Address: | 1030 N Main St, Cloverdale, IN 46120, USA |
Phone: | +1 765-795-6777 |
Rating: | 4.2 |
Working: | 8AM–6PM 8AM–6PM 8AM–6PM 8AM–6PM 8AM–6PM Closed Closed |
GO
Google User
The lack of customer service and professionalism by the owner George creates confusion in regards to how this establishment is able to remain open. Whether customers are right or wrong, there is always a way to address and resolve any misunderstandings or issues presented at a business establishment between a consumer and owner. Business owners who are considered to be apart of the "mom and pop" shops of our economy must take more value in their customers and the level of customer service they extend due to the fact that their customers can easily become patrons that support businesses that are more poplular in offering the same service being provided. What I witnessed today by the owner of this establishment supports numerous discussions from a national standpoint that addressses the diminishing need and support of small businesses. The lack of urgency to offer a resolution in a professional manner, the lack of respect given accompanied by foul and derogatory language used in addressing a customer is a level of service that I hope no current or future patrons ever experience with this establishment. All small business owners regardless of geographic location and/or financial status should always take heed and operate on the fact that your business lives and dies by the hand of consumers. Without a strong consumer base, you no longer exist! This establishment lacks the necessary tools to become and remain successful to withstand its competitors.
A
Anonymous User
I have used cloverdale truck repair for a couple of years now, and they are my first choice for truck repair!! I travel coast to coast and have used many shops, stops and dealerships, and I have never been treated with as much honesty, integrity and respect as they do. THEY WANT YOUR BUSINESS AND THEY ACT LIKE IT!!
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fred forth
Theyre polite and competent, their labor rate is well below what you would pay a TA or Petro, and they dont have the big chain truckstop bs mentality there. Far as Im concerned, the only bad thing about them is theyre not open 24 hours - - and I suppose operating costs is the only reason they dont do that.
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Liam Martinez
Had a blow out in my truck and they cant fix it till 2 days from now they say emergency roadside assistance but i was told they were to busy to take 30 minutes to change a tire for a paying customer yet the lot is empty hhmm wonder if it had anything to do with me being gay?
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ray murphy
Very rude.. go to exit 51for repairs. They are much friendlier. Worse experience with a repair shop in over 14 years of business. So terrible I wish I could post the videos I recorded to show the treatment I received from George, the owner
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Peter Zimmerman
Had a broken metal bracket for my bumper my company shop fixed and broke a week later. These guys welded it up better than stock! Fast, friendly and cheap. Id come back here anytime.
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George Fulk
Awesome service they did best service for me and my family
CL
Clint Forgy
These guys have helped me out of a jam more than once.