Address: | 2934 Dolphin Dr, Elizabethtown, KY 42701, USA |
Phone: | +1 800-275-8777 |
Site: | tools.usps.com |
Rating: | 2.7 |
Working: | Closed 8AM–5PM 8AM–5PM 8AM–5PM 8AM–5PM 9AM–1PM Closed |
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Sherry Burnett
I am the last house on a dead end street. There is always an excuse for the mail carrier to not drop off my mail in my box. Some of the reasons when we first moved in 4 years ago were legit. We have taken care of the complaints as to why our mail was not delivered. But to this day, 4 years later, we still get our mail withheld. The reasons are not legit. And Ill address this problem with the USPS Management. My mail will be delivered everyday but always running days behind. Then after a couple weeks it goes back to skipping my mail box again. And Ill have to complain again. Ill receive time sensitive mail after the due date has passed. I have damaged or opened mail delivered. And I have had important documents never make it to me at all and have to reorder. What a nightmare.
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Sally Holmes
During the past 90 days: A check issued from the bank was never delivered; Ive received mail belonging to other residents and vice versa on numerous occasions; a package missing on 12/14/16 (and the resolve, "a lot of package are stolen in your area, tell the shipper to file a claim); and, a package delivered 12/19/16 was bound with a rubber band, packaging and contents damaged. I filed an online complaint with the IG. I stayed home as a package, requiring signature, was scheduled for delivery today. As of this hour (4:30 pm) it has not been delivered. Claysville Landing, ETown
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Bill Betlej
Just had the worst experience today at the post office. Melanie was incredible rude and blamed it on having a headache. Headache or not thats not a way to treat someone. I hope that after talking to her supervisor her (Melanie) headache got worst. If you hate your job that much just quit and let someone who wants to work have your job.
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Amanda Lynn
Im sick and tired of having to wait until after 2 to get my mail if at all. It used to be delivered before 11. I keep getting my dads mail and he doesnt even live with me. I also get other peoples mail that used to live at my address. I have tried to sort it out and still it keeps happening. May just have to get a PO BOX.
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Carla Abri
been waiting on my package and this whole time its been at the post office and they dint even leave a note saying they took it back with them and its in the parcel they dont even have a direct number been on hold for more then 1 hr waiting for customer service to tell me where my package is !! im really upset !!!
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Anonymous User
Ive had issues with my mail carrier in my area and the carrier always puts wrong mail in peoples boxes and has even lost a package of mine. They never resolved my lost package and to this day, I regret not having insurance or tracking. Terence and Ron were very helpful, my carrier was the one I dislike.
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Adam Mikulis
Easily the worst post office I have had to deal with. They lost my wifes package for several weeks and didnt follow up a single time despite assuring us they would the five or so times we went in to check for it. Obviously unorganized, and mail always arrives late (sometimes as late as 6pm).
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Moon Willow Creations
This past month all my mail is going everywhere but MY house! I have no clue why, cant get a hold of anyone on the phone to find out why. In 15 years I have never had an issue with my mail and now this past month it is HORRID! sign me Pissed!
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Sola Scriptura
Mail is ALWAYS late and damaged. Ive had very important documents sent to me, clearly stating "DO NOT FOLD OR BEND" and without fail, they will always fold it! The USPS needs to just close down and allow the private sector take it over.
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Sabine Jackson
Has lost my mail. Consistently delivers mail to neighbors. Have complained to the postmaster there to no avail. Its now Saturday evening 6 pm and still havent seen a single mail truck. Service non existing and sucks.
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Boyd Wood
The guy who answered my call was a total ass about it, just wanted to know if my package had arrived. The operators name was "patrick", hung up on me halfway through me talking at the end of our conversation.
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Jeff Scroggs
My held mail was lost by the carrier and never delivered. After talking to a couple of other people on Route 5, turns out the Saturday carrier has a habit of misplacing held mail.
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Anonymous User
My Family Has Been Having Issues With The Mail Lately. It Wont Get Delivered Until 4pm Sometimes It Is Even 6pm When We Get Our Mail. The Carrier Is Always Late Now.
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Lucas V
While my mail carrier can be forgetful, he (and his backup) are really friendly. The post office itself is setup nicely and the staff is really helpful and nice.
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Melody Netherton
They are constantly losing packages and leave there phone off the hook for hours at a time so they can ignore customers.
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Deb Dixon
Our mail carrier is awesome! Weve been very happy since we moved here 6 months ago. Lincoln Drive Etown
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Tasha Walker
Dont ever get my mail till after 5pm n its pissing me off... there no damn reason for it...
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Barb Hayes
Always friendly and efficient. Great staff and management.
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Joseph Doss
I live on College St and my carrier is great.
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Alikhan Merchant
Never on time diliveey