Chick-fil-A
| Address: | 4925 Outer Loop, Louisville, KY 40219, USA |
| Phone: | +1 502-969-5090 |
| Site: | chick-fil-a.com |
| Rating: | 4.6 |
| Working: | 6AM–10PM 6AM–10PM 6AM–10PM 6AM–10PM 6AM–10PM 6AM–10PM Closed |
Location
Photos 100
Reviews 36
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Jasmine Bischof
The first time I went there, they were newly opened. I had trouble reading the menu because I had forgotten my glasses so my anxiety was high. A guy behind me rudely honked his horn and yelled. The cashier calmly assisted me. She had memeroized the whole menu! By the time I pulled up to pay, I was in tears. They gave me my food, I owed nothing and they told me to have a nice day. Just recently I visited there and they were a little backed up, they had an employee stand outside of the window to individually hand customers food to speed up service. They are phenomenal!
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Christy A
In my opinion, it is very annoying to have people surrounding your car when you want to simply go through a drive thru. First of all, it puts alot of pressure on the customer to hurry up and order. Secondly you have to ask if you can look at the menu because they are standing right in front of it explaining why they are there. On top of that my order was still missing an item. Its a very uncomfortable experience. I wish I knew when to expect this so I can drive someplace else instead.
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Tamya Hayward
They have their lines so well organized in drive through. They have a person at the speaker taking your order, another that runs up the line to collect your money and you get to the window and just collect your food, and wow did i get through the line lightening fast! My order was correct and fresh. They are awesome.
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Doug W
The new sausage breakfast burrito is really good. Throw in the japaleno salsa, and it totally rocks. Ive been in here several times over the past couple weeks, and the staff is ALWAYS friendly....even the poor kids who work in the hot sun at the drive thru sometimes. This location has made me a huge fan.
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Abby and Kaitlynn
The costumer service is absolutely amazing...I went in with my family today and my little brother mentioned that it was our second time at that location and the cashier was super nice and the food was done and out to us as soon as we sat down...I highly recommend this location
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Caleb Johnson
Great chik fil a! Theyre always courteous - as you can expect from CFA - and speedy. We often send someone to pick up lunch during our break time and they always go out of their way to make sure everything is perfect... Even offered to carry it to my car once!!!
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Michael Lewis
Ive never been let down here except for one time when the lady in the window questioned me about the sauces I wanted. Never understood why I needed to explain why I wanted polynesian sauces for breakfast but Im choosing to let that annoyance slide this time.
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Emily Ernspiker
My order was wrong but they gladly fixed it. Had someone come to the table to check on us and get refills. My daughter had fun in the play place and they had a book for her instead of the toys she cant play with due to choking hazard. Love places like this.
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Beverly White
The staff is ALWAYS KIND to the customers. And I visited wearing a cow decorated shirt and received a FREE chicken sandwich for customer appreciation day!!! Thanks Chick-fil-A! More businesses need to have customer appreciation day! : )
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neenee keen
I absolutely love this place. Chick fil A is so known for their chicken and I love their waffle fries. This place is awesome. Be aware that they are always busy but they get your food to you quick. Always polite and with a smile.
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Jeff Edlin
Excellent food; staff very polite and attentive. Clean floor; tables; trash cans; & restrooms. Drive thru takes a little while due to long lines; but staff keeps it moving along. Like that they ask for a name on the orders.
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Stephen Jones
Had the chicken biscuit this morning and it was very good. I can get two McDonalds sausage muffins for the price of one Chick-fil-A chicken biscuit, but the chicken biscuit makes me feel good. The biscuit wins.
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Trevor E
I love having a Chick-Fil-A close to work! A good store. I cant comment on the inside, but my drive thru orders have always been right, food has always been hot, (or cold if it was a salad or frozen lemonade!)
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Kelsey M
Wow! Went to get lunch during rush hour and was actually greeted by a friendly face to take my order, payment and give me my food. I would say less than 5 minutes. Very great service and food!
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Ashley Goomey
Drive through was packed so I went in...placed my order and before I could get my change back in my purse a girl walked forward with my bag and called my name...and as always- best chicken!
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David Harrison
Like all chick-fil-a restaurants, this one has fresh food, extraordinarily polite and cheerful team members and is a quick fix for a great meal. Healthy choices are readily available.
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Fernando Jimenez
Porque es un lugar con actitud de servicio y rapidez e higiene.
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Amber Williams
The employees are always so courteous and pleasant, they always have great promotions and events for the community and the food and service are great! My kids love it!
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Marty Dick
Got a market salad base which means no chicken. Almost walked out the door with chicken on it. It was fixed but waited a while for the first one. Food was still good
JU
Justin Manning
I order from this location often, the employees are both friendly and good at their jobs. Lines move quickly and food comes out hot and correctly as ordered.
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Jorge Brito
I love the food here. Everyone is so nice and respectful. The environment was calm and my child had fun at the play area. Really good place to relax and eat.
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larry fairless
Fast, stressfree ordering. Good and hot chicken, salad, waffles fries. Brenda, who works the dining room, is adorable, kind and very attentive.
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Derek Kamber
I took the kids in to sit down and enjoy our meal. The facility was nice and clean, and the food showed up before I could even sit down!
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Wicky Wicklet
Bad placement of store. Hard to get in and out. Feel like in gonna get in wreck in this parking lot. Not as nice as other chick-fil-as
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Jonathan Reid
By far the best place to eat nowadays. Food is always hot and perfect to order. And they always say its been a pleasure serving you.
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Tony Kerr
A nice place right in front of Jefferson Mall, the associates come to your table, and keep your drinks filled, what a treat! :)
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R W
Always fast, friendly, service with a smile. Great food, nice play area for kids. Follow them on Facebook for special events.
BJ
bjcastro18
Its the BEST. You not only have good food but also has a friendly staff and fun for kids. Its the best family place to eat at.
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Rhonda Roderick
The friendliness was wonderful. The woman working the floor was the best I have ever seen. Best Chick file a Ive been too.
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Shannon Foley
love this place!!!! food is awesome and the staff is the friendly and happy to be there. we need more places like this
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Marshall Moore
Service was great, however, they seemed very over staffed. Employees were shooting basketball. Very unprofessional.
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Lauren Stewart
This is a great place to take your kids for a quick lunch and to let them get some energy out in the playplace.
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Scott Payne
They always ensure my order is correct, and no one has ever had a bad attitude like at most fast food places.
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John Campbell
Limited available seating. Rude cashier. Doesnt match the typical experience at other locations around town.
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Family Towles
Chick-Fil-A at Jefferson Commons is a great location. Same food and service you would expect as most CFAs.
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Ricky Grundy Jr.
always great service inside and out at this location. I have never had a problem with food or employees.
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