Address: | 2325 S Range Ave, Denham Springs, LA 70726, USA |
Phone: | +1 225-665-9885 |
Site: | performancetireandautomotive.com |
Rating: | 3.3 |
Working: | 7:30AM–6PM 7:30AM–6PM 7:30AM–6PM 7:30AM–6PM 7:30AM–6PM 7:30AM–2PM Closed |
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Michelle Meaux
WORST PLACE EVER!!!! Being a single woman and trying to take care of my high mileage car is not easy. Went here a few times for an oil change. Asked that they put the 5000 high mileage oil in ever time. I always left wondering if they did, since I paid extra for it. The sticker on the window would always have that the next oil change at 3000 miles. I would go back and ask if they put the 5000 HM oil and would get the same answer (oh yes ma, am let us change the sticker). So this LAST time not only was the sticker wrong (next oil change was at 30,000) but I pulled out old receipt. It said, 5w-30 Mobil Clean 5000 ok, says what I paid for. New receipt said,10w-30 Castrol. I go inside and get the same thing, but when I questioned the mechanic outside by my car. I asked what was the difference in 5w 30 and 10w 30. He said, one is thicker. I asked, what is better for high mileage cars. He said, 5w 30. I said, well yall put in 10w 30. I asked if he put the 5000 HM oil and he started stuttering and said, I had to go talk to the man inside…. Lied to and charged a fortune, NEVER AGAIN!!!!!!
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Shane Pourciau
PLEASE DO NOT USE THE CROOKS FOR ANY OF YOUR MECHANIC WORK!!!!!! We took our car here to have it checked out. They were asked to fix the window that would not go down, find and fix the oil leaks and find out why the break petal was going to the floor. When we got the car back the window went up and down but jumped and vibrated all the way. the car was still leaking oil bad and the break petal was still going to the floor. This only cost us $1,800.00. They told us the brand new break pads I put on a week ago were on backwards which is impossible and charged us for new break pads. They also said they changed 2 break calipers at $80.00 a piece plus labor to fix the problem. So why is the petal still going to the floor????? These people are a big rip off and joke. When I went in there to ask them how the break pads were on backwards but yet there were rotor marks on all four pads they called me a liar. DO NOT USE THESE PEOPLE FOR ANY OF YOUR WORK. THEY WILL FIX NOTHING AND CHARGE YOU A FORTUNE. THEY KNOW NOTHING ABOUT MECHANIC WORK AND ARE JUST STUPID. I HAVE THE OLD BREAK PADS TO PROVE IT.
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Allen Rome
These guys are theives! I went in for a lift kit to be installed, and left feeling like I had done something wrong. The mechanic that was assigned had the same truck as me, he also had a smiling lift kit. He expressed envy of the one I was about to get installed which kind of set off alarms. Basically he didnt have any of the stickers for his kit so he stole mines! When I went to tell his boss he ran out and whispered something in his ear and they asked me to get my kit and leave. I wouldnt trust these guys as far as I could throw them. Save yourself some time and possibly some stolen parts, if he would steal stickers theres no limit to what else he would do.
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Nickole Garcia
The customer service/frontdesk was awful towards me. Very dry and rude. Felt like my presence wasnt wanted. Then was overcharged for a simple diagnostic test and further services my vehicle needed. So when I asked why so much?(after he had my card ready to charge) in a rude manor rejects my card, tells me to forget it. Among other things. Pretty much made me feel like crap at the end of the conversation. Of course Im going to ask why so much, its my money. I didnt end up paying for anything. Left in tears! I cant remember the last time I felt this discriminated!!!! :-/
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Kristy Maxey
Best people and service!! Everyone is great and always professional. Ive been taking my car to this shop and dealing with the same great people since 2008 and my mom has been going to them for longer than that for everything. They DONT sell you things you dont need. Not shady like some places you go. I would Def recommend this place for all your car care needs!! Thsnk you Mike,John,Ed,Derek,Sean and anyone else I forgot!! KEEP UP THE FREAKING AWESOME JOB!!
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Laura Schott
HIGHLY RECOMMEND! Great service. Was traveling 500 miles alone when my tire pressure started decreasing rapidly on one of my tires. Exited and first tried NTB who told me they were too busy to help me (knowing I was traveling and had no other option) then I went to Performance Tire and Automotive and they helped me immediately by patching the tire and to top it off charged me NOTHING! I was back on the road within 30 minutes.
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A. Harrison
Ben and his crew are very knowledgable, thorough, and attentive. They have helped me out numerous times, and go way above and beyond with customer service. They know my vehicle, and always remember details about it, and whats been done to it. Great shop in Denham Springs. No need to go into Baton Rouge for good help and service.
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Jeremy Russell
This local tire Center is as good as you could ask for. I came to them with a quote for tires from a large retail Center, and they did their absolute best to match the price. They did great work, and I really respect a local business that is willing to do what it takes to get the customer to come back.
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Lisa Dooley
Called and checked on a price of tires and when doing so the rude man on the other end when questioning about the price of mounting and why the valve stem was not included in the $36 mounting and balancing he hung up and told me to go and somewhere else. I would not recommend this place of business.
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Anonymous User
I bring my car to Performance for all of my oil changes, repairs, and tires. They are awesome! Ben & Mike have been most helpful to me, provide the best customer service, and have great prices. They are a great example of how a true business should operate!
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Warren Landry
I have a 2002 Hyundai. It has never been anywhere but Performance. The reason I trust them so much is there have been times I told Ed or Mike what I thought was wrong. Then I find out I was wrong and they saved me time and money. Warren Landry
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Erik Burns
John and Ben Morse have always provided a top notch service. Just had new tires, new shocks, steering stabilizer, oil change and front end alignment on my F-250 and handled at a more than reasonable cots. I would highly recommend.
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Rhonda Nichols
I have brought my cars here for several years. They are very friendly and the price has always been reasonable. The only thing they could not help with was when the AC went out in my Prius. They were honest anout it.
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Brandon Hicks
Called to get a pair of large trailer tires. Get there after they say price, installed and they refuse to service the RV cause its to big.... Why not say that over the phone when quoting large tires?
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Brian Dooley
call to check the price of tires they were very rude and nasty to deal with. I would not suggest buying anything from these people... while I was asking questions about pricing they hung up on me