Address: | 1100 E Main St, Brownsburg, IN 46112, USA |
Phone: | +1 317-852-3358 |
Rating: | 3.7 |
Working: | 8AM–5PM 8AM–5PM 8AM–5PM 8AM–5PM 8AM–5PM Closed Closed |
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Dave Bell
Horrible Customer Service! The women at the front desk is rude and seems to do things her way with no consideration for customer service. The level of communication at this body shop is what is in desperate need of repair! I have only been there twice and both times they have kept my car for several days without even doing any work to it. Just when I thought my car was going to be ready to pick up after 5 days, I found out on day 4 that they havent even started the work yet, couldnt get the parts and didnt bother to tell me either. All they needed to do was pick up the phone and tell me there was a problem, not sweep it under the rug. Then after having my car for a total of 10 days, between both trips, they only put 3 full days of work into it and still gave it back to me without the emblem on the front grill when I specifically gave it to them to put back on. This place is clearly busy enough to not need my business anymore. Fool me once, shame on you. Fool me twice, shame on me! NEVER AGAIN!
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Michelle Cody
worst body shop i have ever dealt with. extreme in pricing, estimates, etc. had my car for TWO WEEKS. i should have shopped around. then, they didnt even call me when car was finished, but claimed they did. i called after two weeks, concerned with the amount of time they had my car, with not one update or phone call received from them. my insurance company and myself were ripped off. my trunk was filled with broken glass upon its return to me. 3800. they charged to replace back glass window and small triangle in rear. three small holes in top side. and didnt even clean glass. and my family removed all glass from inside and out before they came to tow. live and learn people. do NOT make my same mistake.
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Erika Wester
I have had multiple cars repaired here and would recommend them to anyone. The quote they gave us was the cheapest, and the work ended up being cheaper than quoted. They returned my car to me in the time given. They did a great job! I will always take my cars to golden chassis for car repairs after an accident.
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Anonymous User
My car has been significantly damaged three times and the employees at Golden Chassis are very good at what they do. They are quick to communicate, polite, and are very competent in their field. I would recommend this body shop to anyone.
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Tricia Wynne
Buck is wonderful. He helped me so much with dealing with the crooked insurance company. He will fight for what is right.
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Darrin Marion
Great group of people. Would dk business with them anytime!