Address: | 7800 John Davis Dr #800, Frankfort, KY 40601, USA |
Phone: | +1 502-695-5507 |
Site: | ulta.com |
Rating: | 4.2 |
Working: | 10AM–9PM 10AM–9PM 10AM–9PM 10AM–9PM 10AM–9PM 10AM–9PM 11AM–6PM |
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Alyce Kunz
I have been to other Ulta stores, and I find this store to be on-par as far as service goes. I normally dont approach staff, because I shop their on a regular basis for most of my make-up, and know where to look. It is a smaller store, so they dont have as many products, which can be a downer if youre looking to try something new. However, for the products that are most common among consumers, I find that they have most everything one is looking for, and keep it stocked fairly well. Most of the time I have had great help whenever I do ask for it.
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Anonymous
The least helpful staff of any Ultra Store have ever visited! It was my first time to this Frankfort store and I daresay I will never come back. They just kept throwing glances my way until I asked for help. And even after I did ...I was pointed to the shelf and the sales associate walked away to go talk to her friend. So frustrated. I will wait for the Lexington store to carry the product I was looking for later this month and I am sure I will get great service there.
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Catherine Emberton
When Im at the store the service is wonderful. But anytime I call to make an appointment Im on hold for over 30 minutes.
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Patricia Brauer
Friendly sales people and right off I-64
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Silver Wolf
Nice place but way way to much perfume.