Address: | 107 N 15th St, Chesterton, IN 46304, USA |
Phone: | +1 219-921-0965 |
Rating: | 4.1 |
CA
Captain Planet
2000 cavalier, fall of 2015 i stopped by and spoke with the owner (Al), recieved a quote, dropped off a quarter panel, and was told to make an apt the next spring, make my apt for mid march, and drop off my car. 2 1/2 months pass that im without a daily driver so i check on my vehicle..… not only had they not even begun the work, but they had left it parked under a tree and allowed it to get coated with a nice sticky layer of tree sap. Spent the day trying to get ahold of the owner so that they could pull out the all the cars blocking mine in, and when he finally got to the shop he didnt even bother apologizing or trying to explain himself, just handed me my key and pointed to where my car and quarter panel (which i had dropped off the previous fall of 2015 when i got the quote) were, and continued right on with a business call suckering new business into his shop. They had my quarter panel for a year, and my car for 2 1/2 months, and had no motivation to so much as touch my vehicle,........not too mention now the whole car needs repainted as opposed to just the quarter due to tree sap that im still trying to remove. If you want the work done within this decade, dont go to duneland collision(unless your one of the many govt/police cars or cars accompanied by an insurance agent, ive seen him make time for, im a neighbor of this business as well as a failed customer) they arnt just a bad business, their bad neighbors as well.
BR
Brian Newhouser
Lies about price, and being able to do repairs. Told me almost 6 mouths prior $5000.00 to do rust repair on my truck, when time came to do the repair his story changed, that he couldnt do it because it didnt run "the truck was driven there", then it needed more work than before from hail damage, "the truck had been in a garage the hole time and not outside ever since he gave me the price," then it was he couldnt get it in his paintings booth. If hed just said he didnt want to do it in the first place it would have been no problem, but to lie about everything was just uncalled for. After a little checking in found out this was not the first-time he had pulled this. So beware.
PA
Patricia Hamscher
I have done business with this shop for YEARS. Albert is honest and the quality of work thats done is above and beyond! I have been taken to the rental company and taken home and have never had to worry about being stranded without a ride to or from and he has ALWAYS been reasonable and I would never go anyway else for my car repairs and recommend duneland collision to everyone. Albert Royce is the BEST!!!!!
JE
Jeremiah Mitchell
Good work. The area they work on looks better than the rest of the car. If you need it done quickly just ask them, otherwise its probably best to give them some time as it appears to me that, at any given time, they are tackling a bunch of jobs.
DA
Dave Bickford
Albert and crew always do the BEST work around! Very reasonable rates, fast and friendly service, and the ability to work around changes. Insurance work is also no problem. As long as Im within 500 miles of Chesterton, I wouldnt go anywhere else!
MA
Marvin J Miller
Albert and company did a GREAT! job on my 2013 Ford Tauras.They even waxed and washed the whole car for me. Prompt professional service!
WI
William Ryan
I have had three repairs at Duneland and have been extremely satisfied.Albert ,gives detailed explanation and does what he says.
MO
Molly Brust
Albert the owner is awesome. Fixed my totaled car and saved me when my steering locked up. Highly recommend
CH
Chris Kuliczkowski
Great people to deal with and fair pricing ,and excellent repairs...strongly recommend
JE
Jennifer Messer
Fixed my car super quick! Knowledgable, Pleasant & professional to deal with