Midas

Address:	2 Jiffy St, Wentzville, MO 63385, USA
Phone:	+1 636-332-3940
Site:	midas.com
Rating:	3.7
Working:	7:30AM–6PM 7:30AM–6PM 7:30AM–6PM 7:30AM–6PM 7:30AM–6PM 7:30AM–4PM Closed

Location

Photos 23

Reviews 8

John Bossert

Take my advice, and take your vehicle somewhere else to be worked on. My experience: After getting 130k miles of perfect performance out of factory brakes on my truck, I paid $800 for new pads, new front disks and resurfaced rear drums at this Midas in Wentzville. Immediately after getting my truck back from Midas, I noticed that the brake pedal was still pulsing / vibrating, and my brakes were squealing, even though they were brand new. First return trip to Midas: “The drums that we just resurfaced are now warped and have to be replaced. Pay us $200 more.” Second return trip to Midas: “It’s raining outside, so we can’t really diagnose the squeal, and therefore can’t help you. Goodbye.” Third return trip to Midas: “You know, we use aftermarket parts, not OEM parts, and they’re just not going to be perfect like they were from the dealer. Goodbye.” Fourth return trip to Midas: “I see a lot of brake dust on your disks and drums. Everything else looks fine. We can clean that off. Not sure what else to tell you. There is nothing else we can do. Goodbye.” So after $1000 and five trips to Midas, my brand new brakes still sound like crap, and I have to take it back to the dealer (where I should have gone in the first place) to actually get the brakes competently fixed. The manager (or one of the managers?) at this Midas sounds solicitous and seems committed to superior service on the phone, but the reality is that the office is terribly run, and the work done is sub-par. I wouldn’t trust this Midas shop to fix anything on any of my vehicles at this point.

Sean Rodwrique

After yesterdays visit I will no longer be visiting this Midas, I absolutely loved the ofallon location, so when I moved to wentville and found a mida near me I was stoked, long story short I had a safety and emission test done, safety went fine, however when doing the emissions test they left my battery on and killed it had to jump it to redo the test, come to find out it reset all my sensors, then the manager wasnt going to tell me and tryed to sell me on "ohh I can look into that" then I was approached by the mechanic and he explained what happened and said its a false code, that I need to drive 100 miles to reset the sensors and then to bring it back up, not to mention it took them 2 and a half hours to do a 30 minute inspection, Im very unsatisfied with the poor customer service and even more upset with the inconvenience caused by your workers killing my battery. Not only did you cost me extra time but you also cost me 100 miles in gas on a 10mpg truck. Thanks. Sincerely a unsatisfied customer.

christian Power

This location ruined my car. Awhile back I bought it right when I got back from active duty army. I took the the car for an oil change and they accidentally threw away part of the oil filter. I went to the Mini Cooper dealership and they said that is common for a place to do that that dont know what they are doing. Now my cars oil pressure is messed up at the cars engine sputters when idling. The worst part is Mini doesnt make the part anymore. I understand mistakes happen, but this locations manager tried to say it happened because the car had 90k miles. Instead of helping he tried to bully. Also tried to sell me something on top of that and said the problem was because of oil pump haha. One of the worst experiences I have ever had. I would never recommend this place. I used to manage a valvoline and would never expect an oil change place to act like this.

Tyler Carter

I visited this location and told the receptionist I wanted new tires and my check engine light looked at. I told her once over the phone and once in person while she notated my account. Tires were fine but when I received the phone saying the car was done she had no idea what i was talking about. Anyone familiar with this location knows how busy this store is so after i stated i needed it checked they called me back 10 mins later with a lame story about my gas cap. It seems as though theu rushed through the check and made a while guess. Which wouldnt have been a large issue if my car hadnt broke down several days later and now its very inconvenient for me to find a location and someone to tow it an 8 pm at night. A lot of pain could of been avoided if it werent for a clerical error. Will not be returning to the Midas in wentzville.

Anonymous User

This group of employees are really honest and very customer service savvy. I first went to Dobbs Tire just across the street and for the service they wanted to do to my car was around $1,200 but was told $315.00 in the begining..of course I walked out the door. So I went to Midas and they told me the same issues but $500.00ish less. Dobbs wanted to stick it to me but Midas won because of the honesty and savvy service. Please folks this is finally a good place to go without getting ripped off. I will be a costomer for life and I recomend you should to for the piece of mind.

Anne A

Ladies Beware! My daughters car didnt pass inspection. The mechanic told me I needed to have $800 worth of repairs in order to make it pass. After a little research I was told to try cleaning the parts and see if it fixed the emissions problem. I asked the mechanic about this and he said no way, that wouldnt work and fed me a line. I took the car home, worked with my boyfriend to clean the parts, ran it for over 100 miles, brought it back and guess what! It passed. Cost me $32 in a new air filter and cleaning products. WOW!! And I was told there was no way it would pass.

Angela Peacock

Ive followed the Manager of this Midas, Tim, from when he worked at the Mid Rivers location, then moved out here to open the Wentzville location. Ive been burned by about every mechanic Ive ever met EXCEPT Tim and his team. I will never go to anyone else, period. When they find a problem, they will walk you to your car and show it to you, so youre not blindly believing a problem. They are so honest, down to earth, and will make you a deal when you are getting a lot of work done in one day. They are the greatest in town and Tim has trained his team well.

Katie Kat

I went there due to the fact that I had a coupon to have my oil changed. While doing this, they proceeded to give my 1992 Mercury Sable a look over. Due to its age, I knew there was a lot wrong with it, but they gave me a list of suggested things to get looked at so that it could be maintained. I was very happy when they took me out to point out these things instead of just assuming that I was just a girl that had no clue what anything meant. Their prices are a little more, but if you have it to spare, the service is wonderful.