would. Trash this place.
AM
Amanda Wilson
Awesome place. I am a member and I play tennis there, use the gym, even do pilates. Really large facilities, good courts, good gym, good instructors, good lessons. Very satisfied.
CA
Cathy Lauro
Great place to play tennis, meet new people. Try the cardio class on Saturdays...its awesome!!
KA
Karen McClure
Super clean with great programs and equipment! Very friendly, knowledgeable staff!
TA
Tadas Laurisonis
love it!