Klein Auto Service

2020 Werner Ave NE, Cedar Rapids, IA 52402, USA

Address:	2020 Werner Ave NE, Cedar Rapids, IA 52402, USA
Phone:	+1 319-364-2425
Site:	kleinautoservice.com
Rating:	4.9
Working:	8AM–5:30PM 8AM–5:30PM 8AM–5:30PM 8AM–5:30PM 8AM–5:30PM 9AM–2PM Closed

Location

Photos 21

Reviews 12

Kevin Graybill

On the evening of Wednesday, July 27th, 2017 my 19 year old son was travelling with two of his friends from Miami, FL to our home in Hiawatha, IA when I received a phone call saying his 2007 Toyota Camry was having issues. He was able to get it to a Publix parking lot in Palm Beach Gardens, FL where the vehicle ultimately died. First thing Thursday morning I contacted a local repair shop and explained my situation. He said to have it towed to his shop and he would evaluate it right away. It was determined that the alternator had failed. I advised the alternator had been changed in January, 2016. He said to contact my local shop that originally replaced it to see if there was a warranty. I contacted Ken at Klein Auto Service and explained the situation. Ken stated the alternator did have a warranty and even offered to contact the local shop directly to work out the details. By mid-afternoon Friday the repairs were made and my son was back on the road. I can’t express enough how grateful I am to Ken at Klein Auto Service and Brent at Rapid Auto Care for their understanding and willingness to help in this difficult situation. GREAT SERVICE!!!! If you’re not aware, it can be very challenging for a 19 year old to get a hotel room or rent a car. My wife had to jump through some hoops to locate a hotel that would be willing to provide them a room.

Ronald Phillips

My girlfriend took her car here (based on a friends recommendation) and while there was some mix up with the parts that the mechanic couldnt control he handled it very well and put out a good honest vibe. Took a little longer, and cost more than the original estimate, but there was a much bigger problem lurking behind a small one. It was a shock to her, but still really felt he was completely honest with her. Throughout the experience he was super professional yet down to earth. Im gonna try him for our next few repairs, after hearing some good reports about this place. Finding a mechanic you can trust, to me, is essential. You dont hear what you want to hear, but you can trust they are telling you the honest truth. Essential!

Tobin Michael

I was looking for a new mechanic. Having lived in Cedar Rapids area all my life you would think this would be an easy task, it was not. Finally, based on google reviews, I decided to try Klein Auto repair. Being somewhat mechanically inclined I have an idea of what needs to be done, how long it should take and what the repair should, roughly, cost. After having Klein auto work on two separate repairs I feel that I have found someone that I can trust with my vehicles. Both times the repairs were done in good time and at a reasonable and fair price. To top things off I was kept informed and consulted on the repair. If you are looking for a mechanic give them a shot, I think you will be pleased.

Anonymous User

I have used Klein for several oil changes and a brake job. They are a family-owned business that gave me fair, friendly service. They were happy to give my vehicles a quick overall inspection during the oil changes, and they were straight up about what my vehicles needed or didnt need. The prices are comparable to other service places around, although you wont find the coupons/discounts a national chain might offer. I definitely recommend Kleins.

Sam Tracy

First time taking a vehicle here, Klein Auto will now be where I go every time I need maintenance or repair. They went above and beyond in taking care of what needed to be done at the moment and explained a future repair that could be done to get my truck idling and running better should I be interested. Theyve certainly got my trust after one visit.

Anonymous User

Does all my car work. Gets things done right, the first time. Tells you exactly what needs to get done and what can wait. I stopped getting second opinions soon after I started bringing my cars here. Highly recommend you take your car here.

Jeff Lawrence

Ken and his employees were excellent, thorough, and when there was a problem after the repairs were made, he found it and fixed it at no charge. I highly recommend this place for any kind of car or truck repair.

Billboard Bob Klaus

They treat you with respect and sincerely want to make you a satisfied Customer! Its the cleanest auto repair shop youll ever see! Thank you Ken for running your business like you do.

Jon Bell

When I need a car repaired I need it done right the first time, a fair price and completed on time. Thats why I go to Klein Auto. Professional, friendly and honest. Highly recommended.

Courtney St. John

We take all of our cars to Klein for any repair and maintenance work we need done. They are timely, honest, and stands behind their work.

Kyle Nystrom

They treat you right and give you options of what needs to be done, and what could wait.

Jason Klein

Honest, quick and knowledgeable. Very reasonable pricing.